Randy’s Roadside LLC

Lowell, Estados Unidos

1.3

15 opiniones

Contacto

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Teléfono:
+1 978-459-2785
Sitio web:
www.randysroadsidellc.com
Dirección:
Lowell, MA 01853 Estados Unidos
Paradas y estaciones de transporte público cercanas:
70 mMarket St Garage
160 mMerrimack St and John St
190 mJackson St and Central St
Categorías:
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Hoy

Hoy –
Horario local (Lowell) 1:56 viernes, 29 de noviembre de 2024

Horario de apertura

lunes –
martes –
miércoles –
jueves –
viernes –
sábado –
domingo –

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15 opiniones sobre Randy’s Roadside LLC

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Tu valoración: 1
Lynnfield, MA
I’ve been waiting 2 hours for this company to show up to unlock my car after they accepted this job from Verizon’s Roadside Assistance. I was given an ETA of 6:33pm. It’s now 7:05pm and they haven’t shown up or called to say they would be late. I tried multiple times to call their phone number but it rings then goes to a voicemail where I can’t even leave a message because the voice mailbox is full. I called Verizon back who tried multiple times to reach them but were not able to either. I had no choice but to cancel the job they accepted and wait for a new company. Thanks for nothing Randy’s Roadside!
Tu valoración: 1
Boston, MA
They never showed up and left me waiting in the cold 8 months pregnant. My auto dealership hired them. After waiting 1 hr and 30 minutes for them to no-​show the job was cancelled and had to be redispatched to another company. They would not answer their phone according to VW and they will be filing a formal complaint.
Tu valoración: 1
Manchester, NH
Scheduled a tow, no show and when my insurance finally got in touch with them they hadn’t even sent a truck, they were «busy calculating the overages» to charge me.
Never, ever, should you rely on these people.
ZERO STARS
Waste of your life.
Tu valoración: 1
North Andover, MA
They are partnered with Audi Roadside Assistance. They never even showed for a tow pickup. They don’t answer the phone because it goes straight to VM. My goal is that they lose future work because of this post. Horrible service.
Tu valoración: 1
Topsfield, MA
my wife was broke down on the side of the road. she called the Insurance company at 4:30pm. She was told they would be there by 5pm. They still haven’t shown up at 6:45pm. They are affiliated with Liberty Mutual. Bad choice by the Ins. Company
Tu valoración: 1
Cambridge, MA
I wish it was possible to give ZERO STARS!
Someone from Randy’s Roadside was supposedly dispatched to me (by Subaru) to come let me into my car, which I had managed to lock myself out of.
After an hour and a half of waiting they lied to Subaru when contacted and said they had spoken to me and that I refused to come out to the road with a flashlight to show them my location. In reality, they never tried to call me. Then they cancelled the call out.
Tu valoración: 1
Manchester, NH
Never showed up for jumpstart. Claimed they tried to call me but they never did. They were supposed to come within an hour.
Tu valoración: 5
Boston, MA
I was hit with a flat tire due to a sharp piece of metal on RT 93 the Sunday of Labor Day weekend. Randy arrived in 20 minutes– a miracle on an ordinary day. Randy had a sturdy jack and quickly changed the tire on a busy highway breakdown lane. Thank you, Randy!
Tu valoración: 1
Haverhill, MA
They never showed, never answered with progressive… they’d answer progressive and keep delaying. Clearly scamming them so I called and ratted them out…
Don
Tu valoración: 1
Boston, MA
Reading these reviews i just knew they were fake. No company could be that terrible. But no this is truly the worst service. How they are still in business is beyond me. Liars and horrid. This review would be too long if i detailed the horror. Long story my insurance called them to come assist me. They never came. I called several times and finally got an answer the man cursed me out and said i already had someone helping me so they cancelled. What kind of drug addicts are running this operation? I wouldn’t recommend these low lifes to my worst enemy.
Tu valoración: 1
San Francisco, CA
Awful awful awful. Just like the other reviews, they never showed up. ETA was supposed to be 9:12am. Guy called at 9:30am in the wrong state. Unprofessionally and totally not helpful.
Tu valoración: 1
Newton Centre, MA
AWFUL AWFUL AWFUL. USAA Roadside Assistance connected me with this terrible company when I was stranded with cars locked in the car. They missed their ETA, when i called them, they said they would call me back and never did. When I finally called Roadside Assistance 20 minutes after Randy’s should have been there, they said Randy’s cancelled for no reason. I wasted an hour waiting for these clowns, finally called AAA’s guy who showed up and was incredibly professional. Hasta la vista USAA, hello AAA.
Tu valoración: 1
Hyde Park, MA
I read Unilocal reviews all the time, this is my first post. I waited for this services and they never showed similar to everyone else posts. I reached out multiple times and my insurance roadside rep called six times no answer AND their mailbox was full. Horrible service, what is the point of accepting a job if you don’t intend to show up. BE AWARE.
Tu valoración: 1
Cambridge, MA
Same experience as the first reviewer, used Audi roadside assistance, they never came, and the dispatcher lied, said they had come and tried to call me. I was in a service station parking lot with six spaces, including the pumps. She then insulted me when I complained about her attitude. Hope Audi stops using them.
Tu valoración: 1
Boston, MA
Horrible service. I had a flat tire and used them through Audi roadside assistance (they were apparently a contractor of Audi). Had me wait for one hour and never came; neither could we get a hold of this provider by phone. Simply took the order and no show. You should not stay in this business. If you do, respect your job!