The Medallion Apartments

Went in for an appointment to look at an available unit and was impressed with the attentive leasing staff of The Medallion. Diana and Karen made me feel very welcomed and gave me all the information I needed to feel comfortable in making a decision to move to this complex. Looking forward to sharing more about my experience at a later time :)

Living at the Medallion has been amazing! The apartments are clean and well taken care of.
Diana the leasing manager is extremely friendly and helpful. I have had to put in a couple of minor repair requests upon moving in and she was very prompt and responsive with the requests. Martin in maintenance is amazing. He has come and fixed all the requests in a jiffy. The Medallion is centrally located to many restaurants and bars and has a lovely rooftop pool and the parking is in a secured lot. Very happy here :)

The Medallion is a great apartment complex. You won’t find many apartment complexes in downtown LA that offer the combination of reasonable rent, convenient parking, awesome amenities such as a rooftop pool, a washer/​dryer in every unit, stainless steel appliances, and bamboo wood floors. Plus, the complex is reasonably clean despite the fact that downtown itself can be a little dirty in certain areas.
The best part of the Medallion is the leasing staff. I’ve lived in many other complexes during my time but the team of Diana and Karen is the best I’ve ever interacted with. They truly care about their residents and they do everything in their power to ensure their residents are happy. Maintenance requests are handled promptly and Diana/​Karen go out of their way to help the residents wherever they can. For instance, I’m not always able to pick up my parking permit due to my work schedule but Diana/​Karen will personally deliver it to my apartment even when I don’t ask them to. Also, if have a complaint either Diana or Karen will investigate an issue and get back to me as soon as they possibly can.
Being a leasing agent can be an overwhelming job due to the sheer number of residents and the numerous complaints they probably get on a daily basis but Diana and Karen are always on top of everything. I’m constantly impressed by their attention to detail and excellent customer service skills.

I have been visiting a good friend of mine for the past month and I must say that «The Medallion» is one of the cleanest apartment I have been to in LA.
It is awesome how friendly people are at this place. This place also has a swimming pool up on the roof top with an amazing and gorgeous view!
Moreover, The Medallion is located in the heart of DTLA, so it is convenient to get around to different places. There is Little Tokyo, parks, amazing restaurants, banks, and much more! Best of all, you will feel safe walking around because there are police officers everywhere!
Overall, I would totally recommend people to check out The Medallion!
TOODLES
OH HOLD UP, this place has plenty of parking so you don’t have to worry about searching for parking for hours and hours with stress/​frustration building up. Just simply park your vehicle in the parking structure and BAM, you’re done!
OKAY TOODLES FOR REAL NOW.

This place is great! The leasing agents are very friendly and professional, and the apartment building itself is an ideal location, you’re close to everything! There’s restaurants in every direction from this place, and during the Downtown LA Artwalk, the streets really come alive!
Things that I love about this place:
Bamboo hardwood floors
Washer & Dryer in the unit
Full size kitchen with stainless steel appliances!
A nice roomy bathroom
And the view of course!
Plus, parking is included for you!
There is also a pool!
Will update and include more in the future!

My wife and I moved in last June and we really like it here. The management team is very friendly and takes care of work orders pretty quickly and I’ve never had to go to the office twice for the same issue. The location is pretty great — one block from Spring street and a short metro ride from DTLA, Union Station and USC. Also, you can use the metro to easily get to Hollywood (we just went to the Book of Mormon at the Pantages — so funny!), Pasadena, Culver City and Long Beach.
Every apartment has its issues but the management team here works quickly to resolve them. For example, I had an issue with the washer and went to the office. The manager immediately called an outside service tech and scheduled him to come on the same day — that’s pretty good service.
FYI there is street noise from buses, people leaving Pete’s, and the occasional homeless person playing a flute or trying to direct traffic (seriously) — but that’s what you get living in the city — and we think that it’s a small price to pay to be able to walk to a great bar or restaurant in LA — but if you don’t like it, move to the suburbs.
One of the below posters mentioned a lot of noise from construction, but that’s all complete now. One the first floor, there’s a Krav Maga United (which is an awesome workout!), and there’s also a new Sushi restaurant and a Simply Salad. Overall, we’ve had a good experience here and are staying.

The person below me got THE ONLY BALCONY ON THE ENTIRE UNIT, and they just moved in, so they haven’t really experienced all the problems in the place yet.
1) As I’m writing this, I’m listening to the loudest drilling downstairs (I live on the 2^nd floor and there are businesses downstairs). The drilling started at 8 am and it’s been going on for about a week and it sounds so incredibly loud that I had to get out of not just my room, but the apartment so I could call my boss. This isn’t the first time it’s happened, and before they would always start at 7 am sharp. It is just absolutely RIDICULOUS, it’s so loud that it sounds like the drilling is in my room and it wakes me up (and my roommates) every single time!
2) HORRIBLE. they’re horrible at taking care of work orders, which means that if the
washer or the lights in the bathroom, or the sink isn’t working and we let them know, it takes them FOREVER to take care of the problem. IT TOOK THEM 7 MONTHS TO FIX MY WASHER!!! All it needed was a deep cleaning because the rubber is so cheap that it accumulated mold and it stunk up me and my rommate’s clothes so bad that we couldn’t even wear our clothes. We went in the office at least 5 times a month to remind them and pretty much beg them to get the sh** done.
3) The washer and dryer they provide suck. Each cycle of the dryer takes about 3 hours to dry a load, and that’s a VERY SMALL load. They need to replace these super cheap appliances.
4) The sink in all the bathrooms are FLAT, so it doesn’t flood all the water, so the water stays there and keeps all the dirt from your hands and whatever else you wash, and then it stains the sink and hardens. The only way to prevent that is by cleaning up the water every day with paper towels so the water doesn’t dry.
5) NO GUEST PARKING. Parking is $ 5 to $ 7 for visitors and there’s no street parking.
6) The pool is ONLY 3 FEET DEEP… why do they have a kid’s pool if there are no kids here??? Seriously, oh, and there is NO JACUZZI.
7) Rent is $ 2100 for 2 rooms and 2 baths, and I’ve had places that were a whole lot cheaper, had a balcony, where I never dealt with any noise whatsoever, where there was guest parking, and where landlords took care of any problems immediately. Needless to say, we are NOT renewing our lease and we would never ever recommend this place to anyone!

My hubby just moved in here and I love it. What sold me was the twinkle lights above the street on 4^th and east of Main St. What a sight to see when driving up the garage! It made me feel super happy and festive!
The lofts are great, she got a great corner unit with a HUGE balcony. They have a guarded covered garage for the residents and guests and the building seems quiet and filled with young people.
It seems like a fun place to live!