Vons

There was a homeless man wearing a blanket around his torso and talking to himself in this store.
Just wanted to let you know that.
No, he wasn’t asked to leave. Just kept following people and begging for money.
Ah, Vons.

Average. Disclosure: I’m not a Vons fan. I find them to be overpriced with a limited selection.
This location is very close and has ample parking. It’s pretty dated inside (aren’t they all? Yes, but this one looks like it did back in the ‘70s, according to my mom). I was struggling between 2 or 3 stars (2.5 would’ve been accurate). But… and this is my rationale to round up: For what it is for me, a stop gap so I don’t need to drive further for a last minute item, it serves its purpose. When Albertsons was around the corner, I’d go there instead. Albertsons is gone, so one needs to deal with it. I know Vons and Albertsons merged but Vons is still Vons.
Pros:
Parking
Employees are friendly
Have expanded their organic produce
Over the counter meds decent selection
Have items for holidays (National ones, Jewish ones, Corporate ones)
Has 2 recycling machines and a recycling attendant in back of lot by freeway
Cons:
Always a line
No self-​checkout
A little cramped in terms of layout (trapped in the ‘70s remember)
Tad expensive for items
Just my take. 3 for average.

Jovy Y Lim
Review for Adelina mochado:
She was very helpful & very nice. That’s why I’m giving this review on behalf of her.

The one star is strictly due to the fact that they almost never have more than three checkout lanes open. I’m here right now and the lines to check out are ridiculously long and still only three lanes are open. I never understood why they dont properly staff the store.

For the last 3 years, I’ve loved having a grocery store across the street. So many of the store’s employees are just awesome. That is why I’m giving the store a 2 star rating. Those employees saved it from the 1 star I had decided to give initially. I am a Certified Service Dog Handler and Trainer. The process is long and arduous. Definitely not one to be taken lightly.
About a week ago I came in with my dog and showed the managers and employees the paperwork associated with the dog. I did this as a courtesy, not because it’s required. Every other day since, I’ve come in for a maximum of 15 minutes and taken the dog thru a few silent training exercises. I make sure to buy something every time to show my appreciation for the store having been so accommodating. Two days ago, during our 13^th trip to the store, my poor dog had a cart run over her paw and had a bit of an accident. A certain cashier yells thru the very crowded store «That’s why you can’t bring your dog in here!» This very inaccurate and hurtful scolding came as I was on my hands and knees cleaning the accident. See, I carry my own black dufflebag with all of her paperwork, leashes, vests, and a full on cleaning kit, including: paper towels, bleach wipes, Lysol spray, and an actual Clorox spray.
Tonight, I decided to make a quick run to the store and found myself checking out with the same cashier. I paid attention intensely because of my last experience. She was kind and courteous to the man in front of me, giving him his monopoly game pieces as he finished paying. When my turn came up, I stood there waiting for her to make eye contact, which never happened. She never greeted me. As I finished paying, she greets the man behind me with a smile. I stopped and asked her if I had done something to warrant not being greeted, to which she replied «Have a goodnight sir!» All this, and I didn’t even get my monopoly piece. I commented to another employee as I was walking out that this was unfortunate. I’ve been going to that store for over three years now. At around $ 275 a month, that’s a good amount of money. I drove all the way home to drop the dog off, and drove all the way back to return the juice. Something about giving money away to a business that treats people with service animals this way just doesn’t feel right.
Since this woman seems to have not been educated on what a service dog means, here you go:
*Service dogs are dogs that have been individually trained to perform a specific task for individuals who have disabilities.
* The disabilities can vary greatly, and so do the tasks that the service dogs perform. Service dogs can aid in navigation for people who are hearing– and visually impaired, assist an individual who is having a seizure, calm an individual who suffers from Post-​Traumatic Stress Disorder, and even dial 911 in the event of an emergency.
*Many disabled individuals depend on them every day to help them live their everyday lives.
A disability can take many forms, including bodily functions such as those of the neurological, respiratory, digestive, circulatory, and reproductive systems.
Here is a list of some disabilities that individuals may have that may be helped by having a service dog:
Mobility Issues (Including Paralysis)
Sensory Issues (Blindness, Hearing Loss, etc.)
Diabetes
Multiple Sclerosis (MS)
Cancer
Autism
Epilepsy
Bone and Skeletal (Such as Osteoporosis, Scoliosis, etc.)
Post-​Traumatic Stress Disorder
Beginning on March 15, 2011, only dogs are recognized as service animals under titles II and III of the ADA. Generally, title II and title III entities must permit service animals to accompany people with disabilities in all areas where members of the public are allowed to go.
Here are the two questions you’re allowed to ask legally:
1. Is the animal required because of a disability?
2. What work or task has the animal been trained to perform?
We’ll chalk this up to a teachable moment. I doubt I’ll ever return to this store but at least you now have the information.
Good luck with your business.
John Anthony

Absolutely the worst managed and run Vons in the country. No matter what time of day you visit — you are lucky if more than one register is open. The management absolutely blows. I am writing this review while waiting 15 minutes at the one open check stand to buy almond milk only. The line goes all the way down the grocery aisle. I hate this place. Every employee is very nice, but when i ask them about management– their voices go silent. These managers overwork and overwhelm their employees and they are never around. Love the employees here, but the mysterious ghost like managers need to be replaced asap by some that understand how a business should run and that its customers should be treated.

Everyone at the checkout is always super friendly and they go above and beyond. The products however are typically expired. Do they not check dates on their items? Pretty gross.

