Los Gatos Travel

My company takes a lot of business trips with little to no advance time and this agency has been so accommodating. I’ve booked 3 trips this year with Vanessa, sometimes two weeks notice and she always gets me a variety of prices, hotel options and she always responds within like a day or two with multiple costs. I’m not typically a Unilocaler for good reviews (lol usually I’m complaining) but I definitely have had a lot of bad experiences with Travel service companies to know when I have found a good one! Ask for Vanessa if you try them out! Happy travels :)

Vanessa at Los Gatos travel has helped us with a couple of European trips. So nice knowing she can do the arranging and I have complete confidence in the choices she picks. All the hotels have been fabulous, the transfers always there and the tours were great. Vanessa was even available to assist us when we were in Europe and wanted to change something. She is very thorough and organized. She is busy, but is always a phone call away.

I would not recommend Los Gatos Travel. I wanted help with a trip to Europe with 6 months lead time for my family of 4 in order to get the best flights and hotels. They wanted to help, had good ideas, but then never follow up. I had to email and email them to book flights and then when i asked for hotel accomodations they just never got back to me. So good intentions and bad follow through.

Michelle Miller is amazing! I will never go on another trip without her help!

So here’s me 2 weeks ago…“I’m going to jump through this phone and ring the neck of this SWA flight agent who doesn’t even care about me”…here’s me today…“happy camper”.
Let me tell you why… Vanessa L.
From the moment i walked into LG Travel, she made me feel like I was traveling «first class»…she had several useful suggestions about where to stay, and things to do during my planned trip to NYC. I thought the days of going to a travel agent were behind me, but from now on, i’m going to book all my travel through Vanessa.
For your next trip, give it a try… I’ll be a dollar to your doughnut that you’ll never make an internet reservation again!
Thanks Vanessa L!!!

I can’t even begin to describe how wonderful Los gatos travel was while planning our vacation/​late honeymoon! Michele was awesome and so patient with all my questions. She was so knowledgable from the moment I spoke with her. We will be leaving for Maui next week for our first trip there and I can’t wait! She went above and beyond and even gave us a wonderful going away gift for our very first vacation! Thanks Michele and thank you Los gatos travel! I will update once we get back from Maui!

Los Gatos Travel is unbelievably helpful. I met with Kristy there yesterday about a trip to Southern California this month. She helped me save $$$ on what the air fare and car rental would have cost on-​line. But better than that, she was kind, helpful, and able to answer all of my questions. The team of travel consultants offered lots of valuable advice as well.

Los Gatos Travel is everything you need and more. There is no reason to even attempt to book your own vacation when you can have these wonderful ladies assist you. They exceeded my expectations and gone above and beyond to really give you the best trip possible.
I used Los Gatos Travel for a trip to New York a few months ago and it came out flawless. Maureen helped us from start to finish from finding us the best deal possible to keeping in touch with us after the trip to make sure everything was what we wanted. Not only was the flight perfect but the hotel was wonderful with great staff, large rooms, and perfect location. While we were there we ran into two issues with the room and I shot Maureen a text about it. The first issue was my fault, I forgot a document I was supposed to have when we checked in but Maureen emailed it to the hotel right away and it was solved. The next issue was the room seemed to be taking in some smoke from another room and Maureen made sure that it was taken care of and we were satisfied. She helped us plan the trip and alleviate a lot of stress we would have had if we attempted to plan this trip ourselves.
I will, with no hesitation, use Los Gatos Travel again with all of my future trips. Forget all those travel websites, as long as you know what you want, when you want, and where you want leave it to the ladies of Los Gatos Travel to put together the perfect trip!

Though I did not book travel through them directly, I was witness to their awesome service. My nephew was in Egypt during the recent uprising and needed to get out of Egypt and home ASAP. Maureen worked on her day off to acquire flight tickets and a contingency plan. Then for two days followed his journey every step of the way until he arrived back in the USA continually reassuring the family of his activity along the way. Their service: PRICELESS. Los Gatos Travel will be my first pick for future travel plans.

Maureen got me outta Egypt during this last weeks uprising by the people. I was cut off from communication via the internet and I had limited phone access. Not only did Maureen get me out on the first flight available she updated my family on my check ins and boardings and the progress of my trip until I got all the way home. You cant put a price on LIFESAVING service. Maureen I owe you so much more then a thank you, but its a start. Thank you so much Maureen and Los Gatos Travel!

We’ve been working with Michele to plan our delayed honeymoon. She’s been great — they were the only group to answer their phones and get back to us on a list of travel agencies we were calling!
Once I talked to Michele she gave us a lot of info right away, then followed up with detailed itineraries the next two days. At first she gave us itineraries for tours to give us an idea of our options (for a trip to Italy). She also offered recommendations for other locations if we felt that Europe was too much for our budget right now. We told her we didn’t love the idea of tours and she followed up right away with an independent travel plan that was within our budget. We plan to book with her and will write another review as things progress.
UPDATE: We’re back from our trip and it was great, thanks to all the planning by Michele. We did an independent trip, so we planned the daily activities on our own, but Michele prepared an itinerary for us before we went with lots of suggestions. The hotels she picked were also really nice and very conveniently located. She booked our train tickets and answered all our questions about getting around Italy. We would definitely recommend her! She’s also very quick to reply to email which is helpful and much appreciated.

The team at Los Gatos Travel provides comprehensive, attention to detail, genuine service when it comes to planning your vacation or business trip. Not only are they professional but they have a wealth of knowledge and contacts– they know everyone!
I recently booked my air and hotel through them for a business trip. My flight schedule changed without any notification but my agent noticed this change and contacted me the night before to warn me and get me rebooked on another flight. If it weren’t for her I would have shown up at the airport with no flight to get on.
This is just one example of their 24 hour round the clock service. The day of the Travel Agent is not gone– in fact it is needed now more than ever!