USA Detail Center – Waterless Car Wash

Great service, they won’t rip you off. They did an awesome job cleaning up my car, not a half ass’d kinda job. Best bang for you buck spot.

I have never posted a review, but after my unfortunate experience here, I think others should realize what they’re getting into. I brought my Subaru Forester in for an interior detail/​shampoo, and for the most part the attendants did a good job on the upholstery. However, whatever solvent was used on the interior center console *PERMANENTLY STAINED* it.
I brought it back the next day to show the owner, and he told me that I couldn’t prove that they were responsible and he offered me a wax job instead. Even when I showed him before and after pictures, he would not even offer me a partial refund. I told him repeatedly that a wax job did not address the permanent damage done, nor would it help me cover the cost to fix it. He would not listen, constantly interrupted, and only told me that what he was offering was way better than what I was asking for.
No, you permanently damaged my car interior and didn’t refund me a single dollar, even with proof. Will not return and do not recommend.

Let me just start off by saying you don’t need to pay $ 100 to get a complete detailing here, which is their Unilocal special. You can just go to a regular car wash and probably get a better inside and outside job for $ 20.00 or less. I called and made an appointment with Raffi and sure he’s nice enough. I had to push my appointment one hour because of work and it wasn’t a problem. So I show up and there is only one person there and he tells me a complete detailing is $ 250.00, that it will take him 3 hours to clean the car and that I need special clay, etc… I show him the coupon and told him I spoke to Raffi. Mind you, I had just taken everything out of the car and and the seat covers off to practically untouched seats. So cut to 15 minutes later waiting for Raffi to get back to us. Raffi says, «oh I didn’t realize you have an SUV,» even though I told him I did over the phone and asks me to pay $ 20 more. Once we square everything away, the guy says okay it will be ready an 1.5 hours. How do you go from 3 hours to one and half hours? So, with hesitation I say okay. I get a call exactly one hour later. Let’s just say his job was much less than thorough. I mean he only did spots on the seats, which didn’t even come out and didn’t bother giving them a full wash. He barely cleaned inside the car and there were visible spots he missed. The Inside of the car doors weren’t clean either. It was obvious he didn’t care and didn’t want to do it. Then, when I called him out he said okay come back tomorrow. Why would I come back tomorrow!!! I’m here now. Anyways, in short, DON’T GO HERE AND SAVE YOUR SELF SOME MONEY.

The best car wash on the eastside. When I first came here 6 months ago my car looked dirty beyond reproach but these guys made it look and smell fresh as if it just came out the lot. I’ve been coming here ever since and it’s always consistent. Even the basic packages are very well worth the price — These guys really put their effort into making your car shine. HIGHLY recommended!

I can’t express enough how disappointed I am with my experience here. It was just one thing after another. First I made an appointment several days in advance for a mini-​detail at 1pm. I arrived at 1, said I have an appt, and he said he can’t do it as he still has this other car with a full detail. I said again yes, but I made an appt. He shrugged his shoulders, and just walked away without saying a word. I waited, then walked over and asked what could be done. He said he had to call his boss. After waiting longer the boss came. Thankfully he said he would do it, which shouldn’t have been a question in the first place.
Then, the pressured up selling began. Granted, I will admit, my car was dirty, pretty dirty. He pushed soooooo hard for an extra shampoo. How much? Oh, I’ll give you a good deal. Only $ 70! No, I politely declined, just the mini-​detail. Then he pushed more. But you need the shampoo. I’ll give you a sample. No, I can’t afford that right now. More pushing. Let me show you, let me show you. Fine, I say, just to get him to stop, but I said to him, I’m telling you I’m not gonna do it. He proceeds to shampoo a section right on the top of the driver’s seat. Yes, it looked better I said. But I’m not doing it. I don’t have the money. That’s why I’m selling the car in the first place. I should not have said that cause the pressure got even stronger. He says I should shampoo and polish the outside you’ll get so much more for the car. It will be worth it. Yet again, I say I don’t have the money to pay for that now. Sigh. He finally subsides. I’m told to come back anytime between 3 – 4.
Then… I come back at 4, the tail end of when he said to come back. The boss was gone and only the original employee was there. My mats were still drying and not in the car. He goes to put them in, and I notice the driver’s seat looks so lopsided. All of the seat fabric matched before. Yes there were a few spots, but because all the fabric was darker it looked like it wasn’t as bad as it was. But then, the «sample» he pushed on me stood out like a sore thumb and it then looked like there was either a huge stain or you could tell how dirty everything was. I pointed it out to the employee and told him what the boss had done and asked if there’s anything he could do. He said well, I can give you a deal. Come back tomorrow and I’ll shampoo all of it… for $ 60. I had to go through the same thing again. No I can’t afford it… but you need it now… but I can’t afford it. I was so frustrated!!!
Then on top off all of this, the car wasn’t even mini-​detailed well. There were still leaves and gunk in the front windshield and leaves on the side of the under carriage. The a/​c knobs inside weren’t even dusted (see pictures). Plus when I sat down, the seat was still wet where he had shown me the «sample». Yes, it was cleaner than when I dropped it off, but I do not feel like I got what I paid for.
Stay away from this place.

