Goodyear Auto Service Centers

I have been going to Goodyear in Lynn for years. I have been treated with honest advice and friendly service. I tell friends and family to service there vehicles there. I won’t go anywhere else.

The sales manager, Bill Logan, told me I had two nails in a leaking tire, and it needed to be replaced for a cost of $ 300. I had some doubts, as I overheard him telling other customers similar stories. I declined, and had a competent mechanic check it out the next day. It had one very small nail that was repaired in 5 minutes for a cost of $ 10. Their business practices border on criminal behavior, one should NEVER patronize this location. It seems they are well-​known in the area for this type of predatory behavior.

I was trying to prove that I will get a good service from a company that we trust, I ended up wasting hours of my time.
good year in Lynn is a very big name with a weak sevice.
They could not fix my car alignment after going there for 2 times and they sent me to another good year because somebody was about to take a vacation.
Look for an other good year if you are looking for the right service.

Made an appointment for noon today, to mount and balance 4 snow tires. Got there at 11:30, they took my car right in. They noticed a scrape on one of my brand new wheels and even offered to touch it up for me at no charge. They said the car would be ready in about 1 ½ hours. I came back in that time and they were pulling out the car, all set. This place was listed as an installer on the web site, «Tire Rack​.Com». I would definitely go back.

Drove my car there this morning with a flat tire and they told me a minimum of three hours to fix it. Sorry. Had a flat tire and a two year old with me and was basically told I was sol. Called Sullivan tire on the lynnway and they said come on in. We’ll fix it up.

I never learn. Every time I’ve returned to this place, I swear I’ll never go back. This time I mean it! Bought SST of four 20k miles ago. One had the weirdest wear I’ve ever seen. Supposed to have 36K 36 no warranty. Dude shrugged and said that stint warranty problem man.

This place is HORRIBLE. It’s the name everyone trusts because it’s a big name. But the staff is a bunch of inconsiderate, ignorant morons. Every. Single. Time. I go there for an oil change, they call me back an hour after I drop off my car, saying I need over $ 1,000 in repairs from new batteries, cleaning my headlights, fixing my license plate illuminatiors, all these things I don’t need. I consistently tell them ALL I WANT IS AN OIL CHANGE, and they still insist on telling me that I need more things fixed. Well, when I have the money and I’m concerned with those things, THAT’S when I’ll come in for that. When a customer wants an oil change, that’s what you do. You don’t need to notify him of every tedious little issue. Every time I walk in to the reception area, I wait a minimum of 10 minutes without being addressed. They’re out in the garage fooling around. There’s no bell to ring for their attention. They just make me wait. The only reason I go to this place is because it’s so close to my home, I can drop my car off and walk home, instead of waiting for an oil change to be done. Because on a dead, not busy day it takes them 2 and a half hours. Also, they are MAJORLY overpriced. All these little service charges on TOP of paying labor. $ 3 for throwing a tire away. $ 17 charge for them putting a new one on. $ 80 for a basic tire. So go here if you like waiting for service, and want to be notified if your license plate illuminatiors are out. That’s a VERY important thing to have.

Mixed feelings about this place: on a positive side the manager (Mickey) called me personally prior and day after to make sure everything is Ok and thanked me for the business.
On a negative side they told me that the vehicle needs $ 1500.00 worth of bushings and crap and they would give me a discount should I go ahead and purchase it. I took the car to the dealership today and the dealerships mechanic told me that the car is fine and «drives nice» thank you.
The logical conclusion is that while having very nice manager is helpful, lying your way in the business is not. I don’t think I will be back.