Ziba Skin Care

My fist review was wrote it on 2013 because Ziba (The lady on the photo) told me if I write good review she will make me good discount. She was not great skills, but for the price (around $ 40+ tip $ 10; she asked me for $ 10 tip…), I thought it was ok at that time. Also I didn’t know other places much but now I know she didn’t even have professional skills.
Another time, she told me if I purchase 3 times coupon for $ 99, she will give me a good discount. So I purchased.
Now, I wanted to make an appointment. I called several times, but it went to voice mail all the time. Couple weeks later, I tried again and again. Then I noticed she blocked my phone number so I couldn’t make an appointment. She is really doing scam business.
I’m trying to file this company to consumer complaint.

Just got my brows and lip threaded by Amy, it was fast and looks great!

I have been going to Ziba monthlyfor about a year now & have been completely satisfied with her service however I have not been able to see here the past few months & am now not able to reach her (phone number no longer in service) I have 1 visit left on a package I purchased from her & also had paid her $ 100 toward a new package. I contacted the Wheel of Wellbeing where she rented her space & they said she moved out and they do not know where she went or how to contact her. I am feeling completely ripped off right now! The least she could do was call & let her clients know where she is now or provide refunds.

Started going to Ziba upon a recommendation from my friend. I love going there. She’s really respectful, friendly and does a great job on my skin. As a young adult I had terrible acne and am not used to being complimented on my skin but I’ve gotten lots of compliments from my family lately. I love the way my skin feels and looks after a micro dermabrasion facial and I’m so relaxed I always fall asleep (really unusual for me). I will definitely continue to go to Ziba for my facials.

Worst lash extensions ever!
She was unfriendly cause I had it booked through groupon.
She’s not doing real extensions at all.
They’re just cluster lashes like u use them to go out.
Unfriendly. Bad service. False information.
She doesn’t known what she’s doing.
I’m very unhappy.

I first found about about Ziba Skin Care through Lifebooker. I bought a deal for eyelash extensions for $ 39. The owner is very sweet and really patient. It was my first time getting extensions and she talked me through the process. Afterwards, my eyelashes looked adorable! I got many compliments on them.

I initially saw Ziba when I bought a Lifebooker deal for European facial and microdermabrasion package, but have since stayed on as a regular client for about a year now.
Before Ziba, I had little to no skin care regimen and my pores were huge and I suffered from dryness and occasional breakouts. I’m always amazed at how my skin always feels so supple, moisturized and refreshed after a visit, and my skin overall is so much better now. I even referred my husband to Ziba to treat some patches of facial acne (larger dark pores and old acne scars) which were remnants of teen acne. Now HIS skin looks so much better — smoother, brighter and healthier than before.
Best of all, I feel Ziba really takes pride in her work and takes her time. I have never feel rushed and it’s always a pleasant experience. If you want to take care of your skin, you should definitely see Ziba and make a visit part of your routine. It’s well worth it!
And for the record, I never felt pressured to buy a package. And when I did, it always was a VERY reasonable value that I was happy to pay given the pricier facials in LA.

I bought a life booker coupon to this spa for a facial and microdermabrasion.
The place was a bit hard to find on Westwood Blvd. It seems like the woman who does the facials rents a room in the office.
When we got into the treatment room she asked me get undressed (top part) and then stayed in the room, and awkwardly asked me if I want her to «stay or go». Really awkward and unprofessional. It felt like this was the first facial she had ever given.
We started the facial normal enough. She cleansed, applied two masks and gave me a very weak arm /​hand massage. As far as the extractions go, she extracted maybe one pimple. I have acne and I love getting facials for the sole purpose of extractions. It made me very upset that she did not do any.
Next she told me she was going to start an «acne treatment». Knowing no clue to what that was, I just said okay. She ran a machine wand over my skin that was supposed to kill bacteria and then told me I was done.
Shocked. I asked. what about the microdermabrasion? She then told me that she did an «acne treatment» instead. Microdermabrasion was the ENTIRE reason I had bought this coupon! The fact that she had changed my treatment mid way and didn’t even give me what the coupon had said– really annoyed me.
I got up upset. (I think she could tell) As I got myself together and ready to leave she began pressuring me to purchase a package of facials. Facials, which she charges $ 120 for!
If I’m going to pay that kind of money I expect my esthetician to be much more professional and clear about the type of procedures I am getting.
Sadly, I will not be returning.

So I had my first ever eyelash extensions put on by her. It was a Dealfind and since I haven’t had any experience with them, I’ve been pleased. She had a very nice demeanor towards me and yes, while they are cluster lashes, they still look like I have extra lashes on. It’s fun to at least try. I’ll probably get a facial or two or more from her as liked her space and had a nice experience.

I used Ziba skin Care for eyelash extension and was very happy with the results. My lashes looked great and they stayed on for almost two weeks. Thanks Ziba!

