Tonden & Associates

Worst accountant experience of my life. I wish I could give ¹⁄₈^th of a star.
We contacted Mary in January and explained our CA tax issue (we reside out of state but I work in CA and overpaid CA taxes, but could not get my refund).
She was happy to help and told us that she knew exactly what needed to be done to get things corrected.
We followed up with Mary every other week and half of the time she either never responded, had a severe delay in responding or responded with an «I’m on it message».
After the first month of not seeing any work done, we contacted her and she said that she had been sick, but was back on it.
We even gave her an out saying if she didn’t have time or resources that we’d take a referral or find someone else (we did this multiple times even from our first conversation with her as a new client).
I was getting nervous about obtaining my refund so I took matters into my own hands and did all of the research to figure out what needed to be done. I even sent her the list to see what she had already done so we could move forward from there.
She didn’t respond (for 15 days) until we called her office this week.
Her email today said she had been ill again and now could work on it (pro-​bono) because as she said «I stink» and «I should hire you after all the research you did».
She hasn’t done a thing in 4 months!!!
If you are thinking about using Mary for accounting services and are not already a client, do NOT waste your time.
We love the new accountant we are working with and were able to get SO much accomplished in a matter of days (not months).

Mary is WONDERFUL and made doing my taxes easy and enjoyable. Thank you, Mary!

Well, it’s a bit creepy that Unilocal somehow knows that Tonden & Associates did my taxes but okay! LOL Well, I can’t say enough good things about Mary Tonden and her team. I had such an amazing experience with them and I highly recommend going to them as tax season approaches. In fact, I need to give her a call tomorrow! Definitely check them out!

Mary Tonden is the best accountant in the world. I have had my taxes done by my father, H&R Block, on the east coast, on the west coast and now that I’ve found Mary, I will never go anywhere else. Even if I move somewhere far away, I will still call her every year to do my taxes. I’ve told all my friends and family and the ones who have taken my advice feel the same way. Thank you Mary!!!

I sent an email for an appointment, she got back with me quickly. She is very sweet and has a good sense of humor. Makes you feel like you have known her forever. She helped me with my taxes, very thorough and knew all the tax rules for investment properties. Will definitely be going back.

Unfortunately, this business isn’t as friendly or prompt as their website makes them out to be. I wrote to this business about two weeks ago asking for some information about having them prepare my taxes for me. After waiting and waiting to hear back, finally, an answer from Mary Tonden:
«Hey!!!
Sorry for the delay! We’re actually not taking on new clients at this time– we’re all booked up! So sorry!»
I guess they aren’t interested in new customers or their satisfaction. And when it comes to trusting someone to do your taxes, you want to know that they won’t wait 2 weeks to respond and deny you.
I’ll be taking my business else where.

I can’t say enough good things about this firm. Mary is the best. She’s always available and on top of things. She’s been doing my taxes for over 10 years now and I’ve never had a bad experience! One of those situations where you have to look back at the beginning of the business relationship and feel very fortunate you crossed her path! Thanks Mary.

I had used the same accountant for 8 years and got fed up with his messy schedule, inability to pick up the phone, and seemingly endless waiting list. That and I had to drive an hour out of my way to see him. Mary on the other hand, is accessible, warm, extremely helpful, and makes the arduous process of small business accounting as pleasant as possible! It’s been such a pleasure working with her and I actually look forward to meeting up for next season’s taxes! What I love is that I can pick up the phone or send her an email and know that my questions will be answered. She really goes above and beyond, and I really appreciate that.
HIGHLY RECOMMENDED.

Mary is amazing and so efficient! I recommend her to all of my friends. She will get you extra $$ back on your taxes for sure! And she is super nice so it is the only time doing taxes have been pleasant.

Mary is THE BEST. The relaxed and friendly office puts me at ease, not only because she is a kind person, but because she is confident with the tax laws and extremely competent. I’ve gotten better refunds since going to Mary, and spent much less time doing unnecessary work.

Mary is absolutely amazing. I’ve been working with her for YEARS now and she is always on top of her game. She handles my personal and business accounting and keeps me on track year around.

I’ve been going to Mary for almost a decade now to get my taxes done. I work in a weird industry with a lot of freelance jobs and Mary knows how to handle it when it comes time to prepare my taxes from multiple employers. She’s very friendly, will explain anything needed, and extremely knowledgable in the field of accounting and taxes. I only trust Mary to do my taxes.

One of my best tax experiences. I always dread this time of year but Mary makes it so easy and knows her stuff. She now has a customer for life.
Thank you Mary!

Mary is the best! I have been going to her for years and actually look forward to my tax appointment because she is so much fun and full of energy. She has such a great energy and awesome personality. She really knows her stuff too and has saved me lots of money vet the years. Best accountant EVER!!!

Mary for president!
I don’t even know where to begin. I am so grateful I came across Mary last year when looking to file my 2012 taxes. I had relocated to LA with significant moving costs, and Mary was beyond helpful in educating me what costs I need to keep track of every year and what can be deducted. She truly will go out of her way to make sure you get the best possible refund and everything is filed correctly.
She is considerate of your situation, sincere and just an overall great person. There should be more people in the world like you Mary, you are awesome! THANK YOU!
For my fellow Unilocalers reading this. Don’t look any further. Call Mary and let her make tax season a breeze.

Outstanding… Knows her stuff… and went over 3 yrs of back taxes and got a nice refund for me… very laid back makes the worst task of tax time pleasant!

Mary is great. I never thought doing taxes could be enjoyable but she is so funny and personable. I used turbotax in order to save money and lo and behold they made mistakes. My bad, never again. In comes Mary to fix everything cheaply and accurately. Because of her, I am getting back a much bigger refund. She richly deserves every amazing review she gets. Thank you, Mary!

Tonden & Associates is exceptional. Mary Tonden’s expertise is multi-​faceted. Her energy is infectious. There is no person I trust more with my personal & professional finances than Mary!

Mary is the best and Absolutely Brilliant at what she does!!!
Mary just makes it so easy for you. You feel like your visiting a old friend. I will never go anywhere else. Mary Tonden and Associates rocks…
Mary, Thank You!!!

As I read these reviews about Mary it is no surprise. I felt like I hit the JackPot when I found her!
Two of my friends have already used her and hopefully many many more!
I’m not crazy about doing taxes etc. and Mary makes you feel so relaxed and at ease. That’s what I have been looking for!
Hip Hip Hooray For Mary Tonden!!!