Valvoline Instant Oil Change

There are not enough words to express my satisfaction with this place!
I’ve been a patron for over 20 years, three cars, and many friends and family come here, too.
Every time I’ve been here, they have been courteous, professional, well-​informed about goods and services, fun, and had excellent technical skills!
They don’t pressure you to get extra services and are very honest when they do suggest things that are needed.
They are truly a great group and this is a great product!

They are not kidding when they say 15 minutes for an oil change! They were really fast and friendly though I would have liked it if they would have informed me about the coupons that they have online when I asked if there were any promos. Next time I will make sure to check before I go.

literally the nicest, most polite, efficient oil change experience in existence. highly recommended.

These guys are awesome! I go to the one located in the Highlands 99% of the time and every person that works there is so nice and helpful.
Getting my oil changed is fast, affordable and easy at Valvoline. I love the fact that they suggest other maintenance options that my car may be in need of– but they don’t push me to buy anything. They explain varies oil change options honestly– no «up-​selling.»
The manager that assisted me this week was great. He showed me how to reset the automatic oil change reminder on my Lexus and made friendly conversation with me while the other guys were checking my fluids and tire pressure and changing my oil. I was in and out of there in about 15 minutes.

Took my car in between clients today and didn’t wait long to get on rack or for the entire process to be over. This valvoline gets packed sometimes but not bad today. The staff was very friendly and patient with my lack of both knowledge and desire to have knowledge about caring for my car. However, the continuous efforts to up sell get old. No I did not stop at a quickie oil change place to be offered service after service some upwards of 100 bucks or more. Also they offered to check something behind my glovebox but then opened it, shook their head and said no it would have to be unscrewed. I’m like does that mean it’s never been checked? They’re response yes probably. Okay then. I will go back to ignorant bliss for now and ask my mechanic about that later. The staff is working hard and very helpful and friendly so I will be back nonetheless I’m sure. Updates review: Shout out to valvoline for addressing my one negative comment. I bumped it up a star for that. Not every company is so concerned with pleasing their customers. Well done.

This place is awesome! Service is very thorough. They found a bubble in my tire right before making the trek back to the west coast. I was very grateful.

These guys are awesome. They found a big problem in my car that they could not fix, gave me the info I needed, changed two light bulbs, then refused to charge me since they could not complete the oil change I came in for. I’ll be sure to go back so that I can return the favor they did for me.

Quick service, but not thorough in my case. Twice now have dealt with tire deflation issues after leaving this place. Fortunately, it hasn’t cost me significant time or money, but I’m rather lucky in that regard. The last time, the tire was nearly deflated to the rim.

They topped off my leaking pan for FREE but had a cracked in pan. If you need to top off Sid and Tommy are super helpful. This place is great free top offs 15 min service and it’s cheap but proper workmanship how rare!

They always take great care of me here. I never have to wait that long and if I see a line, I can always come back another time. All the staff here have been professional, friendly, efficient, and helpful. I always go here whenever I need my oil changed.

In and out quickly. Pretty friendly service. Felt pricier than usual…
Still, an oil change success.

This place will bend you over and stick you full of icky black goo. Make you sign a waiver releasing them from responsibility of killing your car unless you buy the most expensive oil they have.
I am writing this while on the rack. I have just paid a $ 107 bill to get my oil changed. I’ve been here exactly one hour and 23 minutes still counting.

It was pretty fast (I went on a Friday afternoon which was a poor decision). There’s free coupons on their website. Use them. But when I used mine, they forgot to input it after 2 reminders and I had to ask. They then offered me $ 20 off my next time or to ring it up at the right price.
Their prices are about $ 10 more than a Jiffy Lube from what my memory says.

I’ve taken my car here a few times and, well, it’s still running. Friendly staff, though I have mixed feelings on the speedy service element of Valvoline.
Yes, I enjoy a 15 minute oil change as much as the next person when I’m pressed for time but know I’ve been staring at the sticker in my windshield telling me I should have had it changed 3 months ago. However, I wish that the mechanics were less rushed. There’s a lot of shouting codes back and forth going on between mechanics and not a lot of discussion over what I can do to make my car last a little bit longer and run a little bit better. Ideally, every trip I would make to a mechanic would increase my knowledge of my car – and its issues. It seems that staff members only really want to/​only have time to discuss Valvoline’s services and deals.
When you see the three or four colored bars pop up after they enter in info on your car, you might find yourself wondering why the engine maintenance is showing up as red with an immediate need for attention despite having had it worked on at another mechanic. These bars show what work your car needs based on what work it has had previously – but only at Valvoline. Misleading, much? I don’t know if this was Valvoline’s intention, but I could see this freaking people out and making them think they needed to have services done on their car that they already had at another shop.