Jet’s Pizza

I love getting this pizza at the Columbus locations so I was really happy to find it in Cleveland as well. Just ordered a large with turbo crust and they let us do a split, half pepperoni and half cheese only along with an order of breadsticks. Used a coupon from the paper and after the delivery fee it was $ 18 and some change. Yeah there is a delivery fee but what can you do.
The order showed up fairly quick. I’d say about 35 minutes. It was correct and right out of the oven. Everything tastes great with no problems at all. Glad to know I can grab Jet’s when I’m up this way now.
If you like spicy then try the Cajun crust. There is also an option to add feta cheese for and extra charge which I found to be very good! I’ve ordered salad and the garlic knots before too and both were great. The only thing I have not been a fan of is their wings. They just seem like something you could buy frozen and heat up. I’d pass on the wings and order
a specialty chicken pizza if you are in the mood for chicken.

Jets is the best pizza outside of New York and Chicago. It’s always hot when delivered and the delivery guy is always so pleasant. I like be it.

The most amazing pizza!!! You can watch them make your pizza which is really cool. Make sure you get a side of ranch, it’s delicious!!!

Pros: good pizza and bread sticks. Tastes different than your typical chain pizza spot.
Cons: driver delivered pizza ($ 30 for $ 23.50, $ 3.50 tip automatically included in the bill), and tried to walk away without giving change. My sister asked for her money and the driver asked if she wanted two or three dollars back. This is a classic case of bullying people out of their money (out of the 6.50 owed). Has to stop. She says this isn’t the first time someone there has tried this with her.
With that being said, pick up your pizza. Do not get delivery.

I love their pizza! It has a crispy crust and is a thick crust pizza. I’m glad I ordered from this place, it’s not the closet pizza place so I don’t get it all the time but it’s our favorite!

Not bad pizza if you can actually get it in your hands; However we have had so many service issues related to this particular location that we have stopped trying to go to it all together. Orders are frequently incorrect, longer than expected, or in one case, forgotten about completely.

Put on hold and forgot about and another time phone line was busy. Pizza is good so that’s the only reason why they are still hanging in there

I usually really like Jet’s, especially BBQ chicken-​but I was a little disappointed about their quality this time. The pizza was overcooked on the side and too saucy. It completely lost its originally flavor… Breadstick was fine though.

They screwed up our order 3 times in one night and them coming to deliver is such a waste of time just waiting for them to come in give us the right pizza.

Looks like I spoke way too soon with my initial review… even back then the service had ranged from good to mediocre, but it’s gotten worse to the point where I won’t order from them anymore after tonight. There have been occasions where I’ve ordered food to-​go and showed up only to find that they hadn’t even started to make the food. I’d overlooked that, and despite the fact that it’s a chain, I really liked the 8-​corner pizza and the boneless wings. That said, the last two times I ordered they didn’t bring the ranch I ordered which kind of ruins the wings (and on another note, who charges extra for ranch with wings?!?) The first time it happened the young kid delivering the pizza felt bad and went back to get me one, granted by the time he got back an hour later I was already done eating, but at least he tried. The old white creep that delivered my food tonight tried to tell me that they didn’t charge me for it (FALSE), and when I called his bluff he just blamed it on someone else and left without offering to make things right. He was super rude and ultimately the final straw that changed my original 5-​star review to a one star, and cost this location my business.

Super-​rude employees and manager Rob just cost Jets a customer that places 2 – 3 orders per week. All I did was call to ask why the online ordering system wasn’t working and how long it would be down and I was actually hung up on by (manager) Rob. When I called back to say we were disconnected, he said he thought we were done talking. I know you guys are busy, but this type of service is absolutely unacceptable. So rather than place an order and have your employees potentially do something to your pizza we chose to order from Papa Johns.
So rude.

I ordered pizza one evening and was told it would be ready in 25 mins, when we arrived the girl said it wasnt ready and to give them a few mins well 15 mins later the girl failed to tell us it was in the warmer!!! Really after getting there before the 25 mins and still having to wait and then the employees not knowing what they are doing i was out done. I told to the manger who finally gave me a 6.00 credit (by the time we arrived home the pizza was hard and lukewarm) He gave me a hard time and i dont appreciate that as we are paying customers and dont forget without customers you dont get a check!!! WHen I went to use to credit some idiot told me that I couldnt get the 7.99 pizza with a credit so he charged me 10.00 what kind of manager does this, you act like its coming out your pocket!!! I will not buy your pizza and I am calling the health dept because they handle money, dont wash their hands and go make pizza!!! Really dont wanna mess with me.
Shelah

Love Jet’s Pizza! We’ve ordered pizza from Jet’s a number of times and we’ve never been disappointed. This last time we ordered a BBQ Chicken pizza, square pepperoni pizza and cheesy bread. Plenty of food for four people with some leftovers. The employees are friendly, the prices are reasonable, and the food is great — what more could you want!

