Gaffney Cleaning Service

It gives me such great pleasure to write a glowing review for Jim Gaffney. This man is a household name in Lowell, and now I understand why. I got an immediate call back from Jim after leaving a message with his answering service. Even on the phone I could immediately tell he was a pro, and also quite a character. I was able to make an appointment for the next Saturday (Jim works EVERY day of the week which is just incredible). Jim arrived Saturday morning exactly on time. We took a look at the three chimneys together and he provided very thorough explanations to me (and in terms that I actually understood). We discussed the scope of what needed to be done and he gave me the pricing up front… which I felt was very reasonable for the amount of work that was involved, particularly with one of the flues which had about 5 feet worth of soot. Jim was very considerate of the work space, laying down sheets so he would not dirty my home, and he managed to complete all of the work within a few hours. He gave me tips and tricks along the way and had some great recommendations. He also provided me with general information about my house which was very interesting since I have only lived here for about 6 months. What I enjoyed the most was simply chatting with Jim. He is full of interesting stories and has a sharp wit. It was truly a pleasure to have him in my home. Jim has worked so hard over his 40+ year career and has rightfully earned his stellar reputation. KEEP ON DANCING, JIM!

Canceled first week do the truck issues rescheduled for a week later. 30 minutes before he was due to show up he calls and tells me to find somebody else because you can’t find a street doesn’t come to the city too often and he’s wasted too much time looking for it. This is how you handle your business? Extremely unprofessional which doesn’t seem to bother him at all. I wouldn’t recommend this company to my worst enemy! I can only imagine what the work would have been like if he actually showed up. Don’t waste your time with this clown.