Tewell Gary Los Osos Rexall Drug Store

Old-​fashioned customer service, from back when customer service meant something. They really go the extra mile on their pharmacy service. Doctor’s office forgot to phone in your prescription? No problem! They’ll call the doctor’s office and make it up before you even finish browsing all the exquisite gifts and cards. Makes what would normally be an irritating errand into a fun time.

I mean, this is the thing: would you rather:
a) wait in long lines at CVS in SLO only to get to the counter and hear that they haven’t received your doctor’s electronic order (lie x 2 since they sent it over twice — oh, what? you actually DID have it? Thanks for letting me know days later);
b) have a total wad for a pharmacist at Rite Aid in Los Osos (who told me my kid shouldn’t be in school from 9 to 5 — not that I asked his opinion or needed the guilt trip at being a working mom, which he CLEARLY frowned upon, but also didn’t offer to pay my bills)
or
c) be waited on like a movie star getting the royal treatment, fast service, and even free delivery of my medication while perusing a fancy gift shop with awesome jewelry, makeup, tons of birthday cards, and the best children’s toys?
If you answered «c», you’ll have to try Rexall in Los Osos. I know they close at 6. I know they aren’t open on Sundays. But for those regular prescriptions you get (non-​emergency, 3 am kind), why not treat yourself to a place where 4 people wait on you, with a smile, call you by name, and give your kid (who is loving school and hates leaving when I pick her up) a special treat for being so awesome?
I love this place. The best. And they have excellent jewelry and gifts, too. Really snazzes up the town, if you ask me.

The best! Friendly and helpful, everything you expect from a small town pharmacy. Also you can find unique gifts for ant occasion! Almost hate going to fill prescriptions due to me wanting to shop for myself. Also added note. Prices are a fraction of other pharmacies

This pharmacy is such a gem! Gary and Jason (the pharmacists) ALWAYS greet you with a smile, know you by name, and will not hesitate to answer any questions that you might have. I would give this pharmacy 10 stars if I could.

Great pharmacy. Fun putting green in the back. No long lines like CVS. Friendly pharmacist. Kids who get a prescription get to pick out a toy from the treasure chest… this place makes the impossible possible: picking up your sick kid’s prescription with your sick kid is an enjoyable experience!

Outstanding Pharmacy! Yes I said «Outstanding» about a pharmacy. When I hear the phrase «Great Customer Service», Rexall pops into my mind. They (meaning every employee I’ve been helped by) go above and beyond to help you and charge honest prices. I used to pay $ 400+ for a prescription that my insurance doesn’t cover at one of those huge chain pharmacies. At Rexall it’s $ 145. Need I say more…

I have never been comfortable in this establishment. I have lived in Los Osos since 2000 and everytime I come here, I do not feel welcomed.

This place is fun! They have tons of little trinkets to look around at while you’re waiting for a prescription to be filled. The people here are very nice and it is easy to find a parking spot.