I tried this pizza for the first time. It was very good cheesy yummyness, but I will say there wings need a lot of work very soggy I think they were run through the pizza oven! Terrible. The sauce was good though. If in the neighborhood again I’ll go back.

I love Jet’s Pizza. They do fair weekly deals on their pizzas and it always tastes super good, comes out fresh and hot. What more could you want?!

My favorite pizza place in the area. Friendly staff. Almost always get the 8 corner pizza. Totally recommend it. I love turbo crust but wife doesn’t care for it.

I ordered a pizza at 1130am on Sunday morning. I ordered online to Lyndhurst store. It arrived fairly quickly, but was nothing like what I ordered I contacted the store and was told I was delivered the wrong pizza and I would be «called back» regarding my replacement pizza shortly. 45 minutes later, no call, no pizza. I called them back and got «Oh, do you want us to remake it?» I ended up having to drive up there to return the pizza and get my money back. No offer to make things right, nothing. I ordered a pizza from them 2 hours prior and I’m delivering a pizza to them, hungry as hell I might add. This was my first and last time with Jets pizza.

Came in here with modest expectations. They have slices, yes slices. I got the pepperoni. It was good pizza. The bottom of the pizza was crispy but it was a butter or oil type of crispy. I have not eaten at Pizza Hut on many moons but that is what the bottom\crust reminded me of. It was good but did not have that mom and pop pizza place taste. I got he deep dish by the way.
Anyone remember Scotto’s Pizza at Randall Park Mall that was the best pizza I could remember as a kid?

As a little fat kid, I love, love, LOVED Little Caesar’s pizza. Not sure why, but getting a square pizza always seemed to make it taste better. (I had a younger cousin who refused to eat anything but square pizza… the family had to get creative sometimes to turn those triangles into squares)
Jet’s Pizza reminds me of Old Skool Little Caesar’s — not exactly awesome, but square, greasy, and pretty tasty. Their square pizzas are of the deep dish variety. You can get an extra flavor on your crust, but I’m not sure that’s needed. We’ve ordered from Jet’s a few times, and to be honest, I forgot that we’d ordered a flavored crust the one time because the flavor (garlic) was so subtle. They also offer traditional pizza or thin crust, but I haven’t tried those.
My boyfriend tells me their boneless wings are «just ok» and I think their bread sticks are kind of boring, but… this is a chain, after all. I can’t expect everything to be a WIN.
Since this is the new pizza game in town, they tend to be pretty busy. Plan ahead if you want takeout or delivery because they wait can be longer than what you might expect at other pizza chains in the area.

Living in Michigan for 6+ years I had the luxury of living by a Jet’s Pizza and eating it as often as one could handle; at least once per week for movie night, sometimes more. So when I moved to Cleveland in 2008 I found out really quick that the closest Jet’s was like 20 miles away, so the search for a new pizza place for me to grab and go was on.
Fast forward to December 2011 and my search still continued. I tried just about every local pizza joint in my area (delivery and pick-​up) within a 5 – 10 min. drive and really couldn’t find anything that could compare. I do blame a lot of this on my biased love for Jet’s but I also factually know that I am not the only one with this infatuation (wife, brother, brothers ex., many friends, and a couple bartenders I’ve got to talking to over the years). Apparently we all have similar palates.
So, to get back on track, December 2011 I decided to do my monthly check on Jet’s website to see if any stores are ‘coming soon’ and what do you know? You guessed it!!! Lyndhurst store coming soon! F’N excited, really super duper excited if you catch my drift. But immediately I started thinking that what if the pizza here tastes different then the one I used to get 6 hours away in Michigan. I’d be devastated.
Opened late December 2011 (during holiday break) and started my long, devoted relationship with the new Jet’s just last night with a large deep dish pepperoni, $ 9.91 after online coupon, paid online, picked up right on time, brought home (10 minute drive), stuck in oven at 200 °F (wait for wife — 10 minutes), and busted out maybe 5 minutes after she arrived. Obviously both of us are highly anticipating this pie since its been way too long since our last time. Pizza came out still super cheesy, crisp edges, hot and delicious. Let me tell you that Jet’s did not disappoint, not a bit, nor could I tell you that there was any difference in taste between the two locations. Bravo Jets, we love you dearly!
Now for those who are thinking about hitting up Jet’s in the near future you need to keep a few things in mind. We love the deep dish which comes in small, large, and XL. The 8 corner pizza is great too but a little more expensive. The thin crust and flat are not recommended only because the deep dish is so much better. The subs /​boats are fantastic as are the breads. I don’t really remember the wings because 9 times out of 10 I only get pizza not to mention I have a completely separate wing craving and like to satisfy only one at a time.
The parking lot is a little crammed. The place was packed around 6:15pm on a Thursday as expected. I live only 3.33 miles away and am out of the delivery radius, so don’t be surprised if they don’t deliver. It will tell you once you order online and set up your address.
If you can’t tell by my review, I’m still pretty excited even the day after. Probably because of the leftovers sitting in my fridge. Enjoy fellow Unilocalers!