This review is for eyelash extensions.
First off, these are NOT individual lash extensions. They are those cluster lashes you can get at the drugstore, applied with a semi-​permanent glue, which makes them last a couple of weeks. When confronted with the discrepancy between the description of the procedure and the actuality of it, she said «It’s very clear what it is». I went back to the website and it says :
«Elegant and beautiful individual eye lashes that create a stunning effect. Lashes last 2 weeks depending on the life cycle of your own natural lashes and other factors such as your eyelashes characteristics, lifestyle, and general care of your lashes can affect how long an individual lash will last.»
Nowhere does it say that it’s clustered. This makes for a far less natural looking eyelash extension. Here are my issues with the service:
1. She either uses knotted clusters (as opposed to knot-free.check it out in the drugstore, you will see the difference), OR uses too much glue. In any case, where each cluster meets my lash line is a big black dot. I have to pile on the eyeliner to cover it up.
2. In individual extensions that I have done before, my lashes are completely integrated into the extensions by being glued on the whole shaft. These are just attached at the root, and so my naturally straight lashes can be seen pointing straight down under the falsies.
3. The normal price is $ 120!!! WHAT? Please, a cluster extension service normally costs $ 45, which is why I assumed that these were individuals because when your Lifebooker is $ 35, that’s not a discount on clusters.
4. She glued my eyelid shut. I tried to open my eyes, and she said «Whoa.» There is still glue on my lower lashes.
5. She kept having me open my eyes. Though I appreciate this in the sense that she is checking to make sure they look good throughout the procedure, that glue BURNS. I have NEVER had to open my eyes before during application and they have always come out looking gorgeous. That glue is still wet and fume-​y and she wants me to open my eyes. After she tells me that the glue could make me blind.
6. She wings the outer lashes. In theory, this could be great, except the wing is not gradiated: it’s lashes of all one length, then the final quarter-​inch is lashes slightly longer. This makes the wing look like a stair step.
7. She asked me for a tip. Not only that, she specified, «A tip is 20% of the regular price, which is $ 120» As mentioned by another poster, the owner of the salon does NOT GET A TIP! You own the place, you build the «tip» into the price. Everything that comes into the business goes to YOU. That was so awkward and klassey. With a Lifebooker coupon, I ended up paying more than I would have for individual eyelash extensions at my regular place.
She may do great facials, and she was friendly enough. But for lash extensions? Forget it.

This review is for a Microderm that I got here recently. The extraction was just OKAY. She used her finger nails (it hurt like crazy), and she only did like half of the job. Ugh. I finished it myself with an extractor when I came home. What I liked was the Mask with the steam… that was really great. She performed a short Microderm at the end, saying she will do a light one on me since I have a good skin. I trusted her judgment and I don’t have any complain about that. Only thing that I thought was weird was that at the other places, they will do the mask at the end, after the Microderm, but she did the mask first and extraction second then Microderm last. To me, it feels like the mask should be the last thing always, but I am not an expert…
Overall it was an OKAY experience, but I prob won’t go back.

I give Ziba 2 stars, instead of 1, because my skin actually looked alright after my treatment, in spite of everything.
I bought a facial (that included extractions) plus microdermabrasion on LIfebooker. I arrive at her space, which is a small room in a bigger office, and she tells me to get undressed (top). Expecting her to leave the room to provide me with some privacy, she doesn’t and then says ‘oh, do you mind if I stay or do you want me to leave?‘
Moving on… The facial included 2 masks, the second of which she left me alone in the room for what felt like forever. She did no extractions, which later was an issue when the microdermabrasion brought everything to the surface (a few very large pimples, but otherwise my skin was smooth), and she answered her cell phone twice during my treatment. Twice.
Not very professional or relaxing. But then it gets worse.
I gave her my Lifebooker and she calls after me to tell me that she needs a tip. Mind you, I would have no problem tipping if she wasn’t the owner of the business (etiquette states you do not tip the owner). She tells me that Lifebooker says she gets a tip and where is her tip? I was shocked and told her that as the owner of the spa, she doesn’t get a tip because she takes the entire amount of the service. She then pretended to not understand English and essentially demanded a tip.
So awkward and unprofessional. I did not receive the treatment I paid for and had to deal with her lack of professionalism. Not worth it.

So, I bought a lashes deal from Lifebooker ($ 39) which is how I found out about this place. Normally the individual lashes here are $ 120! The appointment was for an hour but I think we went over that by about 20−30min.
Now for my review: Ziba (the owner) is great! She is super nice and patient while she is working on your lashes (which is why i gave an extra star) However, I must admit that I walked out of there a bit unsure about my lashes :(
Now I have gotten individual lashes (mall kiosk) before and those actually looked better than the lashes from Ziba. It looked like there were some spaces btwn the lashes (in other words it didn’t look full).
I gave her the 3.5 stars because she was SUPER patient and let me come back so she could try and fix it. My wax lady saw them and said there was too much glue :(I should’ve raised an eyebrow once I saw there were NO Unilocal reviews… and the reviews I did see were only on her skin care treatments.
Sometimes I wonder if establishments do a not-​so great job when you have coupons/groupons…Hmmm.