Dunkin’ Donuts

Every time I go to this dunkins something is usually wrong with the order or the beverages taste horrible. I go there for the location, it’s closer to my house. But, I will no longer be going there again after today. I go to order what I want everything goes fine, I get to the window and the girl goes «what kind of donut do you want» and I tell her. She hands me the bag and my coolata. She then says to me, «you can get your other sh** at the other window.» I was so taken back by this I didn’t even respond. I go to the next window to get my sandwich and as I go to grab the bag the guy goes «YEAH, YOUR WELCOME.» Before I even had the chance to say anything. This been the absolute worst experience I have ever had with a place. I work in the grocery business and I know that no matter what you do not treat customers that way. There is never a time when swearing at someone is ok. I’m appalled by this visit, and when I say I will never return to this location again, I mean it. Never mind was the service the worst service I have ever had, the sandwich was cold and the coolata tasted so horrible. I will be more than happy to drive an extra 10 minutes down the street to receive better service and food then drive a minute from my home.

Went again today as it is a convenient location and ordered a medium iced coffee with cream and sugar and you could hardly taste the coffee… Will go again because of the convenience factor but has not improved at all!

Worst dunkin donuts around. This place is a stone’s throw away from my house, but as another person posted, I almost always regret going here.
The only reason I gave it 2 stars instead of 1 was that this past summer they were doing great. Seemed like new staff and they had their game on. Now, it’s back to incorrect orders and the worst coffee. It’s always watered down. Almost as if they pour coffee out of a pot before it finishes brewing, leaving the weakest coffee in the pot.
There never seems to be a manager or anyone in charge there. Hopefully they can get their act together again.

Terrible service and worse coffee. It is a convenient location… but I always regret stopping there.

Phew. What can I say? Every time I have been there, something is wrong. I asked for a latte with skim milk and the person taking my order asked me what skim milk is. I got a latte without espresso in it once. The coffee tastes old, it isn’t as ordered…
There is this one girl who works there who is so rude. Consistently rude. Rude to the point that I actually get a good laugh out of how ridiculous she is. The last time I went, she actually yelled at me because «WE. DO. NOT. HAVE. KID. SIZE. COOLATTAS. HERE.» Pardon me, ma’am. «They only come in small, medium, and large» would have sufficed.
I avoid this DD like the plague now. The stress over buying a coffee is not worth the convenient location!!! Although a few times a girl, Amanda, who was working there was so friendly. I actually checked out her name tag because I was so unused to courteous service that I wanted to give her some credit. She must go crazy working with such rude, bitter people! Girl — I applaud you. They should give you a raise!

All I really have to say every time i go they screw up on something. Either they didn’t give me a straw or didn’t cook the bagel there is always something. Most the time the coffee doesn’t taste fresh. Stopped going to this one even though it’s right down the street.