Raffi did an excellent job detailing my car!!! I brought the car to him an absolute mess — food crumbs everywhere, and JUNK all over the inside. The outside was pretty pathetic too. He handwashed everything, waxed and then texted me to come get it. VERY PLEASED!!! I will come here fromnow on. THANK YOU RAFFI!

They did an okay job, but wasn’t great. The job they did was not worth the price I’m paying for.

Went here after seeing the positive reviews. The owner Raffi was super helpful and even helped wash my car himself with an employee. I went for the waterless car wash which is all I get since a) better for the environment and b) doesn’t leave swirl marks on the paint when done correctly. Another plus is that since these guys only do handwash, you’ll meet other OCD car owners while waiting, who care equally about how their paint is taken care of. Kudos guys!

Did a great job on my car. Very good quality work. I had some stuff stock to my paint. They had to do two clay and wax. Very trusting and friendly. Hope to keep up the high quality work guys. Will be coming back again

Best car wash in Los Angeles. Best service and highly detailed work. The most fair and honest place in east la and most likely all of Los Angeles! I’ve tried to go other places that were closer to me but I now only go here. It’s quick and the attention to detail is superior. No need to worry about things getting stolen or scratches on your car. Best hand wash and car detailing !! My friends and I park our car here while we go to trader joes for groceries. Ready by the time your back and you don’t have to worry about a thing. Would give more stars if possible! A+++ customer service and quality!
Thank you thank you !!!

Hmmm. I’m not sure I didn’t just pay 100 $ for a glorified car wash – that wasn’t even washed. I have a 2005 Honda that I was going to sale and needed it to look good, I’ve had my car detailed before (less than a year ago at another place) and it looked like new. I wanted interior shampooed for sure, didn’t care about the real shinny stuff that goes on the exterior but I did assume a wash would be done. I called to make 2 appts one for the Honda one for my Lexus, he said he would do them one after another. When I went to pick up the Honda: exterior looked dirty, no signs wash, I used my finger to rub out spots that came off, so I know nothing touched it!
Looked inside, still lipstick and spilled coffee marks, I used water to rub on them and they started to come off, he said he would «re-​shampoo» as if he did once. I may look like a dumb blonde hipster in Los Feliz but living here does not an idiot make. The Windows had oily smears, not sure what that’s about, oily circular marks so when you’re driving it reflects and you can’t see clearly?!?
Lastly, he told me the Lexus needed to be done tmrw b/​c he forgot he had another app, I called at 9am and he said he was free all day, now a Range Rover rolls up and you’re kicking my car out. Kinda BS. Not satisfied with the lack of effort. I get it, quick hundo but at least vacuum the nooks and crannies and thoroughly shampoo if that’s what you’re selling!
Just got the Lexus back, it looks no different than taking to a 15 $ car wash and it cost me 50 $ the trunk had leaves and debris in it-​the side area in the doors still had trash and crap. Total disappointment. Boooooooo

I’d never had my 2011 Honda detailed before, and believe me it needed it! I will never go anywhere else, if this is what a detail is! My car looks so brand new a friend asked me if I traded mine in. worth every penny!

