Tim’s Heating & Air Conditioning

not many people take pride in their work anymore AAAAND know what they’re talking about.
I spoke to Tim thrice over the phone and he patiently listened to everything I said without any attitude (which is what you usually get from specialists who are in high demand).
he sent oscar over the same week who is just the best: quick, efficient, clean and 100% accommodating. I told my neighbor and two days later oscar worked on his floor heater as well.
I wouldn’t call it cheap, but two other companies were quick to sell me on their ‘inexpensive’ wall heater units that are ugly, loud, leave you with extremely dry, dusty air AAAAND are about 6 times more expensive than what i paid Tim. one even said it was illegal to repair floor heaters because they are not up to code anymore.
wtf?!?
having finally called tim was the best I could’ve done!!!
THANK YOU!!!

Honest! I rarely review but when I do, it is because the business is amazing. I had Tim come over for an estimate for a new heater and AC because my heater was not working in the new place I purchased. Well, without me asking he took a look at the heater and made a slight adjustment and had the heater up and running! I had other quotes from another company and they looked at and said it was pointless to try and fix it and to get a new unit. I am still considering getting a new AC, and be rest assured Tim will be in the top running for my business. Tip: Spring is the best time to get HVAC work done as it is the slowest time of the year.

Great experience with Tim’s Heating & Air Conditioning.
Tim and his crew added air conditioning to our existing central heating system at our new home.
Tim’s estimate was the best we received and we managed to get scheduled very promptly. On the day of the installation, they showed up on time and were extremely professional and did a great job on the install and left the place spotless.
Highly recommended.

Tim was able to schedule someone to come look at our central A/​C unit within 48 hrs. The repair guy who showed up was very professional, and I had working A/​C again in less than 45 mins. Great service, would definitely recommend to Playa Vista residents, as he was familiar with the building and where everything was located.

After receiving several recommendations for Tim’s, I gave him a call and set up an appointment for a few days later. We had not had our air conditioner serviced for years and it was cutting off and not providing cold air (just «air»). Oscar was the technician they sent and he was very efficient, knowledgeable and polite. He diagnosed and fixed the issue within and hour and a half. We were extremely relieved when he gave us the bill, which was right around $ 200, we were expecting it to be much more expensive.
A neighbor stopped by while the work was being done and said his air conditioner was on the fritz also. When Oscar finished our work he headed next door to take a look at theirs. We will call Tim’s Heating and Air Conditioning Service if we have any A/​C problems in the future.
When checking out the reviews I noticed the few that were NOT 5 stars were from Unilocalers who had actually not even used Tim’s.

Wow, can’t I get another star for these guys, please? Our A/​C quit during a heat wave and Oscar came out the same day to get us back up and running. He diagnosed the problem quickly and was done in a few hours. Even though he didn’t have the replacement circuit board he needed with him, he arranged a work-​around that will keep us cool until the right part comes in. The fees were very reasonable — there was no attempt to upsell or to get us to buy parts or service we didn’t need. He even educated us about some peculiarities of our (old) system. It should go without saying that he was prompt, friendly, and clean, but I know a lot of service people aren’t any of those things, so I’ll mention it here. These are the only guys who will be doing any future HVAC work at our house.

Tim installed our heater and AC to our new house. What I really like and appreciate about Tim is that (1) he followed-​up with to check on how things were working, (2) when we discovered a issues, he promptly arranged for his guys to assess the issues, and (3) the guys that work for him are very knowledgeable and professional. When his guys found the issue required another follow-​up visit, they made sure to find a temporary work-​around so that the AC continued to function until their next visit. Also, I found his pricing very competitive.
I read one bad review about Tim because he told customer that he was 2 weeks out. My POV on this is that guys like Tim are busy because they are good at what they do. It’s just a matter of working out a mutually convenient time for installation and visit. And, if you expect contractors to drop another job to work on your job TODAY, what’s to say your job won’t get dropped for the next job. Personally, I appreciate honest communications about timing and availability — which is what Tim communicated to us.

I had a great experience working with Tim and his team. They were very polite, professional, and took the time to do keep everything clean. I had about 4 estimates and Tim’s easily beat them all. He was also the only one who climbed on the roof for the estimate. This was important to me because of placement issues for the AC. Not only that, but he repaired my attic fan and installed a thermostat at no extra charge. Would definitely recommend him and do business with him again.

We purchased a house last year in the Westchester neighborhood & wanted to upgrade the heating and install central AC. Everyone recommended Tim! However, when i first started researching companies last fall, i could never get in touch with him. I left messages. No response. I found other companies instead of waiting around. However, we delayed and this spring decided to pull the trigger. My friend had recently had Tim out to do her AC and had an excellent experience, so encouraged me to give him another call. This time, i got through and we set up an appointment right away. I think he was just too busy when i called previously! (and now i understand why). Not only was he available to come out that week, he could schedule the work a few weeks later and came in under the previous quotes i had received. His team was amazing, so polite, helpful, considerate, patient… they all went above and beyond to ensure a smooth and painless process. Tim stopped in each day to make sure things were looking good and we were happy. if you aren’t in a huge rush, i highly suggest holding out until Tim is available to do your house!

