United States Post Office

Worst post office ever, i would rather drive to the one on White Oak. Lines are ridiculous, customer service is so bad, everyone seems to always be in a bad mood. A package was recently lost, and all they could say was «i don’t know». How does mail just vanish from a locked mailbox!!! They obviously delivered to the wrong mail box. I live in an apartment complex, when a package doesnt fit in my mailbox they take the liberty of just leaving it in the hallway near my door where anyone can just walk buy and grab it.
And don’t even get me started with the parking… horrible

Sent an iPhone 6s overseas with guaranteed 3 – 5 day delivery. It’s been 9 days now with no sign of my package and no tracking since day one. Looks like it mysteriously disappeared from this office. Shit happens, but it pisses me off that the female staff make it obvious that they could care less about your problems. The male staff are friendly though. BS that I have to wait 30 days to file a claim if it doesn’t show up. I’ll never deal with this post office again!

If you ever want to get horrible service on every aspect, just come here. Every single female employee here is extremely rude, lazy and pretentious. They have no sense of common courtesy or respect of any sort. God forbid, if you have a question of any kind that needs to be explained. These seasoned employees no longer feel the need to treat individuals with respect since they are secure in their tenure job. I hate coming here but my packages always get sent here when I’m unable to claim it at my home and every visit is dreadful when I arrive. From the snark greeting of when you are being called to their window to their follow up with your questions… every action and manner by each female employee here is dreadful. I emphasize the female staff because none of the men here are hostile or insensitive like the women of the staff at this location.

If I could give this place a ZERO I would! Where did they find these employees!!? First thing first each and everyone of the employees including the managers are assholes and rude. They make you feel uncomfortable and annoyed. Like it’s your job to help me. They seem as if they don’t understand how the employee and customer role goes. I won’t be back! Glad I closed my PO Box, because those lazy ass government workers who aren’t even doing shit anyways feel as if it’s our fault that they have to come in and help customers ! You chose that career now act like u love it or take yo ass home! Rude ass customer service. Im so mad I’m doing this review in the fcked up parking lot they provide for the customers. Smh ghetto ass post office

I had an unpleasant experience this afternoon when I went to pick up some mail my parents had on hold. The woman took my driver’s license and got distracted by a call on her walkie-​talkie. She attended to the call by disappearing a couple of times into the back room. I had just walked out of the building when I realized I didn’t have my driver’s license. Needless to say, when I went back, she was very adamant that she had given it back to me. I checked my wallet and pockets again and finally convinced her to look for it. She then spends 15 seconds ‘looking’ and said I had lost it after I left ! I explained to her that I only made it pass the lobby and had no reason to lie. I told her to check the security feed and she would see that it was not handed back to me. She then walked off without even acknowledging what I had said. I finally asked for the manager, but wouldn’t you know it, she was the supervisor in charge :(Very rude and unprofessional. Never coming back here again, ever!

It’s a post office. Parking is a real issue though… recommend the street (metered). There is bike parking though.

why can’t I post zero stars? Giving this place one star is giving these unbelievably lazy and rude government employees too much credit. I have to go here to pick up packages and it’s always a miserable experience. Can govmnt employees not get fired or something? Could go into examples, but no I’m done.

Useless tellers. They can’t find packages! They are rude and don’t answer you properly. They don’t even bother to call or look carefully.
I hope they change the staff.

Parking Suuukks!
½ the lot is closed off permanently …
The package machine is down most of the time …
THEY ARE MOVING in FEB/​14 to Winnetka!

Gets super busy. They have 4 – 5 tellers usually and there is still a line. I have a po box and come here often. No more passport application processing– go to the van nuys post office.