Wells Fargo Bank

I’ve been here three times and they can always assist me in a way I don’t need to wait in line which is so great! I can’t stand waiting in line just for a roll of quarters or something so this was perfect!

We have to chang the adress and move some money and a few more things,
Katherine Ortiz been a great help to us thank for your help.

One of the worst Wells Fargo around LA the security guard was friendly but the greeter «actual employee of Wells Fargo bank» was really rude no respectful at all racist. I was really disappointed with the customer service there. I will never come back to this bank again !!!

Great service, good vibe, and quite the blend of personalities and people. You know your in hollywood when you come here, but it still feel like Wellsfargo.
Only trouble is the parking lot is tiny and tight. I can’t imagine what it would be like at a busy time of day. There were only a few open spots and it was the middle of the day Thursday.

I really like this branch. I always get personalized service. There is always someone to greet you at the door and ask you how they can direct you to make sure you’re not standing in the wrong line. The staff is always extremely patient with your questions and they make sure your needs are met. I feel like they even go above and beyond to see if there are benefits that even you have not thought of.

What this listing does not tell you is that you have to have an account at WFB in order to use their currency exchange services. I walked in, and was extremely disappointed to be denied service because I didn’t have an account with them. It was a wasted trip. Maybe I can spare you from the same fate.

Good place to keep money :) they always take good care of me, I love Wells Fargo. I’ve had accounts other banks but wasn’t satisfied with service, Cyrus Is our account specialist with great personality and professionalism that cares and always gives a good advice. If u want to open up a bank account ask for him.

In the interest of full disclosure, I no longer bank here. With that said, I came here one day to withdraw money from my account and get a cashiers check for a down payment. I was wearing brown plastic aviator shades with brown lenses, a brown short sleeved hoodie, Princess Leia /​Bjork style buns as my hairstyle and a long flowy hippie skirt. I went up to the teller, smiled and gave the teller my request. She was a younger woman with shorter brown hair. She kept staring at me, and finally she tossed aside the money she was counting, sighed, and said, «I need you to remove your sunglasses if you expect me to help you.» I wasn’t sure I heard her correctly, so I asked he to repeat herself. She said, «I’m not going to help you until you remove your glasses.» I thought it was a bank policy or something, so I smiled and quickly complied. But when I looked around, I noticed a lot of the other bank patrons (none of whom were black) were wearing their shades with no problem and completing their transactions without incident.
Clearly wasn’t a bank policy, so why was I being singled out? Especially when I was wearing clear brown lenses?

Make sure no to go at 4:00 pm exactly cause they will not let you in once it hits 4:00. I would understand if it was 4:05 or 4:10, but exactly at 4??? Really? That’s terrible. And as if that’s not bad enough the security is guarding the door. Forget this place. I would have been here a few minutes sooner if it weren’t for their weird butted parking lot! I generally dislike Wells Fargo being a previous employee and all… And this happened to contribute to the feeling.
Just do yourself a solid and stay away from here

Was calling around this area looking for new location to do transaction. When i called Maura was very helpful and friendly on the phone.
Edvin the teller was such a Darling ;)
Glad i found this place!

This is my branch. I’m always coming here and every time they are surprising me with the service. Of course there is always a line, but they are being helped quickly. There is always a banker available for the service you want. Once i wasn’t happy about the monthly fee and came in here. they helped me out right away and changed my account type, and it only took me total 10 mins. Loving this branch.

The bank itself was fine. The parking attendant!?! Couldn’t have been ruder. He was verbally abusive, sexist and Wells Fargo should be aware of his antics. He was yelling and making demands before I even stepped out of my car. I honestly thought there was something going on in the parking lot… nope, just this guy having a melt down… directed squarely at me.
Was I parked perfectly?! Nope. But for «LA» terms… it was damn good… wasn’t intruding on another space and was in between the lines of my spot. And it should be mentioned that this lot is TIGHT. Not much room to go around. This guy though was screaming and demanding that I move. I was only going to be there for 3 minutes, I told the guy this and said I wasn’t moving.
This sent him off the deep end. He started yelling about woman drivers. He started saying women have no common sense. And he stormed straight into the bank (which meant he was walking 1 foot in front of me the entire time bc that’s where I was headed). It seemed like he walked straight to the security guy at the front door to commiserate and gossip about what had just transpired. Oh, the horror!
I walked straight to a teller and left. About 3 minutes after I’d parked.
Everyone survived.
If he had approached me in some sort of respectful and polite manner, his blood pressure probably wouldn’t have received such a work out that day.

