Hook & Ladder Hot Wings

we we’re here last night, Great Boneless wings and they we’re Hot, Fresh hot fries, Fountain Soda’s had the correct mix, most of the time they taste flat. Food came out fast and hot. PERFECT

Better than I expected (based on the previous reviews) and the waitress is very cheerful! Out of all the wings places in Los banos, this one is definitely top 5.

There service was good but the food was really bland. I ordered the Chet-​R-​Cheese Macaroni burger and the patty was not seasoned well and the Mac and Cheese tasted like it was microwaved. The wings were over cooked to the point that they were dry. It was over priced for bland food.

My fiancé worked there one day and couldn’t believe how they ran there kitchen not only do they buy there chicken from food 4 less frozen then bake it to defrost it and then fry it they keep it out all day and keep hamburger out next to the salad don’t have timers to make sure food is cooked all the way the owners said eye ball it so disgusting I will never eat there

Poor first impression.
They advertise this really cool sounding idea called «buy a hero a beer.»
I happen to be a veteran and an EMT. There were several post it’s stuck on the wall. I identified myself and asked if I could get a free beer. She told me I could buy someone a beer. I said no, I’m an EMT. She said she would check. Came back and said I could have 15% off of a beer.
*see my photo of the policy.
I ordered a slab of ribs and a beer. No problem. A few minutes later she came back. Guess what? Out of ribs and out of the type of beer I ordered. Keep in mind — this is 7 pm on a FRIDAY night. Not too busy either. (Big L. B. Vs Pacheco game going on.)
So, I got the pulled chicken sandwich. It was actually very tasty. It could have maybe used some pickle or onion or something. It was a very generous serving though. I chose the garlic battered fries. Way too much garlic. It left a bad taste in my mouth. My wife got the garlic fries as well. We both normally enjoy garlic. But this was just way too much — really overbearing. My daughter actually rolled down the car window on the way home. She said it stunk too much like garlic from our breath.
I opened up my silver wear bundle and my knife had rust on it.
The lady that helped us really seemed to be trying hard. But, you could tell she was new. The service was pretty quick. She was very attentive. She was working very hard bussing and cleaning tables as well. She was also very polite.
My wife got the 5 alarm burger. She said it wasn’t bad but she really expected it to be much hotter.
On the way home my wife and I agreed that we had no desire to return and defiantly wouldn’t be recommending it to friend or family.
It is a great idea. Just poorly executed and located. Near the new courthouse close to the real firehouse would probably be a better location. I really don’t see them surviving the Los Banos market.
On the other hand, my thirteen y/​o daughter got the classic burger and regular fries. She said it was good. She also said she would go back there.

Sat down,
dirty table
bad service
warm beer in a plastic mug
10 wings for 13 $
they didn’t give us a receipt and oer charged us over 22 $ and told us the tip was included when it was only me and my dad
56 $ for 10 chicken wings that come overcooked and they give you sauce dipping cups
3 duck wings and a side of fries, and a sandwhich, one beer and one soda
DO NOT COME HERE EVER

First time here and will not be going back. The service was extremely slow. My girlfriend and I ordered the teriyaki burger which was okay. The garlic fries on the other hand was soggy and still cold. Did it just come out of a bag, placed in the oil, and pulled out. It was nasty. I don’t understand why it took 20 minutes to get refills on water. I hope it gets better. never again for soggy fries and slow service.

I stopped in for the first time for some wings. When I called to order the waitress was nice and told me all the options for wings. I picked them up and the owners were at the front counter and seemed nice. I ordered the 20 pc sweet Chili wings. They had good flavor but looked like they were from frozen and not fresh. The menu had a lot of options and choices. I would like them to have fresh wings and not frozen. I will be back to try other menu items.

I SINCERELY hope this place can pull it together because this towns needs more restaurants and I do like the concept, but until they stop with the frozen food and improve service, it’s going to be tough. Just focus on a small and simple menu and do everything the right way.
Also, I’d do away with the plastic beer mugs and pitchers.

