Hit this place today around 3:50, the lomein that i wanted was nothing but onions and noodle scraps. I asked if they could prepare more noodles and was told that they had to sell what was in the pan first. I told the server«look theres nothing in there but scraps and onions, i dont want scraps.» He tossed it around a bit and just said«eh». Since i was with other people i just decided to eat elsewhere. We were asked twice if it was for there or to go, 2 of us stated for there. The same apparently offended server proceeds to place the food in Styrofoam to go containers. I then said loudly that the food was to be eaten there. I was promptly ignored. There was a rather long line of people after us, all of who were being served on the Panda fine China(paper plates). When I asked why our party was eating out of to go containers, the flustered cashier said the first server didn’t hear us when we said we wanted to eat there. I advised her that 2 people told him it was for there. I told her he must be in a hurry to get rid of us since I offended his pan of onions that he was trying to pass off as noodles. At this point I asked for the customer review number and was told in a very rude tone that it was on my receipt. I asked for another with the store number on it, I had to explain that it was the location and not the phone number! Needless to say if you like being treated like you don’t matter as a consumer, then eat here. Los Lunas is so desperate for Asian fast food they forget that Asahi down off main street treats you like a valuable customer, and you usually have food left over for later! But one must remember this isn’t chain restaurant food at its best. Happy eating…
David B.
Tu valoración: 1 Rio Rancho, NM
Unfortunately couldn’t eat at the restaurant. Went in at 11am. Brown and white rice were not ready. Said it would be ready in 30 minutes if I wanted to wait. Chicken and green beans were not ready also but try could make that for me if I wanted to wait 10 minutes… Why open the place if the foods not ready.