I just made the switch from another bank to Wells Fargo and it was such a smooth and painless transition. I was hesitant to make the leap as I’ve only been with one bank my whole life but had become slowly dissatisfied with the service and fees and coldness of the place since its takeover a few years back.
Our banker, Cyrus, not only got me set up to be added to my boyfriend’s accounts, but also, more importantly, got our new business account setup. We have a dogwalking and training business and Cyrus was so helpful in going over all the options for us account and feature wise. He even followed up the next day to make sure he hadn’t missed anything and to ensure we had all the tools we needed to keep our business financially on the right track.
The vibe when you walk into this branch is good — lots of conversation, the air buzzing with anticipation. Their bankers are incredibly well informed and take the time to get to know you. I felt like Cyrus nailed it on the customer service and made my decision to switch banks that much easier. So glad I took the leap.

«Ms. Vanessa C. Cartagena”-Personal Banker (NMLSR ID:917 250) is the go to girl here if you need to get anything done!
Lets face it, with parking lots backed up half way down the block in 100 degree weather, and lines to see bank tellers longer than Black Friday sales its a wonder how this bank operates.
Believe it or not though, there is a method to their madness here, and her name is Vanessa!
whom upon our arrival greeted us, me and my girlfriend Lourdes R. From the teller window directing us to her desk through the crowded bank.
We came in to do two things; pay a car loan and open up a bank account in which Vanessa assisted us in both transactions and did a stellar job! I will continue to bank with Wells Fargo and feel good about my decision based upon the service I received, Thank You!

Been a loyal customer to WF since 06′. Best bank ever! I don’t go to any other branch because none of the others seem to compare to the amazing customer service Delivered here! Christopher Ong is my little Wells Fargo angel! LOL. He always answers ALL my questions, and always helps in any way he can, he definitely goes above and beyond! Everyone in this location down to the security guards are great! Thank You WELLS FARGO!

The service at this brach is always fast. Whenever you have a straight deposit. They pull you out of the line and take care of it at their desk. There is always a designated person talking to customers to Amex sure that they don’t stand in line if they don’t need to. This allows the service to be much faster. Overall the staff and the service are excellent

This Wells Fargo is near & dear to my heart. When I first moved to Los Angeles this is the bank & branch that I set up my account. Since then I have opened several other banks accounts with several other banks but still have an account with Wells Fargo.
This branch is basically located on the corner of N. Vermont Ave & Sunset Blvd. If visiting this branch by car you will be happy to hear ATM drive-​thru service is available. As you drive away from the drive-​thru go very slow, there is a sidewalk and bus stop nearby and so is the constant flow of pedestrians. If you are looking to walk inside a small parking lot is available, the parking lot is manned during business hours by a security guard.
I was surprised when visiting the drive-​thru ATM just a few days ago I was given the option of $ 20’s or $ 50’s.
If you are visiting this branch by bicycle or on foot there are two ATM’s located on the N. Vermont Ave side which are wheelchair accessible. I dig the walkup ATM’s because they have an awning that hangs overheard to keep you dry and also to block the sun on those sunny days so you can see the screen.
On several occasions of past when visiting this branch I have had to do some business inside. Each and every visit I found the staff to be friendly & quick with service. On each of my visit I was always offered coffee and/​or water.
If and when in the area and in need of ‘play’ money without getting nailed with a service charge I will always come here. It does not hurt that my favorite Tattoo shop (Funnyfarm Tattooing) is right up the street=)

Gave Wells Fargo a second chance and glad I did. Havent had any problems yet. I go to Burbank… Atwater Village… Los Feliz near Costco and this branch because I can walk to it. EDVIN is great! Funny and very upbeat. Makes banking bearable. He is an asset to Wells Fargo Bank. Always fun having him as my teller. Overall the staff here are great…

Best Wells Fargos around!!!
Dont get me wrong, the one at atwater village is great too but since this is the closest to my house i always go here
Everybody here is very friendly and helpful including the security guard!
im always greeted with a smile and a cheerful hello
Bank Tellers are pretty and helpful
they are also very well knowledge
and patient
hope they keep this great service up!!!

Terrible Experience. STOP RIGHT NOW and go to another branch. I’ve been a business /​personal customer of Wells Fargo and every branch I walk into, I know my way around. This one however can 1. lose your documents such as SSN 2. will simply forget about your credit application and keep it pending until you withdraw 3. will not return your phone calls.
Employees take off whenever they want. Clearly this one has a management problem. Terrible experience. The guy named Azad (business banker) is horrible, will never get back to you. Same for the assistant manager.
GO SOMEWHERE ELSE if you can. Don’t expect this branch to be fast.