— it looks like a pop up stand in the gas station parking lot
— look for the tent
— a bottle of sauce had spilled in my trunk and they shampooed it out in 10 – 15 min. $ 40.

I am circling back and updating my review — The owner, Rafi, saw my review, called me and offered to fix the bad service. I wasn’t sure I even wanted to go back because I paid for a service and it wasn’t (even close to) delivered and I didn’t think I wanted to do business with a company that doesn’t do what they say they are going to do… BUT, Rafi persevered (2 calls and a text), so I gave him a chance to correct the situation.
I scheduled a time to return and for him to wax my car (which he was supposed to do in the first place). Again, he wasn’t there at the agreed upon time, but Jose was and had been alerted to my arrival. Jose was great! He agreed my car did not look detailed and proceeded to hand wax and detail the outside of my car and did a very nice job.
I decided on 3 stars because the company didn’t deliver by any means — I basically got a car wash for $ 140 — but I do appreciate an owner who takes responsibility and tries to make it right… and Jose was great. Still not sure I would go back, but appreciated the follow up and follow through.

This car wash is truly amazing!!! I have been bringing my cars here for almost a year now and have never had a bad experience!!! The attention to detail at this place is far beyond my expectations. The prices are reasonable and match the quality of the work. I also have a vinyl wrapped truck that needs special attention and I only trust them to wash it. I highly recommended this place!!! But be prepared to wait or leave your car as this attention to detail takes time.

Omg I can’t believe how good my car looks now!
I literally had so much gunk/​dog hair/​coffee spills/​smokers debris and basically 7 years of never cleaning the interior of my Saturn VUE, along with about 7 years worth of exterior scrapes and blemishes.
My only regret is that I did not take any photos for «before and after», because it totally looks like It did the day I bought the car !! Raffi and his team (he told me it took 3 of his guys doing my interior, it was THAT bad) did an AMAZING job! Raffi even did extra work to clean out the engine area, which I had not even requested, at no extra charge! I would recommend him to anyone, and it honestly was from his many other great Unilocal reviews that I found him in the first place!

Raffi was quick to respond and came to my residence to work within 1 day. I had the full interior exterior detail and he finished it in exactly 3 hours. It cost 250 but it was the ABSOLUTE best price I could find and I looked many places. He even buffed out many scratches and paint imperfections which any other place would charge an absurd amount for. He was nothing but professional and kind and did truly incredible work. I cannot recommend anyone more highly. Thank you!

I called this place to ask about pricing. I was told just to come and I would get a «good deal.» He would not give me any pricing over the phone. When I arrived I was told that to detail my Mini Cooper would be $ 250. That price was printed on the menu wall — no «good deal.» I said I did not want to pay $ 250 to detail my mini cooper. I choose the «mini detail» also printed on their pricing wall at a cost of $ 99. The preprinted wall stated that a «hand wax» was included in the «mini detail.» The man told me it was not and said I should get the $ 250 detail if I wanted it waxed. Not only was I NOT given a «deal,» they even refused to give me their standard pricing printed on their wall??? I am CERTAIN these other reviews are were paid for. If you want to spend $ 250 to get your small car washed, then I guess I would recommend this place.

Great guys. Came here for the waterless wash but it was not available when I arrived. So I got a detail instead. Did a quick water wash and waxed my car. Had 2 guys work on it so it was quick. The owner dropped by later and had a good chat. They gave me a good price and did some extra on the plastic on the car body and a scratch i had.
Again cool guys and business. Only reason 4 stars was because the waterless was not available and I came here for that. Also there were some smudges still on my trunk, front and window areas. But will definitely come back for sure (for the waterless) and will update my review.

Angel said that after the detail my car would look like it did the day I drove it off the lot. He was wrong. It looks BETTER. Thanks, Angel! I’ll definitely be returning and referring my friends.