Yogurtland

WTF! You guys are out of Plain Tart flavor again! Unexceptable… Get it together!

I would give it more stars but today I was not HAPPY WITH THE SERVICE!!! Usually the service is good but today these two girls that were working were rude and had attitude! I asked if there were sample cups she acted like I was bothering her. Then we went up to pay for our yogurts and another girl that checked us had attitude too. Didn’t like her tone. We were there at 3:00pm. U need to get better workers or train then how to have good customer service! Also the area where u get ur yogurt was dirty!

What can I say, these are one of the best locations I recommend. Best customer service, they know how to make sombody smile! Always greeting you at the door, but I really give a recommendation to Jenny from this location. She’s an amazing hard worker, and of course now’s how to make people smile. Great customer service. I’m pretty sure she knows who I am LOL *it’s okay I don’t need the lid anymore* aha.

They always have great service, & they make you feel welcome! Jenny’s energy and customer service makes me come back ALL the time!
As a matter of fact, I just left … And she again treated me with AMAZING service!
–the man with the cool tattoo

We just tried to walk in right now to grab some frozen yogurt. Hours on the door and Unilocal say they’re open until 10pm. The lights were all on with the employees standing around on their cellphones, so we obviously thought they were still open. Nope. The door was locked and no frozen yogurt for us. Apparently they were closed at 9pm. Change the hours on your Unilocal,on your store window, turn your lights off, and don’t have your employees standing around on their cellphones if you’re already closed for the night. Now my husband and I are going all the way to Burbank to satisfy our cravings. Not cool.

Poor customer service. I waited at the register for 3 minutes to inquire about the restroom and not one of the 2 employees in the back came to assist me. I ultimately had to use the restroom in Walmart

i can never go wrong with yogurtland i had tried there new flavor blue raspberry sorbet very good hope they keep it.

I’ve gone here twice now and the floors have been sticky both times. The area where you serve yourself the yogurt is always a gobbing mess. The shopping center where this place is located is very run down and parking is chaotic 80% of the time because of Walmart. I’d rather just make the drive 15 minutes to the Northridge location on Receda for the sake of cleanliness…

Excellent service from Destiny! It’s pretty packed in here but she is handling so well. She welcomes all the customers and has a smile on her face. The store is a little messy but thats the only — at this place.

I love going here whenever I am craving yogurt. It’s nearby my house. I haven’t had anything to complain about. Everything is run smoothly. They always greet us and offer sample cups. I always get the fruit toppings.
But I would have to say that the area that their located sucks. Not the plaza but the people that come in to the store. This lady kept sliding over just so she can get all her toppings. Excuse me! I am not done picking out my toppings. I made sure she heard me but she just ignored me. So rude.

My biggest pet-​peeve with self serve yogurt shops is if they don’t have their fresh fruit supply adequately stocked, available, clean or unblemished. It’s not very appetizing to see bits of crushed cereal floating in with the pineapple or smashed blueberries smeared on the sides of the mango container. It just doesn’t look too pretty.
However, the guy behind the counter in way redeemed himself when I asked for the containers to be restocked. He brought out sliced strawberries and large ripe blackberries so I couldn’t complain about that. That’s my favorite topping for frozen yogurt is fresh fruit!
This is probably not my favorite Yogurtland to visit. The actual location of the building is placed in a business plaza in kind of sketchy part of town, the parking lot was full of garbage and debris. Overall the inside was kept cleaned, we were welcomed at the door, offered sampler cups and the selection of soft serve yogurt had a good variety. Yogurtland usually follows through for a good cup of soft serve taste of happiness.

I live really close to here so I’m glad I have a froyo place to go to now. The place is small but very well kept. When I came here the place was not dirty, not even the bottom trays of the frozen machines that sometimes have scoops of yogurt just sitting there.
There are a lot of toppings just like the other yogurtlands. Most of the toppings were fresh and tasty. The only one that could have been better were the mangos which were a little hard for my liking. Other than that no complains about the toppings at all. They even had condensed milk and it was kept pretty cool.
The frozen machines were all working at this location. I ended up choosing my favorites which are plain tart, vanilla, cookies and cream and caramel. I also love taro but they didn’t have it in this location, but in their defense it’s really hard to find nowadays.
On the downside although the parking is pretty large, it always seems to be full. Maybe I just go when it’s prime time for this location, who knows. Other than that I like it that they have chairs outside.
And just as a plus. There is a wing stop right besides this location so you could go get wings first and then dessert here!
Have fun munching on yogurt and toppings!