Tim came through to help out with a property I was in escrow. He was very knowledgeable of the area, the AC units, their function and how to fix them. He was able to pinpoint the problem and repair it on the first visit. We thought we would need to spend close to $ 4,000 on a new AC to complete the transaction yet Tim was able to fix the problem for under $ 200. He even gave me a hands on tutorial of what he was doing so I could relay it to the seller. It was a pleasure to work with Tim and his company, I am already referring him to other clients and Realtors.

We just had our twenty five year old heating system upgraded and air conditioning installed by Tim Craddock of Tim’s Heating & Air Conditioning. Tim and his crew were on time, courteous, efficient and left the house spotless. They explained the workings of the system and digital thermostat in detail and made sure they had answered all our questions. Tim will be back in a week to follow up on any issues/​concerns that may arise. I highly recommend Tim for all your heating/​air conditioning needs.

I cannot say enough about how great Tim and his crew are. Prompt, thorough, and patient. He talked me out of more ill-​advised expense than he sold me. In a field filled with literally villiians and miscreants, this guy stands out as a beacon of normalcy and just regular ol’ honest-​guy straight talk.

We are extremely pleased with the service from Tim and his crew. We had our old floor heater removed in October 2014 and Tim’s crew installed a brand new American Standard 60,000 BTUs heater and 3 ton Air Conditioner system. They installed 8 air vents throughout our (1,020sf) house and 1 filter return in the hallway, including all ductwork. They also installed a new programmable thermostat.

Called to get help with our furnace pilot light which has been out for a week. We live in Culver City which is 10 minutes from Westchester but Tim said he was «just too busy» for us.
Won’t call this company ever again!

I have one word JERK! I called and left him a message in the AM then called him back early evening. He let me go through my whole drama with the plumber and heating guy. Im freezing I have to use my oven and a space heater to take the chill off my house. Tim says he’s 2 weeks out and not very many guys know how to fix old floor furnaces. Yes, I know Tim that’s why I called you… I tell him where I live and he says oh that’s to far I am by the airport. I’m 15 min from the airport. Then he tells me. I just don’t want to help you…

Yes, there exist reliable, polite, honest, and reasonably priced repair businesses out there. Our AC putzed out and it got to be swelteringly hot at the same time that my kid got sick. Tim made time out of his busy schedule to send one of his crew members out and in two hours (and $ 200 later) — we had a working AC. He explained everything that he did, kept the place really clean, wrote out a meticulous invoice so that I had a record of all that he did, and stuck around a tad to make sure that the unit was working to my satisfaction. The work is protected by warranty and though he recommended some repairs to improve efficiency, he did none of that upselling/​high pressure sales that I have gotten used to. He also takes checks so no need to drive out to the ATM. Excellent work.

I needed my air conditioning/​heater system in my townhouse replaced. The Homeowner’s Assn recommended a guy who had been doing their condo’s for many years. He quoted me $ 6,000 but I decided to get other quotes.
Tim Craddock of Tim’s Heating Air Conditioning Inc. gave me the exact same equipment (American Standard) as the other’s but was $ 2,400 less and he did an excellent job! Tim brought in 3 workers and they got it totally replaced in about 6 hours!
Tim has done a lot of work for real estate companies and is totally recommended.
Not only that, but he took a check!
Great service!

Tim came over on the same day and installed my smart thermostat which was a Venstar smart thermostat with wifi, which I’m also happy with. He was very knowledgeable about this installation and a gentleman. And worked in a timely manner and got it installed and working well and made sure that it was working before leaving. And his prices are very fair. He even gave me a discount from the estimate. I would recommend.

Freezing cold this morning. Not East Coast Freezing but definitely Marina cold where the house is 10 degrees colder than the outside. Heater has been working her little heart all night, working up a sweat getting all hot and heavy but not able to blow (kind of like lesbian porn). Went to Unilocal to find a nice Heating guy. Picked Tim’s. Called him up, was perky nice asking if he could come out. BAM got the grumpiest dude ever «I am too busy» and he hung up. No referrals, no questions. Just got him on the phone at the wrong minute, but if he’s going to answer his own phones while being a crabby Grinch he will occasionally get a quick fingered reviewer to knee jerk a bad review.
Thanks TIm.

Can be a little bit tougher to get a hold of initially on the phone, and he’s so busy with other jobs that setting up a time for your job might be tough, but he came and did a nice central heat installation pretty quickly. It didn’t help that our installation was happening, right as we kept going through some pretty cold streaks.
He didn’t stray at all on his estimate, so no surprises on the back end for price.
It’s probably a good sign that he’s so slammed with work. Maybe it would help out to get a secretary to do all the follow up calls etc, but otherwise we wouldn’t hesitate at all to call him up again for repairs etc.