Universal Studios Kennel

In years past I have been able to leave my dogs here with no real issue. Last year, on Christmas Day we spent the day at Universal and were able to leave my dog in the kennel, I didn’t even need to wait in line as they saw me coming and called someone to open the gate immediately.
Today was a whole different story. I brought my dog in because I assumed that there would be kennels available as there had been in the past. But when I got to guest services they told me that due to renovations, the kennels were closed. This threw a wrench in my whole day as I had to scramble and figure out what to do with my dog. It was a huge inconvenience, I was so upset. We had already paid for parking too. I was just really upset and disappointed. They need to get this information circulated so that pet owners know that the kennels are not available anymore.

The kennel is closed. There are no dog services available here and they are very rude and discourteous at the at the ticket booth. The parking attendants told us there was a kennel and the ticket booth told us there wasn’t and that there was nothing they could do for us. This was all while my dog was in my arm. Seriously so rude.

My experience at the Universal Studios Kennel was pretty bad. I regret not leaving my dog with a friend back home. This is how my day went we go to Universal and go straight to the Guest Services/​Will Call windows. We wait in line just to ask for the Kennel services and they make us wait for 10 minutes to open the door. They don’t ask for any paperwork or anything. When I get inside the tiles are really dirty the place is just depressing looking. No one cleans the cages when dogs leave either so there’s dog waste everywhere. Supposedly they clean the cages once every night. Then I try to give my dog food but they said there’s no food allowed which seemed really strange to me. I feel terrible already leaving my dog there so I tried to check back with him every 2 – 3 hours. So again we wait in the guest services line for 10 minutes and wait another 10 to open the door. I tried to give my dog one treat just to lure him out of the cage because he was scared and the lady yelled at me about the food policy. I asked her where I should feed my dog then. She pointed me in the direction of the parking lot where there was a small space of rock for dogs to use the bathroom. There were cigarettes everywhere. No one has sweeped that area it seems like ever. So I took him to a nicer part of the parking lot and fed him. Then we had to wait in line again just to put him back in the kennel. Very very inconvenient. I felt so bad my mom and I took him out early and just waited outside for the rest of the party to come out of the park. I would never ever bring my dog back here again. I do not recommend this to anyone either. I don’t care if it’s free the 20 $ at Disneyland Kennel was at least worth it. Leave your dog with a friend or family member and stay away from this place.

This place didn’t look like what I imagined it would be. It really looked gross and the tiles on the floor looked really dirty. I felt so bad leaving my dog in here. I left her water from their provided bowls and she didn’t even drink the water. I would not ever take my dog here again, even though it was free.

The kennels were pretty big so I was able to put leave my doggie in her own stroller. They accomodated my request since my baby is already 18 and I don’t think she’ll enjoy the cold floor even with her blanket and bed. Pretty cold in there and the other 3 dogs were shivering but my baby was comfy. Felt bad for the other 3 though. They don’t have anyone watching the dogs so you’ll have to visit more often if you’re like me. My baby slept in her trailer the whole time so she enjoyed the air conditioning. Everyone was so nice when we had to keep checking on her.
I’d recommend this place just make sure you bring blankets and a bed :)

w00t! first to review!
We brought our chihuahua here, after our trip to disneyland.
Let me tell you our experiences with our dog at each park was totally different.
At Universal, they didn’t know what to do with us, one security guard even went as far as to check if they even allowed dogs.
After all the pleasantries.
We finally got to the kennel.
Our chihuahua was the only resident that day. which was sad.
bring your own food, they only provide water.
It really sucked that there is no grass or activity area. so our little champ had to take a piss in the middle of a doorway. poor guy.
The plus is that it is a free kennel service. Despite what the website says, you don’t need to bring your own kennel. And you don’t need to show paperwork for your dog, which is weird…