Very clean in this place. Nice lady working at the register. Grabbed me few samples and fell head over heels for the salted caramel pecan. I didn’t even try anything else, it was so yummy! I got a small cup, filled it halfway and sprinkled granola, Reese’s pieces, dark chocolate chips, a couple brownie pieces and a little healthy stuff on top and headed to the register. $ 5.75 and it was between me and that spoon! Perfect hot my delicious treat. They had a huge selections of toppings.

Yogurtland is yogurtland! I read a lot of people complain that it’s dirty when I went it was clean and staff was nice. No machines were broken.
I think it’s very cool that yogurtland decided to open a store here it’s something nice for a change.

Machines always broken. Floors and counters always dirty. When it first opened this place was nice… unfortunately it has gone downhill fast. Such a pity since the next closest one is in northridge or Sherman oaks.

I’d give one star if I could. My last 2 visits here have been awful! This location has gotten to be so dirty, run down and just plain awful. Our visit today ended in US leaving our cups on the machines and in the garbage since 98% of their machines were out of mix, others were low. The floor looks as though it has not been cleaned in months, the water machine is taken apart, and the toppings were all mixed. This used to be my favorite location but it’s truly a disgrace to the yogurtland name. I will drive to Northridge from now on.

We found the same taste as all yogurtlands, the only complain is that they were running out of almost every flavor. May be cause it was cold and kind of late (9pm). We’ll be back to see if they change.

Very clean. And the staff were really friendly. Not sure why this place has a low rating.

There’s a psycho cashier that works here on Saturday and Monday afternoons named Mildred and she’s a total bitch. Be careful too because she’ll give you dirty spoons that are all smudged and she won’t even ask you if you want that (color) spoon, she’ll just stick it in your yogurt, gross! She’s so disgusting. I told her that the spoon she gave me was dirty and she’s like «It looks fine to me» eeeeww. I’ve told corporate about her attitude and how rude she is with me everytime I go there a lot but she’s still there. I love yogurtland but not crazy and miserable cashiers that hate on customers just for enjoying yogurtland. Oh and get this, they don’t have pink spoons at this location. I repeat, THIS YOGURTLAND DOESN’T HAVE PINK SPOONS. I’ve been going there for a month now and noticed that they have every other color. I thought this was strange. Spread the word yogurtland Panorama City doesn’t have pink spoons and Mildred is a fuckin’ bitch.
This is what I wrote to the health department:
«There’s a cashier at this yogurtland named Mildred and she always gives me dirty spoons everytime I go there. I’ve told the corporate office but this employee continues to give me dirty spoons. This is not only unsanitary but it’s disgusting because I’m wondering how many other people have gotten these smudged and noticeably dirty spoons. I’ve started using my own spoons at home. Please look into this because this location also doesn’t restock spoons. Erwin, the manager told me that there is a shortage of spoons when I asked why some colors of spoons are not offered at that location. The manager said they’re trying to get rid of what they have before they reorder spoons. Cutting corners shouldn’t mean taking up unsanitary practices. The customers are going to get sick just because they want to save money and don’t want to buy new spoons.»

Worse costumer service w/​lazy staff. Scanner for rewards card is never working so they manually punched my number in. They just went ahead and charged my card without asking if I had rewards in it. WHOEVER OWNS THIS FRANCHISE PLEASE HIRE QUALIFIED MANAGERS who don’t hire their boyfriends or friends and can handle problems with the register. But then again what can you expect with overgrown 20 something yr old kids working here. The only reason I downloaded the app was so I can accumulate rewards. Sucks that this is the only Yogurtland nearby. Imma take this time to give TUTTI FRUTTI a shout out!!! To further make matters worse, the «manager» gave me an expired 3oz free coupon for next visit, to make up for my un-​scanned reward. What a joke!