Wells Fargo Bank

I am hating that I am updating review of this Wells Fargo Bank to one star, but it must be done. I switched bank after Wells Fargo Bank’s system glitch changed my address and mailed a debit card to a wrong address. In addition, their system glitch canceled a cashier’s check I purchased.
Wells Fargo Bank uses the words «system glitch» as though it is no big deal. You would think a bank would take mysterious address changes, mailing out debit cards to wrong addresses and cashier’s checks being cancelled for no reason more seriously than chucking upto just «system glitches.»
Nearest Metro Station: Expo Line at the 23^rd Street Station

Terrible service. Management has no idea what they’re doing. There’s always lines. Closing my account and switching to another bank

Line moved rather promptly considering the amount of people waiting. Rude teller speaking Spanish to a brown Native American. I don’t speak spanish and its the first language they speak to me. Also they didn’t look at my account nor answer my question after waiting in the line. They tried to tell me they couldn’t do a certain action when i know they can. I work behind the scenes. Just a heads up. Fix this Wells Fargo location.

Solid, well run branch! I feel safe coming to this branch, guard outside and a guard inside. Lots of helpful customer service people in lobby.
There are long lines but with many tellers, they make the line move along okay. Parking is good every time I come to branch. Manager Cale is cool and very helpful in handling my Account info.
Good location at Adams and Broadway with Parking Lot attached.

This bank sucks!!! Theirs a line out the door and theirs only 2 bank tellers, seriously!!! Been in line for about an 1hr !!

although some people on these reviews are saying this bank is in the hood and the lines are long… Like who cares about that? So what if it’s in the hood??? What matters is that their customer service is great!!! So friendly. I think it doesn’t matter about the location. What matters is quality !! Great customer service !

I went in to have cash transferred to a friend’s account and the guy who helped me make a mistake on the transfer numbers, which I only found out much later since I was charged $ 50 for sending it to a non-​existent account. When I went back to get the charge waived since he made an error, he was unapologetic, effectively shrugging it off because it was done. Awful.

The slowest bank in LA. Lines are always long and parking can be hard. Hate having to visit here

Worst bank in the world. Line are long and all bankers don’t know what they are doing. Taking 30 min on one customer real definition of no knowledge in their heads

The location is what makes this place inconvenient. Line is usually very long here, but thankfully the tellers are friendly. Finding parking inside the lot takes a miracle, so you might be better off parking on Adams.

Slooooooooooooooooooooooow.
They’re on Baja time here.

Worst branch ever… been here twice and average wait time is about half an hour just for a simple withdrawal. I think I’ll stick to my branch in Pasadena… a way better experience.

Probably one of the most horrifying places I’ve ever been to! Never again

I don’t usually rate banks since i have never had a great experience or anything that’s out of the ordinary for me to rate or Unilocal.today i had to stop by wells fargo, and re-​established my account since I never use it and now that i have to i needed to get things established. I have to say i was very impressed by the way everyone is ready to greet you and ready to help. The person who helped me Daniel Unilocalez was very helpful very friendly. What caught my attention was when Daniel brought in his manager Jackie Tapia and a second contact person in-​case i had a problem and i cant reach him. I never had that at another bank so it made me feel comfortable. He was able to help me with my savings acct. and even with my life insurance. I needed to get checks and instead of just taking my money he offered me the best option and even waved my fee.
overall i had a great experience. i didn’t give them 5 stars because I want to make sure that when i return ill still have the same help or at least the same friendly atmosphere.

I only come here bc it’s the least far from me (Wells fargo banks are few and far between, especially in the hood). This is the worst Wells Fargo ever because:
1. The lines are ALWAYS 15+ people deep
2. The demographic matches the neighborhood
3. My shortest visit here, and I’m a regular, was 10min. Once. It’s never in-​and-​out.
But! There’s usually a nice manager person to open the door for you — he or she usually does that and also walks back and forth making sure patrons don’t get too impatient by calming them with a smile and something like «we’re getting people through as fast as possible».
Also, there’s always a Mexican fruit stand outside on the sidewalk :)

This bank is in the hood. I always hold my bag close to me when I come here. You’re probably asking yourself, «well why go there if you’re scared dummy?!» Well I come here to do my job’s banking. I only use the merchant teller so the line isn’t too bad for me BUT the standard line is always horrendous. The parking lot is an accident waiting to happen.
The afternoon that I went, the tellers were unable to withdraw cash on customer’s accounts but I’m not sure why and it didn’t affect my transaction.
Overall, this location tends to have a lot of people in it and vagrants outside of it. Not my branch of choice. The ATM’s on Figueroa seem safer.