Jimmy John’s

It seems they used to be more generous with the meat. Now for the amount received they seem overpriced. Also, the drivers are not always the most on point. It is pretty bad when extra is paid for delivery, and a very generous tip (over 40%) was already added on, but the driver could not be bothered to actual follow delivery instructions, in fact chose to ignore them completely from what my co-​worker in the other office that I had to go to pick up my meal told me. I paid for the service because I did not want to leave the office, and despite the fact the office is a quick drive just across Shelbyville Rd, the driver couldn’t be bothered to actually deliver the order directly to me; because I had already added on the tip he apparently saw no need. That was the last easy money for you, and your co-​workers can thank you for losing at least one customer that would tip generously. I won’t deal with them again if that is the kind of service I can expect. I may as well go out to pick something up myself and saved some money.

I love Jimmy John’s; they are normally my favorite sandwich chain. They have great, fresh ingredients with fantastic, chewy, crunchy bread. I’ve never been disappointed– until last week. My office ordered Jimmy Johns online. We are literally across the street from them, so it shouldn’t have taken long to deliver.
The office manager forgot to hit «submit» on the order at 12, so that oops is on us. She submitted the order for «as soon as possible» at 1 and called the store to ask about the order. We were told it would be on its way shortly. We called again about half-​an-​hour later and were told it was on its way. Finally, after 2pm, we called again and were told the order was put in to deliver between 2:30 and 2:45 and that we wouldn’t receive it until then. What?! We double-​checked and our order said ASAP. If there’s a 1.5 hour difference between when the sandwiches can be delivered and when you order them, the client should be made aware. Don’t lie to them and say the sandwiches are on their way.
When we finally received our order, it was wrong. My sandwich had cheese, which I specifically said to leave off, and hardly any meat. None of the sandwiches were cut in half like we asked. The menu is fairly simple there, so I don’t know why everyone in the order had at least one thing wrong with their sandwich. Unfortunately, my office has vowed not to order from JJ’s again after this fiasco. I ordered twice a week from the Alexandria, VA location for over a year and never had a wrong order, so I was surprised by this crummy experience.

You’ve got to love JJ’s… Always fresh, tasty& quick.

Our first time at this restaurant and I will say that I was disappointed in the amount of protein in the sandwich. There is more bread then filling although the bread is really soft and fresh.

One of my fav’s. Love the lulu. Best bread possible for sandwiches. Get some.

Fast and on par. Friendly staff.

Always fresh, fast service! They just opened yesterday near my place!