Tender Loving Care Pet Spa

We’ve been taking our 15 year old Pomeranian here since he was 6 years old. Tender Loving Care has always been so good to him. Now we also bring our younger, 50 lb Cattledog to TLC every month for her regular grooming. These are good people and the new ownership has re-​invested into the shop. Now you can grab treats, chews and other helpful pet items like collars that might save you an extra trip to the pet store. I’m writing this review because TLC takes care of our dogs so well that I think others should know. No offense to the «one-​time haters», but they don’t really know what we know from years of patronage. Recommend!

Tender Loving Care Pet Spa’s Crystal has been taking tender loving care of my sweetie’s Schnoodle (that’s part Schnauzer, part Poodle) each month for many happy years.
Socks actually looks forward to her grooming appointments so it was a given to enroll her in the daycare program during our recent remodel project to protect her little lungs from construction dust and other such hazards. ($ 30 per, more here:
)
Quite frankly, she may have preferred to stay put as opposed to returning to a disrupted home each evening but then again no one serves up human quality chicken ‘n rice like my sweetie AND I learned to cook it up too when we had no kitchen, forced to rely on mine, at our crash pad where my cat stayed, a few miles away.
My sweetie dropped off, picked up Socks at least 20 times during our remodel. I finally got to check in last Friday when we both gathered up our girl from her monthly grooming.
Tender Loving Care Pet Spa rocks AND they «do» cats, birds too!

I have been coming here for over 20 years. They have always been courteous, professional and helpful. I like that they’ve expanded and are carrying other supplies. What a wonderful place to bring my pets.

I have been coming here for over a decade. My dog always looks pretty and polished when she’s done at TLC. I also love the friendly staff and I love how they always give me a heads up if my dog has an ear infection or any other issues that I should be aware of. They are very caring and professional! Thanks TLC!

This place is fantastic. I take my dog there for grooming and several times for teeth cleaning. They are very clean and the employees are great. My dog always comes back with a cute haircut and smells great. The place is always clean and their prices very reasonable. I highly recommend this place for all pet needs.

Ive been bringing my Cockapoo Marley here for years. They clean my dog really well and the cut is usually pretty good. They don’t flea dip the dogs the way that they use to which was really effective for those summer months when fleas are in full bloom. Now they use some type of natural flea dip stuff that doesn’t work as well. All in all, they are well priced, allows walk ins and offers decent service.

I have dogs that I show in competition and when I can’t groom them myself I take them to TLC. TLC grooms my dogs the way I would for a show. I’ve been bringing my dogs here since 2008. I never need an appointment, but usually bring them early so they can take their time. Thanks TLC for always doing a nice job.

I’m a first time pet owner and was referred to tender loving care by a friend. I must admit, some of the older reviews on here
.out but I decided to give it a try and I’m glad I did. The owner, Doris, is very nice. Not over the top fussy over each and every dog, just very down to business which is good because you know your dog is in good hands. Their prices are reasonable and they offer teeth cleaning for an additional $ 10.
I’m taking one star off only because I don’t know what happens after I hand my dog over to her and her staff and as a result, my dog gets very scared every time we walk in there but I think it’s just her. Overall, my dog comes out clean and cut properly which makes me a happy owner.

I have been coming here since the late 1980s. Thirty years. The manager Doris has been there for many years. Yes, there is a new owner, but he has cleaned the premises and made it inviting and organized. My variety of keeshonden and llasa apso have enjoyed coming here for 30 years. They jump at the door anxious to go in. Because they have heavy coats I have no doubt they are under the dryers for quite a while. But it obviously does not affect them. I have used groomers much closer to my house, but I always return to TLC despite the fact that it is 45 minutes drive each way. My dogs’ sensitive skin reacts negatively to whatever other groomers use. My dogs come home clean, fluffy, and without the irritation and scratching that they experience from other groomers. I wouldn’t make the long trip every month if I didn’t trust them with my dogs.

I’ve been taking my yorkie here for years and this place is great! Everyone is very nice and attentive and my dog always comes out looking fresh. I love the bow they put on him! They also remember how I like him cut which is nice :) highly recommend. They are affordable and do a great job!

Been coming here for about 6 yrs now and our 2 dogs love it! Our groomer Crystal is amazing! Very detailed, professional and «tender» to them. Every time we bring our dogs they never fear her and walk straight into their crates. Crystal does the usual and puts both dogs into the same crate and doesn’t separate them. She knows they have allergies and sensitive skin. Both their coats are so healthy and soft due to the diet we feed them and the grooming care from Crystal. Thank you!

I always take my little bichon frise here to get groomed and they always do an excellent job. I initially selected them because they are very close to my home, but I keep going back because they do a really nice job on her haircut and the price is very reasonable. I have been taking my lil girl there for almost a year now and never had any instances of cuts or bleeding. In addition, they are always willing to let me walk in and they recognize me when I call which is nice.
I’m not sure about the negative experiences other people have posted about, but I wouldn’t take my dog anywhere else as I’ve only ever had a positive experience.

We have three dogs, two heelers and a Chihuahua and we are extremely careful about who we use to do any grooming. We found this place by «accident» and are SO grateful for it. The groomer and the front desk staff (I’m so annoyed at myself for not remembering her name) are WONDERFUL.
Seriously, BEST grooming, pawticure EVER. And our oldest dog is seven!

