Lowell Humane Society

If I could give zero stars (or negative stars) I would. It has taken me almost a year to be able to write this review. My wife and I adopted a kitten from the LHS and we made the mistake of trusting the medical records they gave us. They claimed to have done (or had done by the vet service they use «The Catmobile») a FeLV Snap Test and that it was negative — but it wasn’t. Our wonderful kitten was FeLV positive. He also had worms, although thy claimed to have de-​wormed him. When I addressed these issue they were incredible dismissive and claimed that since animals are property, the moment I walked out the door all problems are mine — including mistakes/​oversights THEY had made BEFORE the adoption. Our cat barely made it eight months. The people who run this place are disgustingly selfish and heartless. Go anywhere but the Lowell Humane Society. Please heed my advice.

I cannot say enough good things about the Lowell Humane Society. I just adopted a dog last week, and the entire process was warm, friendly, and informative. The dog I adopted, Lady, was very well cared for at the Lowell Humane Society and it was clear they had put a lot of time and effort into making sure all her needs were met.
The adoption counselors I spoke to went over Lady’s history with me and gave me lots of opportunities to interact and bond with my new family member. I also appreciate how they extend support even after the adoption, and really go above and beyond in making themselves available for questions. The counselor I spoke to on the day I took Lady home, Sheri, was especially helpful and clearly cares a lot about all of the animals that are there.
I am so grateful for the new addition to my family and will always be thankful that the Lowell Humane Society does the good work that they do.

The staff here really care about the animals they shelter and are constantly improving in every way they can — what more can you ask for? I have always been treated with respect and kindness here. We have two cats from LHS and recommend them to all of our friends.
Not everyone is able to or should own a pet and so LHS has to be selective when adopting animals out — this is a good thing and benefits the lives of the animals they care for. LHS also does a fantastic job of being involved with the community and advocating for animals everywhere.

Just adopted a pup from here, everyone we worked with (just about the whole staff) was amazing! Our puppy is super cute and had a pretty good jump on behavior work for as young as she is.

Still doing a great job. Brought my pet in there and they were thorough and professional. My cat didn’t even give me the evil eye afterwards. :-)
Now affiliated with Wignall’s in Dracut

The pet I adopted here is so sweet and nice, none can compare. The staff I dealt with here, however, were rude and unkind. I am a working professional in my 30’s, homeowner, upright citizen, and I was treated as if I had the potential to be an unfit pet parent. (despite the fact that I had researched the pet extensively online, spent time bonding with multiple pets before my choice was made, and made a nice donation to the organization on top of the adoption fee.) I recommend seeking out shelters that are kinder during the adoption process. I recently adopted from the Boston Animal rescue and the service was warm and friendly, just as I would expect an animal shelter to be.

Other reviews pretty much sum up this place rather well, so I’ll make this short. If you’re thinking about getting a pet, put this place on your list of where to look. Got a cat here who is in tip top shape. The staff is great and accommodating. I was here for about 90 mins (much longer than I had planned) before making a decision, and the whole time the staff was helpful.

i can’t believe i lived in the dorms right next to this place and NEVER stopped on by to play with the animals here. i decided to adopt my first cat from here and am soooo happy i did. the staff let me walk around for a couple of hrs and play with the kitties before i made up my mind. the cats were so precious of course, and they have lots of smaller animals such as bunnies, birds, and hamsters as well. they didn’t have many dogs when i went (a good thing of course!), but tons of cats. since this was my first cat, the staff was very informative of what to do to take care of Nero. I believe they are only open a few days a week to the public, but it not that big of a deal since most people will get their pets on the weekend. All in all, I am considering getting a 2^nd cat and will come back here for sure. The prices are also the lowest for adoption fees and the fee includes so many shots/​microchipping, spaying, etc) that it really is a bargain. I wish I could gain the confidence to volunteer here since they have so many pets, but that is something I need to work on since I spent the majority of my time there sobbing, lol. Also, my cat is the SWEETEST little guy ever and very healthy!