Qdoba Mexican Grill

Ordered 4 entrees to go… get home & realize they forgot to bag my quesadilla. I call, & the girl says «oh, yeah, you forgot your quesadilla.» Huh? All of the food was in one large bag, so not sure how I forgot it. Last time I checked, the customer does not bag the food. I drive back up there, then they make me wait in line so they can fix a new quesadilla. All I got was a «sorry»…no coupon for next visit, no refund for my trouble, nothing! Horrible service… won’t go back, that’s for sure!

I know Qdoba is immensely popular here in Louisville and I’m probably about to commit regional blasphemy, but let me go ahead and say I really only find Qdoba to be very… okay. There’s nothing WRONG with it, but there’s nothing to ‘wow’ me here either.
If you’re unfamiliar with the chain, Qdoba is a ‘fresh’ take on fast food Tex-​Mex/​Mexican fare comparable to similar institutions such as Chipotle, Moe’s, Salsaritas, etc. They have a simple menu that lets you customize any item with toppings and extras. Overall, I think their food is decent, not spectacular and maybe just a little too expensive for what you get. It’s not a bad place, I’m just not ready to crown it as the king of the fast n’ fresh either.