I went into this place to ask about their services.
I observed a groomer working in the attached room through a glass wall.
There were about 15 dogs locked in crates. I asked the lady at the counter, are those all grooming customers? She said no, they are day care.
I said, oh? How many times a day do they get out of the crate?
She said they don’t get out.
I said what? All day in the crate? No walks? She said no, that costs extra. I said what about to go pee or poop? She said no, they never get out all day. I said, just to Be clear, you are telling me you are open 7 am to 7 pm and some dogs are in the crate all day? No pee or poop breaks? She said yes, that costs extra. I said no walks, she not unless the owner pays extra.
So is walked out. It’s to that against the law!
Anyone who loves their pet should not go to this place.

We’ve been coming here for years. TLC is very professional and they give my schnoodle just the right hairdo.
And anesthesia-​free teeth cleaning is back!

Much like all dog owners alike, my puppy is not only my pride and joy but also my best friend. I got her when she was really young (she’s a lab/​pitt mix), so her separation anxiety is out of control. Taking care of her is my top priority, therefore I’m VERY VERY careful about who I leave her with. I’m a commuting college student, so it’s incredibly important for me to feel comfortable leaving her in the care of someone else. At Tender Loving Care, I don’t worry about anything. I was originally referred to TLC by a few people working at the pet store where I had previously been buying her food, toys, etc. They were wonderful with her and so I gave it a shot.
When I arrived at TLC, I was immediately greeted by barks from curious dogs and a smile from Dorris, the woman behind the desk. She was amazing! Dorris explained to me that she had been working at the shop for 30 years, and she couldn’t stop raving about the positive changes the new management has brought to the facility. I could feel her excitement and I could tell she loves her job. She knew the name of every pup in there, even their owners and what services each was receiving! The energy was bright and happy, and I’m not sure if the people who recommended it realized that TLC now carries all the brands I’d been buying from them! I did a quick lap of the store with my dog, and she got comfortable really quick– all she wanted to do was play with the other dogs! I granted her wish and left for a few hours.
When I returned, my pup was smiling from ear to ear (she was grinning, I tell ya!) Dorris once again greeted me with a big smile and lots of stories from the day (apparently, my dog is a genius and managed to find a way to escape the indoor fence they use not once, but three times. crazy pup)! She’d been walked and fed and on top of all the dogs she got to play with, they gave her lots of toys to play with as well!
I returned once again (I now buy all my pet products at TLC) and was lucky enough to catch Kamran, TLC’s new owner. He was just as excited about the changes (apparently they’ve done some major renovations, obviously pictured in the photos — I agree the store looks absolutely wonderful) and he asked me all about my pup, which products i’m choosing, etc. He was really knowledgeable about his inventory which I consider an exceptionally positive sign. It’s very obvious that at TLC, they actually care. It’s refreshing — I even got to meet Kamrans German Shepard, Alex!
I’m writing this novel of a review because despite what any previous reviews may say, I can tell that the new management has done wonders and business is thriving — it’s a beautiful store and now I can’t imagine leaving her in the care of anyone else!

I’ve been bringing my dog here for almost a year for doggie day care. Debra is the BEST, and the other employees have always been helpful and caring. I have had my dog groomed occasionally (short hair, no cut), and that was positive as well.
It is in a period of transition with the new owner. He’s already started to clean things up, and I think he will continue to. I see that there were some negative reviews, but that has not been my experience. My understanding is that he will be fixing the floor, bringing in retail items, and new, fresh equipment. I think people need to give it a chance to see the improvements he wants to make, which can only improve things.

THE 5-​STAR Unilocal REVIEW BY KAMRAN P. IS WRITTEN BY THE NEW OWNER OF TLC.
I just received a direct message from Kamran P., explaining that he is the new owner of the business. Though I appreciate his apology for my poor experience with TLC, it is unacceptable for a business owner/​manager to give their own business a 5 star Unilocal review and tell others that to «please don’t get put off buy the comments you see on this page as no body knows whom and why they have done this but i can assure you none of them are truth.»
Lying isn’t the way to get customers to like your business. And telling people that all the negative reviews you’re getting aren’t true is not the way to earn people’s trust back.
The truth is that my dog came home to me injured, and the front desk person (who may or may not work there anymore) told me that I was «neglecting» my pet. Just because you’re a new owner, doesn’t mean my experience there was a lie.

Yikes… I would not go back here, EVER, but make up your own mind:
Come through the back entrance and look at the filthy crates and floor yourself. Inspect for yourself. Are the dog’s quiet or is this shop filled with barking (screaming) dogs? Are the dryers loud and frightening?
Stop and try to speak to any of the employees in english. A few do speak english, but not many. Most of my past talented groomers have spoken english so that we can communicate about my dog.
Realize that on a busy day this shop will do over 100 dogs. In this tiny shop! Does this busy schedule leave time for quality or for gentle treatment?
Read the other reviews here on Unilocal about the cut and mangled and hurt dogs coming out of this shop.
Make up your own mind about if you want your pet to spend any time in this shop or not…

We have been using TLC since we had our last Cockapoo. Our new one is 8 yrs. old. I’ve tried many other pet grooming places that are closer to our home, but I always end up going back to TLC. This last time I asked if my dog could be ready in two hours because I would be in the area, & they said no problem.
She was actually ready before that. They cut her just right, she looked beautiful and she seemed happy, so I’m happy.