McGinn Bus Co.

Left my cell phone on a McGinn chartered coach late at night, nearly drained of power. Their maintenance crew spotted it, plugged it in to enable the Find My Phone message to appear, contacted me, and were extremely thoughtful and courteous, enabling me to collect it the next day. I am very grateful for their honesty and professionalism!

Not sure why my first review was hidden, but would not recommend McGinn to anyone for guest shuttle services. A month before my wedding I sent an email to confirm shuttle pick up times. Jim sent me an email back saying I never responded to his email, and that they were now booked. I forwarded the emails that I had sent him which clearly responded to his questions and confirmed the reservation. His response was that he was working on it. I waited two days and never heard from him again. No apology, no attempt to get another shuttle. I called extreme limo, who was booked but bent over backwards to help me find coverage from a different company. A vendor I didn’t even book did more to help me than McGinn. Obviously the lack of organization is a problem, but honestly how they handled the aftermath is what gets the 1 star. The least you could do is apologize for your mistake. To date, I never got an apology or explanation about their mistake.

Worst bus company— stay away! I was a guest at a wedding who used this company. The bus driver got lost in the community near black swan and literally could not turn the bus around! We missed the first half hour of cocktail hour! As a guest I decided not to tell the bride however I was sure to
Identify which company they used as I would never select them in my own wedding!
Buyer beware! There was no apology and only attitude.

Tip for brides-​to-​be: If you’re looking for a shuttle service for more than 12 or so people, don’t hire a limo company to do the shuttle service! I looked into every local limo company I could find, and none of them had a bus large enough to transport all of my hotel guests to my wedding venue, so I would have either had to hire multiple shuttle buses or have them make multiple trips. I was really starting to panic a little bit about the logistics, when I stumbled upon McGinn Bus Co.
They allowed me to hire them in 2 blocks, rather than the other limo companies who required me to hire them for the entire duration of the event (about 10 hours), even though I only needed them for a couple of hours at the beginning and a couple of hours at the end. Another major bonus: their bus was big enough to fit all of my guests onto! Their minimum block of time is 4 hours, but the price for that block was very reasonable compared to other companies I received quotes for. I chose to have them make one trip from the hotel to the wedding venue at the beginning of the day, and then I had them make 2 trips back to the hotel at the end of the night, so that people could choose how late they wanted to stay for the after party.
I dealt with Jim during the booking phase, and he was always quick to return my emails and calls. On the day of, they showed up on time, and I’m told by my guests that the driver was very friendly. As an added bonus, there was even a bathroom on the bus, which is always a plus after a night of drinking!
Overall, I am thrilled I found McGinn Bus! They saved me a lot of money and frustration!

McGinn Bus Company provided a guest shuttle from our hotel in Burlington, MA to the wedding venue in Lincoln, MA and back at the end of the night.
We worked with Jim F. who was really helpful and they were very flexible. After looking at multiple places for shuttle transportation, McGinn definitely offered the best value for us.
The bus was clean and the driver was professional.

Seen these buses around for years. Always pictured a bunch of blue hairs heading down to Foxwoods to gamble away their monthly checks. 38 of us rented one of these buses for a Sox game. Now picture this — this little outing was through one of the local Italian American social clubs.
Picture 38 Italians on a bus heading to a game at Fenway. Nuf said. But lets review the bus. Turns out the driver had the wrong address and was waiting for us about a block away. 15 min. late a call was made & he was there within 2 minutes. The bus was one that I suspect could have held maybe 50 passengers? Comfortable enough, the driver had no problem with the fact that we brought food & drinks on the bus. Large clean bathroom, the driver was friendly, seemed like he knew what he was doing & we had no problem finding the bus after the game. It took about an hour for all of us to get back on the bus after the game & he didn’t seem to mind the wait. Money well spent. No complaints.