As a local I was hoping for this concept to work because I really wanted a sports hang-​out for LB. The place is clean and I like the TVs and watched some of the game on Sunday, but my wife’s BLT dog had mold on it and she did not want to complain. My food was good, but it was a small dog with chili. The service was great. Finding the place was difficult because the signage was poor. If I was the owner I would get a new supplier on my food and confess the issue now and beg for a second chance. I think he would get one, but if the food does not improve, I am worried for this business.

Got overcooked chicken after waiting a long time with only two other tables seated. The chicken was very dark in color and the meat was dried out. When they came to take the food they even took it off the bill without me asking… if it was bad enough to notice when removing the meal it was bad enough to notice before serving.

Tried this place today… wont be back. I got a chili dog… chili was cold. Fries soggy. The hubs’ burger was just a frozen patty served on a burnt bun. I get it. they just opened… but when the owner walks past you 4 — 5 times without asking about your meal? Thats just bad. Hope they can make a go of it… but they need to step it up a bit.

Slow frozen appetizer waited over hour no offer of drink refills was expecting more :(

Finally tried this place after waiting about a month to let them get settled. I arrived at 1pm with a buddy of mine. The interior was set up nice. Total of 4 tvs but you can only see 2 comfortably in the dinning room. Not a big deal. Only 1 waitress working… Kinda odd. It took 15 min for the waitress to take our order. Ordered duck wings, chicken wings and two garden salads. Got our food and salads at the same time. I hate that. Took only 30 min to receive food. Food was really good! No complaints. Portion size was perfect as well. Only complaint I have was they only had one waitress working 5 different tables. When more staff started appearing they where fixated on what was on tv rather then the guests. And when they do start working tables they only go to one table at a time and don’t ask how the others are doing. If it wasn’t for the slow and odd service I would have gave it 5 stars.

I know this place is brand new, but this has got to be the worst restaurant debut ever. The food is from frozen, the owner even told me that after we were served COLD «Riblets». Our appetizer was either burnt or uncooked/​cold to near frozen. The sauce served with it, that was supposedly marinara, but tasted like Ragu, was stone cold and the owner told me that it was supposed to be like that. He did nothing but make excuses. I told him that I wasn’t paying for the appetizers.
The place was busy and the waitress, poor thing, was the only one on the floor, she had to take orders and buss tables, even tho there were others standing around the front counter. We decided to leave and not order any thing else after we got ripped off with the appetizers, ordered a pizza from our table and left.
I understand the place is new, but these people are trying to serve Costco frozen food for the prices they are asking (too high), no thanks. I dont see this place being in business for long. We will not be back

Went here the other day with my husband. We were seated by our waitress and our drink orders were taken. We ordered 10-​piece wings as an appetizer and the firehouse (spelling) corn dog and a regular corn dog.
It took a while for the wings to show up, then another while for our corn dogs. The wings were alright, despite being overcooked, which the sauces made up for. The corn dogs were frozen brand and not fresh. I was surprised that the firehouse corn dog came with fresh jalapeños. I was expecting picketed jalapeños or a jalapeño relish. Fresh jalapeños do not taste that great on a corn dog.
Our waitress was very friendly and accommodating, however the other waitress just sat around it seemed and didn’t seem too friendly. The food you get here appears to be mostly frozen and not fresh unfortunately.

RANT: Visited Hook & Ladder Hot wings today on Pacheco Blvd in Los Banos, Ca… Walked in sat down looked at the menu and prices and walked right out… Customer service was pleasant… waitress kept rushing us to take our order though… when I asked do the wings come with fries she said no… 10 wings $ 13!!! no fries… WTF!!! $ 10 for a burger that comes with fries outrageous… wait it gets more outrageous… $ 5 for fries or onion rings… and $ 3 for a soda… $ 5 for a beer… so if I want to eat a meal it’s like $ 20 FRICKEN dollars… Man yall tripping… your not the elephant bar or olive garden… and I could’ve ate cheaper and got more there for that much… wing stop got you beat… shoot 7-​Eleven wings got you beat I can get 5 delicious wings for $ 3.95… and 10 for like 6 something… I won’t be stepping place in this establishment again… NOT worth the money!!!