Please don’t purchase things from this specific store. This is strawberries I bought in store today. It has molds in them and I called the store to let them know about it and they seemed very casual about. Matt was who I spoke to and he said things like this can always happen. Disgusting.

Overpriced, dark, cold, overstocked, and often expired. And they won’t let me take expired beer home for free, which is totally lame since they can’t sell it and the only issue is it might be sour. You can get double the produce for the same price at the famers’ market.
Solid beer selection though.

Very friendly employees. Selection is fine. Much like safeway, a small ethnic food section and fresh baked bread selection if you are there early (stale bread selection if you are not The produce isn’t outstanding. There is usually plenty of parking.

Waited 12 minutes in line to buy 2 items. Please put Self Checkout ASAP. Ralphs is much easier and faster.

So you haven’t been abused yet today? Longing for it? Just go to the Vons deli counter and order a breakfast sandwich! She’ll make you feel like you’re a real pain in the butt for ordering something! This grocery store is perfect for masochistic or submissive personalities…

This review is for Von’s on National in Cheviot Hills:
Firstly, I will advise that you check the dates on EVERYTHING you buy at this location. I’ve purchased expired dairy, canned/​jarred food, deli, and ready made meals. Since this store is walking distance from my home I end up there several times a week. Now that I check the dates on every item the experience has improved. Our shopping frequency increased with the debacle of the Albertson’s to Haggen’s conversion. Just yesterday, I saw a moldy grapefruit. They consistently do not stock their goods and will fill the empty spaces with products they do have in stock. Last year I bought some deli prepackaged ham that was 44 days expired! I didn’t know until I was making lunches the next morning after buying the ham and put my hand in a slimy bag of deli meat! (Photo proof attached).
Butcher department: always seem to be on a perpetual break at noon on the weekend.
I will say I have some favorite staff whom I’ve known for years and I find professional and pleasant. Others including some of the baggers and the supervisors at times make me want to have an episode and blurt out obscenities. Here is an instance, I was buying a book of stamps and the supervisor told me to order them online. Um, I needed them instantly hence buying them at the register. Same supervisor told my husband he needs to calls ahead if he wanted a steak cut. The head supervisor sure walks briskly around saying Hello several times during a shopping visit clearly walking by the rotten food in his store.
I also tend to feel uncomfortable when an employee walks by when I’m checking out and comments on my purchase, «Having a big party? (Booze)» or «What are you making?» (Something you’ve never heard of?”) Unless we are on first name basis be quiet and keep it moving.
Lastly, some random Pros: great booze selection and no date checking needed (what a relief!)
The bakery is pretty good for birthday cakes, etc.
The most important take away is checking the dates to keep you safe!

Almost every time I’m there, they either ring an item wrong, or just overcharge me. I have to check the receipt after every purchase, it’s that bad.
Items have wrong tickets such as miscalculated price per pound.
The other day a deli guy put a wrong ticket on my salad, charging me for something more expensive.
I hope I won’t have to shop there again in a very long time.

The absolute best store to shop at in the planet. So many bomb specials, friendly people work here, and it’s saved me hundreds of dollars, plus i can eat somewhat healthy. I love this place so much, I might just get VONS tattooed on myself…

This Vons is just okay because after going to the vons in Koreatown I’m realizing that this Vons is kind of a smaller one. They don’t carry as much product as other V. You probably won’t be able to notice but since I go to so many different grocery stores to get so many different things I realize that the cooking supplies Aisle is a lot smaller and the canned goods section is also a lot smaller so I’m thinking as a whole most of these Isles aren’t as well stocked as other places with as many product choices. I do love coming here for the hot salsa that I buy near the deli section. It’s also close to my house.

16+ people in line… 1 checker … Not the first time … Enough said… Until Unilocal wants to post my review as a tip because «it’s too short.» I live nearby so I stop in for groceries now & then. But the check out line here is consistently LONG. NEED MORE CHECKERS PLEASE!

Good location in Cheviot Hills in Cheviot Hills Shopping Center. I have not had the best experience in this store. Seems a little cramped inside with all it’s displays and a little dark for me in wine and liquor dept.
I have been here a couple of times and just walked back out because only 2 registers open with 5 – 6 customers in line sighing while waiting, not very positive. Looks clean and well stocked.

Horrible.
I got into the express lane at about 1:55 in the afternoon with four items. In the next five minutes, the checker completed ONE transaction. Since the line wasn’t moving, I got into another (non-​express) line. This line wasn’t moving either. Maybe their system was down because the checker would scan the same item over and over, stop, and then try again. After another five minutes of waiting, I simply left my cart and walked out of the store. Bad etiquette on my part, and I have NEVER done that before, but this was just so frustrating.
And, for the record, two customers who were in the express line got in line behind me at the non-​moving regular line.
The MOST DISTURBING part of this episode is that no one working at the store seemed to be the least be concerned, or even noticed that no one was getting checked out. NO ONE. Well, maybe I’m exaggerating… In ten minutes of standing in line, I saw two customers get checked out, one in the express lane, one in the regular line.
Is this normal for this store? Given the way the staff was behaving, I guess it is.
Never going back there again. EVER.
Attention Vons shoppers! Bring your reusable grocery bags and tons of patience!

I’m a fan of this Vons. We do all of our weekly grocery shopping at this Vons, and I always leave with a smile on my face. The men and women who work there are very, very friendly and always offer to help me to my car. Having a Vons card is a MUST because the discounts are superb! The store’s hours are very convenient, too. The store is very clean and tidy and always has everything I need!