Vivid Ink & Toner

Absolutely stay away from this company. When you answer the phone and hear, «This is so-​and-​so with Vivid Ink and Toner…» hang up immediately and save yourself lost time and money, not to mention the prospect of receiving a horrible product.
If you have already been scammed by them, please be mindful when they call you back again and again and they state, «Remember when you agreed to purchase more boxes of ink, well we have been holding them back for you and we will be shipping them soon.» Tell them you don’t remember agreeing to purchase more boxes of ink because you never actually agreed to purchase more boxes of ink. They are lying to you! Don’t let them scare you or pressure you… just hang up, confident you never actually agreed to purchase more ink!
If their boxes of ink arrive, do not sign for them, and if they say you received them, tell them to go f… fly a kite, and hang up again. Repeat until calls stop.

These guys just called my business. They asked for the person in charge of toner and ink purchases. I said it was me. These cold call sales people are getting really good, because they didn’t ask for the owner or manager, and said «this is not a sales call.» The lady was personable and seemed genuine (I’m sure she is outside of work) so I listened and let my guard down. She offered a free trial, at which point I could cancel at any time. She asked me if she sent these items would there be a good chance at getting my business? I replied «it can’t hurt.» As I was talking I looked up their website, and it looked legit. I made sure it was a FREE trial, and told them we have one printer and rarely use it. We actually go through Toner’s once a week, so I was interested. I gave my address, even though I didn’t feel right about it. The lady then said she would transfer me to her Manager, at which point I said «it’s ok,» but she came on anyways. She asked for my printer info, which I gave. Then, as I was waiting to confirm what Toner they were getting me, I tried looking up reviews on this company but couldn’t find any under keyword search «
Unilocal,» but after playing around with the names I FINALLY found the reviews here and when I saw the low stars I immediately said, «Actually, I don’t want anything to be shipped, I was really just being nice.» The so-​called manager hung up. Now, after reading these reviews… I hope I don’t get sent a package with an invoice because we get 25 a day and sign for all of them. Someone needs to create either a SPAM-​filter on a phone, or Caller ID w/​Yelp reviews. Good luck to anyone who has to deal with these guys.

Absolute scam. They called my business to offer ink. I have had interactions with toner scams before and quickly ended the conversation.

DO NOT DO BUSINESS with them!!! How many times and how many ways do you say I will not take any more product before they get it? My mistake was agreeing to their «trial» of the ink.

OMG. All I can say is «ditto» to most reviews already posted. What’s more, the «special» prices quoted are a touch higher than regular stores like Staples or Target. They also played the «I’m new, let me get my manager» game on me. Good lord.
Run screaming away, my friends. Better yet, tell them «My mommy doesn’t let me change the ink» and see what they do with that :)

this company is the worst ever. they claim that i agreed to a package of 12 toners and that it was part of some kind of promotion and that they are needing to send out the rest to me with an invoice total of over $ 2k. i never have had a company try and scam this absurdly in all of my years of employment.

This place called our Firm today. They got the wrong person today. I worked in the toner industry for a couple of years and know who is legit and who’s not. Let’s just say in the end, the guy who claimed to be the companies manager got so upset with me calling him on his bogus toner company, he told me he was done with me and hung up!
Hysterical! This stupid scammer finally swallowed a little of his own poison.

This place is a total scam. DO NOT FALL FOR THEIR SPIEL. We were interested in their initial promotion. Recieved it, weren’t too impressed with the product and decided to stay with our current ink and toner providers. We then got a bill for $ 700 + for product we never recieved. We have been harrssed daily ever since. They are rude and are trying to scam money out of people for a product they never sent out.

This business is terrible! When the intial call came in I was interested in ONE CATRIDGE TO TRY OUT! I now have 5 that I will not use in 10 year. I did not sign up for mulitiply delievers and have NO idea how this happened. The free trail was NOT free. BEWARE OF THIS SCAM!!!

they ignore the do not call list and when I asked to be taken off the list the woman was rude to me

I got 2 calls within an hour trying to sell me ink, the first guy was fine, the second after I told him that someone had just called me and that I didn’t need the services his response was «Fine whatever» click. Really unprofessional sales, I can only assume the rest of the company is the same. BTW the number they called me on was 630−981−5941 When I tried to call it back it said the number was un allocated, whatever that means. Regardless it sucks when a company calls you from a number that can’t be called back. The only reason I see that they would do something like that is because they like harassing business owners.

