Time and Gems

be careful look up con artist in the dictionary & u will see his picture. sells fake watches without telling u they r fake. he will tell u that his watches r real yes they r real watches but not the authentic parts. watch out watch out watch out. u get what u pay for. u r better off going to an authorized dealer so u know that u r getting & will stand behind what they sell

I bought a watch online from Time and Gems for $ 3,474.00. It was a used Rolex, guaranteed to be authentic, fully restored, and to «meet or exceed manufacturers specifications,» and with a two-​year warranty. The watch was said to be water resistant to 300 meters, though I never did more than shower in it. Within 9 months, the watch started running very fast. I contacted Time and Gems and they said «No problem — it’s under warranty» so I sent it to them. A few weeks later they contacted me and said the watch was completely rusted, and they would need $ 250 to fix it. This didn’t seem right to me as the watch was water resistant to 300 meters (and I have never been diving in my life), and I’d only had it for 9 months, plus it was protected under warranty. I told them I wasn’t going to pay to fix it and that they should either fix it and send it back to me, keep it and refund me, or send it back to me unfixed but I would post negative reviews about their site. That was last October. Now, several phone calls and emails later, they haven’t returned my watch or my money and it’s been almost four months.

Outstanding service, great watch and very prompt! Highly recommend.