Wells Fargo Bank

The location itself is terrible, they validate parking at the Bamboo Plaza but it is not worth it you can also park on the street but please keep in mind that there are certain hours you are not allowed to park on the street and trust me they have no problem giving you a $ 80.00 ticket.
If you plan on going to the bank and using this location, Go early in the morning or late at night.

Very very poor customer service went in this morning to get my bank statements and bank he went down for more than 12 years never once have I got charged a fee to have stuff printed off my account they tried to charge me five dollars per statement I left there and went to another branch ask them if there’s ever been a fee to get statements printed out of my account they said no Be careful going to this Chinatown branch there is fried and very bad customer service coming out of that branch this place should be shut down

I have to say one the best customer service I had in years from Wells Fargo. The minute you walk in you are greeted with a smile and hello. Nothing like great customer service. This Wells Fargo is located in the heart of China Town.
I love the fact the tellers are fast. The liens are fast for you to get in and out. If you are looking for branch that cares about their customers this Wells Fargo does. First class service from A to Z.

BEWARE OF THE HIDDEN FEES:
This review is not just for this branch but for Wells Fargo in general.
Be sure to read through the transactions that they can deduct from you because although they don’t explain them to you when you’re opening up an account, they will still charge you for things and service charges for all unauthorized debits.
When choosing a bank in my vast experience do not choose one of these banks that is marketed to the public, your best bet is to go to a credit union or a smaller bank that actually cares about their customers.
Closing out our business and personal accounts and take my business elsewhere. There’s not faster way to loose life long business then to cheat your customers out of their hard earned money. I’ll be closing all my kids accounts as well.
Trust I’ll be sure to tell everyone I know.
Shame on you WELLS FARGO.

Wow — FINALLY… a financial institution that GETS IT RIGHT!!!
You know something’s going right when a bank has been afforded not one but SEVERAL 5 star reviews. Allow me to add yet another one to the equation. With my additional 5 stars, this Wells Fargo will put the Milky Way to shame.
Arrived here just yesterday after leaving Cathay Bank on Broadway in Chinatown as well and/​or having their teller notice that my check was actually made out to Wells Fargo this go round’ as opposed to them. Lord have mercy…
Haha — leave it to me to simply notice the monetary amount as opposed to the actual bank!!!
Moving forward however this bank was just a jump, skip and a hop away located on Hill and bearing it’s diminutive size and hole in the wall location, it’s relatively easy to pass up.
Circled the block a few times and located parking affront the direct entry and despite putting 3 quarters into the meter, I was only afforded NINE (9) minutes of parking! WTF? Go figure, I’d arrived at 3:49pm and anti-​gridlock (no street parking) began at 4pm —-sharp.
I DESPISE parking in Los Angeles. Meters will continue to take quarters despite parking after a certain time frame no longer even being an option!!! Money hungry baz’terds!
Anyway, it’s Friday so I’ll bite my tongue… I rushed inside to see how much I could accomplish within this precious few minutes and aside of there being 4 people in line ahead of me (including one loud and irate customer) and 2 bank tellers I began to break out in a cold sweat; — — — — — -
—– ^ ^ you all know what the hell I’m talking about… The kind of sweat you get when you go directly into panic mode from being blatantly aware that you need to move your car because you’ve parked in a red zone and parking enforcement can be viewed inching closer and closer — from your rear view mirror. The direct equivalent would be driving around on «E» when there’s no gas station within your peripheral.
Anyway. These girls were ON IT!!! Clearly they’d had their coffee and/​or were ready to get the hell out of there because in less than 30 seconds I was at the window and upon presenting 2 forms of ID, the check was cashed and I was on my way back out spending NO MORE THAN 4 MINUTES IN THE BANK –TOTAL – !!!
This, ladies and gents– is customer service at it’s finest!!! Special shout out to Kathy A. Baby girl, you are the SH! T. Lol. For shizzle my nizzle!
* * * FYI: This bank validates parking for the lot just around the corner. I believe signage there alleges parking to be for «Bamboo Restaurant» or something.
I returned to my car with 2 minutes to spare just in time enough to warn another family about to add quarters to their meter.
#karma

The best wells Fargo Bank I highly recommend this location no long lines friendly staff if you got a busy schedule like me I recommend this place you’ll be in and out in no time wayyyy better than the one located in Lincoln heights on Daly St inside the smart and final I highly suggest you avoid that location the lines are so long it’s ridiculous plus the bank tellers are always making conversation I think it’s not fair for the rest of the people who are waiting in line.

I had such an amazing experience today. The staff is amazingly polite and helpful. Best branch in Downtown area. Also open till 4:00pm on a Saturday. Awesome!!! Thank you guys!!!

Very friendly staff welcomed me and my dog inside. It is a smaller branch with only three windows, but it is very clean and has a good atmosphere. There is also an ATM right outside of the doors. Validated parking for bank customers, just be sure to get your sticker.

Though I am not a customer I feel for people who are. Since I could not rate or find the HQ I picked the first one on the list. If you plan on taking an auto loan from WF DON’T!
We tried to buy a car from a friend who is moving to Fl. to take care of her parents. We agreed to buy her car but she had a lien on it so we went to WF to clear the lien and transfer the title… oops can’t do this here. You must send a cashiers check to the auto department somewhere in the cloud and two days after they get the check from the USPS they send a fax to the owner saying they will release the title in two more days.
Apparently the branch is just a fancy ATM as the branch manager was on hold for 15 min to find out that WF does not care for their customers. As we were not going to release the funds to our poor friend without a title, we love her but anything could happen in the four-​five days while the title is in limbo. The manager shared that this happens all the time and he has lost several customers over this but no one in upper management cares.
John G. Stumpf is obviously an idiot who cares more about his perks than his customers.

Very friendly and helpful staff. Parking sometimes a pain in the butt.

convenient location on my way home from work… but the hours are a bit off… i mean 4pm… i need you open a wee bit later

Let me begin by saying that i do not use or i am a member of Wells Fargo Bank… I use Chase…
This Bank is very outgoing and friendly to say the least. I walked into this Bank to deposit money to a friend that lives in Phx, Az and the Bank is really small, but the customer service by far is the best i have seen any bank offer.
I walked up to the teller and was greeted by Sherrie Wu, very humble and a charm to assist me in every way possible. She wanted to know why i do not bank with Wells Fargo, but that is just here being an employee and trying to get my business, regardless how much i have or hold in the bank.
If i were to become a member of this bank i would like to have Sherrie open my account of at all possible.
So if your in Chinatown and you need a Wells Fargo this place is real nice to stop in and deposit or withdrawal, they have a ATM machine just outside off Hill Street…
Tiny place, but does a whole lot!