USPS

I called to find out if my package was there. A supposed slip was left on my door but I never found it. I called and called no one picked up. After 5 – 10 minutes of calling, someone picked up the phone and left it hung without saying anything directly into the phone but I could hear the workers talking leisurely amongst themselves. I hung up and called again and same thing. I was totally baffled that a business would do this. How unprofessional. I hope to never miss a package again so I don’t ever have to deal with this site.

For many people, time is precious. It’s especially precious when you have something important to do and people seem to purposefully waste your time.
I needed to pick up a package after they failed to deliver it. Unfortunately for me, I found out about an hour and a half before they close. It’s a good thing I always check on the status of my packages online. But my main issue with this post office was the service. As soon as I went in, I asked for the package and I was told to go by a blue door and ring the door bell. I did so. I rang once. After 3 minutes of waiting, I rang again for like a full 5 seconds. Still nothing. After almost an additional 5 minutes, I rang until I heard footsteps, which was about 10 seconds. Finally, someone came to the door just to tell me to go to the offices located on Vermont. The worker didn’t even bother to check my tracking number.
Maybe they were having a hard day because today is a Friday and Monday is closed for the holidays. It’s a bit understandable but, customer service should always come first. At least acknowledge me. Treat a person like a human being.
UPDATE: I went to the Vermont offices and the package wasn’t there. It was in another place. Thank you for wasting my time, gas, and money because you didn’t bother to check my tracking number Rimpau Station Post Office.

They used to be open 8 – 6. Then 8:30 — 5:30. Now 9 – 5:30.
I know post offices are going out of business, and this one reminds you why. They are slow, unfriendly and curt. I don’t even live close and there’s another post office closer by so I don’t know why they alway bring my packages here. I also found out last year that they often don’t even bring the package with them and just leave the notice in the box. I happened to walk out just as the mailman was walking away and gave them the notice and was told I had to go to the post office for pick up.
USPS is inconvenient and will probably become obsolete if it isn’t already…

Seriously terrible. Dysfunctional. There’s a line out the door every time. WTF! Just hire a couple more people! There’s peak hours every day when there’s only one or two people working. Terrible business. I only come here when I’m forced to pick up a package. I use UPS whenever I can as they know customer service.

Says they open at 8:30… And im standing here in line waiting for them to open at 9:00. But once I got in, the service was excellent.

This post office is a joke! The window hours are 8:30am to 5:30pm. The lobby hours are 6am to 6pm. The package pick up window is located in the lobby and it has no closing time listed. I received a notice that I had a package at my PO Box. I hit the buzzer to the pick up window many times and waited for more than 20 minutes! Nobody aknowledged the bizzer! Seriously? I could hear people talk and pass the window. I am waiting for a Time Sensitive package! With a 7:30am To 5:20pm OR 7:30am To 8pm Work Schedule I don’t have the time to come except Saturday. It’s Monday! Thanks to this unprofessional office I have to wait all week for get my package.

My work had a large amount of expensive shirts being mailed to us through Fedex. Somehow, they ended up at this post office. We tried to pick up the large package, but were told that if a fedex package arrived at that location, it would automatically receive a different tracking number, and they couldn’t help us find our package without it. We called fedex to find out, and they told us that because it was shipped Ground, there would be no new tracking #.
After a horrible time trying to track it down, the post office finally admitted that when the package arrived, all of the employees ripped it open and STOLE all of the shirts.
Isn’t opening someone else’s mail a federal offense? So here we have federal employees committing a federal offense. Hmmmm.

This is the best post office I’ve been to. Kim and everyone else working there was so nice. They helped me pick the best option for shipping and didn’t try to rip me off. They have gained a life long customer.

I am so tired of the incompetents! I have gone a full week without my mail being delivered! I am so tired of waiting for payments in the mail so I can pay my bills only to have the delivery person not even show up! I’m fed up with putting out my outgoing mail only to have it left behind for a WEEK people! So now my bills get paid late because the post took forever to deliver my mail (pay check) and then refuses to pick the mail up! I am sick and tired of having deliveries supposedly made and no delivery label left! I have to hit track a package to find that they supposedly showed up to deliver my package with no tag for me to even sign or contact the post office to schedule another delivery! I am sick and tired of the incompetents! I’m sick and tired of important documents being delivered to the wrong address! I am sick and tired of receiving other people’s mail to my address! Why am I delivering other people’s mail to them? this is not my job! I’m so sick and tired! I wish my paychecks were sent by FedEx or UPS! I’m so screwed being held bandit to the understaffed an incompetent post office that I cannot rely on. the staff is friendly but this does me no good when I need to pay MY bills. I would rather have Oscar the Grouch that at least got me my mail than have the most friendly postal worker that’s not worth a damn! Have some pride and integrity in your work people! I mean Damn! It’s not like you all are drooling on yourselves! Let’s use the half of your brain that I know you’ll have in there somewhere! SMH!

