U-Lock Storage

I don’t know why I didn’t write a review sooner but I have been with U-​Lock storage for over a year and I am very happy I chose them! The staff are very nice and helpful! A great price that is hard to find and my items were safe no problems of any kind. :) There are a few parking spaces inside the location and a worker helps you unload your car on to a small truck and takes you to your storage and helps you unload, he is amazing!

I am extremely disappointed after getting a 19% increase in my monthly rent. I asked the clerk why such an exessive increase, and he said it was not that much looking at the dollar amount. The dollar amount is irrellevant a 19% increase is unacceptable.

Love this place! I’ve used lots of self storage and this place by far is the cheapest and most convenient place I’ve been to. The entire staff is extremely sweet and help you with everything. There’s even a guy who brings a truck to help you get your stuff to your storage space. There’s no hidden fees and what they tell you is what you pay every month. I love this location, it’s right in the heart of K-​town; this is a huge plus! I’ve reccommended this place to many of my friends and they all feel the same! I definitely will never go to another storage place. The price, location, workers and overall everything is unbeatable!

Been with them almost a year now, and I’m satisfied. My needs are met, the space is large enough for what I have, and the staff is very polite and helpful. The owner [?] even calls me by name, but I shaved my beard recently, so he asked who I was, but it was good to see that he cares to know who all is in and out of the building. No bugs or water leaks, and other people I’ve encountered there are all quiet, and like I said, the staff is very helpful if you ask nicely. Added bonus that my unit is only $ 80/​mo. and it holds a LOT of stuff. Though at the rate I’m going, I may have to upgrade to a larger one soon haha.

U-​Lock definitely deserves a full 5 star rating in most respects. What ultimately drove me to give it a 5 versus a 4 is the price. For what I would be paying at a Public Storage, you get about double the square footage here for the particular unit I have. However, I do wish we could pay online rather than having to send a check or go in person. Also, getting up and down from the units can sometimes take a little while if there’s a line of people ahead of you because there’s only one cart that can go up and down the ramps. If you’re okay with those minor inconveniences, I highly recommend this place because of the price and the super friendly staff. Plus, the property is secure and feels safe and taken care of.

If you want Bad attitude, hidden fees and bullshit, go to public storage. If you want good service with a Smile, discount and Awesome spacious storage, go here. You won’t regret it, infact, you can Thanks me later.

DO NOT come here! The management is relentless, money-​hungry, greedy, inconsiderate, rude, and inflexible people!
Get this. I had a storage unit there where I paid $ 200 every month, on time to keep old belongings. I was aware that there was a 5-​day grace period to pay, and I needed those extra 5 days to clear everything out because the pick-​up trucks weren’t available until after the due date. When I asked if they could pro-​rate for the 5 days since I won’t be needing it after that and I can clear it out in that time, they said NO. They said their policy was that payment is due for the ENTIRE month and hey do NOT pro-​rate.
Okay. So fine. In order to clear it out for them, I decided to use the 5-​day grace period to clear it out. I go ONE day after my payment was due to pick up some things and clear out the boxes I had in there, and the guy stops me and says that i can’t take ANYTHING OUT because I was ONE DAY BEHIND MY PAYMENT! Can you BELIEVE that? And I told him we had a 5-​day grace period, and he said that was only to PAY not to gain access to it. So he said I wasn’t allowed to gain access to my unit to clear it out unless i paid. EVEN though my grace period wasn’t up and i was only ONE day behind payment! I had been paying on time EVERY month until that point.
If anything, I was trying to clear it out for them as a COURTESY because it is my belonging and my responsibility. So when the guy was being relentless and utterly PREPOSTEROUS, i told him to just take everything then and that i would forfeit the storage unit. i told him to take care of clearing it out and putting it up for auction because that would actually be doing ME a favor.
What a bunch of RUDE, RELENTLESS, MONEY-​HUNGRY, RIDICULOUS BUNCH OF FOLKS who have NO OUNCE OF COURTESY OR BUSINESS SENSE.
SCREW U-​LOCK AND THEIR STUBBORN, RIGID, RIDICULOUS STAFF MEMBERS AND POLICIES.
I GIVE THIS STORAGE UNIT ZERO STARS

U-​Lock Storage has been a lifesaver for us since we moved into a smaller apartment in Koreatown. Its central location on Normandie allows us to easily access our storage unit about once or twice a week with no hassle. There’s always parking and the owners are very friendly and helpful too. Gotta love Luis with his handy little truck who will help you load and unload your small/​big items to/​from your car and storage unit. Prices are great as well. We did lots of research before choosing U-​Lock and have no regrets.

We have been using U-​Lock Storage for three years. Really nice staff and convenient for us as we live nearby. It’s like our own personal garage and it’s walking distance for us. Oh, and it’s cheap too.

It’s hard to get excited over «self storage» but this place actually made my experience as nice as possible. I started researching local storage facilities in Ktown or surrounding areas but was unable to find anything that stood out on Unilocal so then I had to just call around and get quotes. I mean, who wants to write a review about storage units. Anyways, U-​Lock stood out when it came to the prices for various unit sizes. I wasn’t expecting great costumer service when I called because it was cheaper than the other facilities, but after calling a few times with ridiculous questions I realized that the cheaper price wouldn’t be at the expense of customer service. So I decided to pack up all the junk I needed room for and drove down and this really COULD NOT HAVE BEEN EASIER!!! I was greeted by the manager to pull inside and within a minute or two I had the size picked out that I needed and… THE BEST PART… some dude in a little truck drives down the ramp to load my stuff into his cart truck. I had needlessly hired a day laborer to assist me because I’m having back spasms this week. Over the phone they told me they would have a guy there to «help» but I was not expecting this kind of support. WOW! The only negative part was foolishly wasting money on my hired day laborer because I didn’t anticipate that their worker would be capable much less willing load/​unload my crap. But that is all on me and I’ll believe them next time.
From the initial phone call, to my 2^nd visit today of unloading more junk, this has been about as awesome of an experience as I could’ve hoped for. I was not the exception here either, while I waited on the ground level (this is a high rise storage facility on the corner of Normandy and 8^th) I saw the manager give the same attention and service to 2 other customers. Moving stuff to storage sucks. Doing it in the rain sucks even harder. Using the guys at U-​Lock did NOT suck. I don’t know what other services they offer in terms of moving you from 1 place to another, but for just finding a place that will safely store your stuff, you really can’t ask for better. After leaving there I couldn’t believe that there weren’t more reviews for this place so I felt compelled to do my part. If you need a storage facility then use this place, you’ll be grateful you read this.