It is too bad I am checking these guys out AFTER having purchased ink from them. My story is basically the same as everyone else. Bought in to their trial offer, received more ink than I will probably use in a year, paid the $ 250.00. A few weeks later they call and are ready to send the same amount. I decline, they call again, and again… and again. I have tried being nice and now I am done being nice. Hopefully you are reading this BEFORE purchasing into their scam… DON“T DO IT!!!

I got a call when busy, «I got a great deal for you» Buy 2 get 1 free Said yes sounds good.
When I received price seemed high. Went to their site and saw they charged me MORE than the advertised price. Called in sales person said «YES but you got one for free» I told him you charged me more THEN give me one for free!
Said let me check and I will get back to you… Well never got a call back.
WOW What a scam…
Look around… after this I searched and first company I found was almost ¹⁄₃ the price!

I think they may have changed their name to Vivid Ink and Office Supplies. Watch out. Same gig. Better Business Bureau gives them an F.

no!!!
stay away, do not order anything from this company.

Thank you Unilocalers! **0 STARS** Got a call from these guys and thought it was merely annoying until I read the reviews. Prices quoted were more than I pay from Amazon but of course, they say, their ink is so much better than the manufacturer they get twice as many copies. Even when I told them I only need one cartridge a year they kept pushing which shows they aren’t in it for the sale of one $ 79 cartridge! When I said no, pushed to the «manager» for boiler room sales approach. Had to finally hang up– could not get him off the phone. Why push so hard to send something «Free»?! Because it is a scam and thanks to Unilocal,that was confirmed. THANK YOU, UnilocalERS!

Never have I had a company HARASS my place of business as often as this company. They literally call 5 to 6 times a day from different phone numbers (anonymous, NY, etc) and continue to try and get you to do a «free» trial with their toners when in fact you are being sent an open invoice with the toner. The callers are rude to my staff and even when you call to remove them off their calling list, you still get calls! Totally annoying. And after reading the rest of the reviews it only confirms this is a PITA company to deal with. When you call there are two options: Customer Service or COLLECTIONS. Who actually calls their accounting department COLLECTIONS? STAY AWAY FROM THIS COMPANY! Do not give them anyone ones name, just hang up and save yourself the trouble. The rest of the reviews here are spot on regarding their methods of business.

I rarely write reviews, and I’ve never written a negative review; but I am so disappointed and do not want anyone else to get such poor quality ink cartridges. DO NOT GET INK FROM THIS PLACE. HORRIBLE HORRIBLE HORRIBLE!
I just wasted $ 80 for ink cartridges I can’t even use. I opened 3 «new» cartridges, and all 3 are damaged.

This is a scam caller. I have worked in multiple offices where ink and toner scams have been attempted.
They ask for the person who is in charge or has «the final say» on orders, then asks for your model of printer and asks to confirm your address — then 2 weeks later you get an invoice for $ 600 stating they spoke with «office manager» yet can’t remember their names or what date/​time they called.
This company tried to do that exact thing and they all cover their phone numbers to make it look like it’s from LA, NYC, Pittsburgh, many different major cities when they’re not even in those states. They have rude, pushy «salespeople» that are condescending and make the phone answerer feel like they don’t know how to do their own job when in fact, they are just gathering as much intel on your company as possible for them to send you a legitimate looking invoice.
P.S — NEVER sign for packages your office was not expecting that is not addressed to someone in particular because what this company did was send a packaged that required signature and used THAT tracking number to argue that we did in fact receive product, and here’s the tracking number… to make it look like your office did actually sign for something until you look up the shipping details and notice it’s less than a 5 oz. envelope. Nice try but we will not be paying any of your bogus invoices.

I got a random call and was offered a decent deal to try their ink. It’s more ink than I usually use, but since he said it is warrantied for 2 years and it will last longer than my HP ink, I decided to give it a try. Got ink. It’s just ink. Paid invoice. 2 weeks later I get another call telling me that the rest of my order will be shipped out and what the cost will be… Um, I didn’t order any more. He said when I agreed to try their ink, I agreed to purchase 12 ink cartridges, but he could knock it down to 6. BS. I never agreed to any future purchases. There is no fine print on the invoice stating I’m obligated to purchase more. High pressure sales. Not professional. Stick with HP!