If i could 0 stars for this crappy business. the supervisor, tall huge unfriendly guy, doesn’t help at all. Many people complain about them. The customer service is very bad, inpatient, unfriendly and super rude!

The location on the map is wrong. It’s on the other side of Washington in the Washington Square Discount Mall next to the market. They are relatively efficient.

No wonder USPS is closing outlets and shutting down some centers. Very crappy service and this place doesn’t take PPT applications where as the website says something else. Poor communication and poor handling of customers.

I have had good service in the office, but the mail delivery service has issues…
Over the course of the last three years, I have had to ask the carrier numerous times and complain to supervisors about the carriers failing to close the security door to what is supposed to be security building. When I called yesterday, the supervisor said, «there must be something wrong with the door», trying to excuse the laziness of the carrier. As I had just closed the door after the carrier left, I assured her that there wasn’t any issue but the carrier and then she said she’d deal with the carrier.
Mighty cavalier attitude when we all know that they will reject any claims regarding a break-​in because their employee failed to close the door…

Best post office ever.
I go out of my way to use this location. The staff is always friendly and knowledgable and they handle things very efficiently.

As I’ve told the employees that work here, I will actually go out of my way, passing a closer Post Office, in order to come to this location. I’m a semi-​regular, but I dont know all of the employees by name. They are very friendly, and it’s not that I’m big on small talk, or need them to ask about my day (which they do, very pleasantly), it’s that they do their jobs well and very efficiently. What I’m saying is that those other things are bonus for me.
Other plusses: Theres an amazing dollar store and a grocer in the same strip mall and «popular corporate coffee chain» Is a few blocks away.

My mail carrier doesn’t leave any notes saying that they tried delivering my package. This has been happening for the past year and I’ve been so proactive about retrieving my package! I finally had to get one package that they lost and it was in a dangerous area inside a dirty strip mall. I felt very unsafe being a girl on my own at the time.
Every time I get a package I have to track it down because the mail lady doesn’t leave notes or packages at my door even after I call complain and request a re-​deliver. I had to put in an investigation for this place because often times I’ll have packages that say «delivered» when I have
1. No note
2. No package
3. No communication
I’d like to add that I’m in a gated community and all the packages go to the office. This means there is absolutely no excuse for not being able to deliver it since the mail always comes during the office hours. Always. I do my own research I know it’s a matter of laziness and not caring to deliver packages. It’s incredibly lazy at this point.
Try another form of delivery USPS used to be good but not anymore.

You needs your mail delivered? You needs a money order to ship? You needs to get some stuff to family members? You needs good service at a US Postal Service?
Come here. Best post office in all of Los Angeles.
Short Lines, attentive and patient staff, and they don’t mess with your packages here like other places do.

Best Post Office EVER. Kim is an angel. I needed to mail my wedding invitations. After spending $ 400 on beautiful Calligraphy I wanted to ensure that the envelopes wouldn’t be carelessly handled by just any post office and end up having a barcode printed over the calligraphy and a snag in the envelope.
From what I hear, it’s near impossible to find a post office that hand cancels out the postage without running it through a machine, resulting in the postage being double cancelled. Even if you do get a post office to hand cancel, they’ll still run your beautiful envelopes through their machines, often tearing the envelopes and marking them up, taking away the beauty that you pay for with a wedding invitation envelope. This pretty much defeats the purpose of hand canceling.
I did a TON of research and found this post office that everyone was raving about. I drove 45 minutes from my home specifically to go to this post office to mail my invitations.
Kim was working the counter and she genuinely cared about my envelopes as much as I did. After asking to have them hand cancelled she explained that the USPS has a new policy to charge $ 1.30 per envelope that is hand cancelled and not ran through a machine. She then leaned closer and told me to meet her by the side door, where she gave me the stamp to hand cancel my own envelopes to avoid paying $ 75 in fees for hand canceling. She showed me exactly how to do it.
I honestly did not know NICE government agency workers existed. They do! They work HERE!!! So worth the 45 minute drive. Sketchy location. But 100% worth the creepy crawly feeling to know my envelopes will arrive as beautifully as I could wish and imagine.

Even tought this neighborhood anit good this post office is on top of their game
To compre to other POst offices
people here friendly and ive never seen big lane out there
even if i did, the lane was going so fast… BOOM … this is the best POst office i’ve ever been at

This has always been my neighborhood post office. Though the interior seems like it’s been unchanged since the 70’s and in need of some newer technology that other post offices, I still feel at home when I come to this location.
The line here can be long from time to time, but usually also goes by pretty fast. There are plenty of PO Boxes if needed, and the customer service is pretty good.
Only complaint I have is that the Blue Boxes outside have been removed so when wanting to mail out some post after hours sucks and you have to find a mail box out somewhere in the neighborhood.