Essex Auto Repair

This place is a sh*t-show.
I went in here for a bigger job because of the lower quote they gave me. I was quoted $ 600 firm. The shifty guy who usually seems to be running the place (I think he said he was the owner’s son) kept me waiting ½ hour each time I went in while he ran around like a chicken with his head cut off. Then when it was time to pay, kept making excuses for other charges that he had tacked on. He eventually totalled me out at almost $ 900! I told him «This was supposed to be $ 600 — why didn’t you call me with some kind of warning about the price increase?» He reacted with a lot of backtracking about «oh, I told you about this and that, etc.» (he didn’t, or I would have gone someplace else, since the $ 900 was actually much higher than any other quote). The job took two days longer than he said it would, and the repair failed after 6 weeks. I considered going back to demand either $$ or having the job done right, but I just don’t trust the guy.
Also, they totally dropped a car off of one of the outdoor lifts while I was standing around waiting to talk to the guy. It was only about three feet, but still, I can only imagine how they treated MY car while it was there — not a good impression.