The Jessica

Just moved out of this complex, thank god. The views are nice but not nice enough to make up for the lack of management and high rent. As a final cherry on top of this shitty living experience, they took nearly $ 400 out of our security check for routine apartment cleaning, after telling us that it would be around $ 100, and sent the check to the wrong address. Were we surprised? No.
Do not live at The Jessica.

We lived at The Jessica for over 10 years, When we first moved there it was like family. Everyone was friendly, management was great, always there for anything you may need.
Recently for some reason that no one seems to know, the building switched management, fired the long term maintenance man, Eric, who was well loved and trusted.
When I moved out there was no one ever in the building, it was dark and dirty all the time. The entry way used to be a beautiful walkway, it is now dirty, disgusting and full of glasses, etc.
They raise the rent on you $ 200+ every year, charge you for ‘pet rent’ and anything they can possibly add on. The pool is full of people who don’t live there, and is sticky from alcohol and broken glass. It’s loud there all the time and management is never there to speak to about this.
When Steve was the manager there it was never dirty like it was when we moved out, there were not empty bottles everywhere, the place was taken care of.
The quality of life here is laughable, it’s gone down hill and all they care about is raising the rent and they stopped giving a damn about the residents. Before our move out we called, left messages, went downstairs for many of our concerns and no one ever responded. Management has never done anything about any of our concerns.
This is a laughable place to live for what they charge and how they raise the rent on you.
There are brand new buildings all over Hollywood that charge the same or less that are very easy to rent from
There are very few long term residents left at The Jessica but those who are, try and find them and talk to them, no one is happy there. Watching what became of a place we called home was horrendous.
If you decide to move into this place, be warned you are nothing more than a simple check to them and once they get that money and lease from you, you won’t hear anything back from them.
Maybe they should have thought about this before they let Steve, Lydia and Eric go.
Thankfully we got out of that place and moved to someplace that actually cares about our needs and concerns.

Janae,
My wife and I have complained numerous times to the building management. We’ve sent more emails than we can recall about the noise coming from new residents both upstairs and down the hall from us. The quality of life here compared to what it was when we first moved in is laughable. Management has FAILED to do ANYTHING about any of our numerous complaints. We’re always told the same thing: «We’ve passed the message along to our bosses and are awaiting response.» NOTHING has changed for months, despite numerous complaints, calls and emails. The problems are not isolated and are not coming from «guests,» as you noted. It’s the sub-​par residents you’re now renting to.

I rarely make Unilocal reviews, but I just have to say I love living here. I’ve been a resident for a year and a half, and it really feels like home. The management is courteous and I feel like they genuinely care for the well being of the tenants, not the bottom line. Although I could offer several examples, I’ll stick with the most recent. Last night our A/​C went out, on the first day of the first stifling heat wave of the year. This morning at the crack of dawn, both on-​site maintenance men arrived to solve the issue. The HVAC pro was not available, but they were determined to solve the issue **today**, and achieved the goal faster than I ever expected.
Everyone I have met at The Jessica is friendly and laid back (although occasionally noisy on the pool deck– it’s all in fun), neighbors included. The proximity to hiking, great food, nightlife, and markets makes it an easily walk-​able neighborhood in a city known for its reliance on cars.
Although we do not live in one of the updated units, the available apartments look great with new floors, cabinets, the whole deal.
To have dedicated garage, a pool, dishwasher, and central A/​C in this neck of the woods, the rent is on point.
They’ll take care of you. And the view from the roof might sell you otherwise.