Susan M Hanigan-Gilmour, DDS

I’ve been going to Dr. Hanigan-​Gilmour for many years now and I can’t say enough good things about her. I have (and continue) to recommend my colleagues to her but not just because she is conveniently located in the Financial District (LA) but because she is top-​notch. I don’t typically recommend services but with her I don’t think twice. All of the people I have recommended are very pleased and thank me. Her staff are also top-​notch. You will not be disappointed. I love you Dr. Hanigan (and staff)!

I am so happy my co-​workers sent me in the direction fo Dr. Hanigan. I hadn’t been to the dentist for most of grad school (EEK!) and had a couple tiny cavities. Many things about my experience were positive: the administrative lady at the front desk was VERY kind, she offered to pre-​bill my insurance for the two cavities so that I could quit my job in a couple weeks, but come in for the work whenever I wanted. how awesome is that? Also she was patient enough to make sure that I’d know exactly how much my co-​pay would be so I could plan for that. So great and no surprises. Dr. Hanigan herself was ultra-​professional, super fast, and did a great job in terms of keeping me comfortable and getting me in and out of the office quickly. I’m not really afraid of dental work or anything, but I was very happy to be able to trot over to the office on my lunch break and get everything taken care of quickly and efficiently. When I asked about teeth whitening she just told me to get a sonicare toothbrush and not to waste money bleaching my healthy teeth. Awesome! No pain, no problem, no upsell — just a really great dentist and very lovely staff. Thank you so much!

I love my dentist.
I love my dentist.
I love my dentist.
Her staff is fantastic, too.

I am absolutely terrified of dentists because of previous traumatic experiences and can now say that I have finally found a dentist that I can honestly say I love and would recommend.
Dr. Hanigan-​Gilmour is honest, kind, sensitive, and didn’t try to force any work that I didn’t need. I don’t think I have ever come across another dentist that I can honestly say is ethical and has her patients best interest in mind. Additionally, her staff is incredibly kind and helpful!
I highly recommend her & her team.
Notes:
1. I have Delta Dental.
2. There is parking in the building, but I found it easier & cheaper to park at Pershing Square & walk over.

Dr. Gilmour is the best. I had a tooth that was cracked and had been hurting me for years. I went to three dentists before her that all suggested either root canals or equally invasive treatments. I wasn’t convinced so I finally found her and she took the most conservative rout which was to just put a filling in the crack. She said, «it may totally fix it or it may not, but there’s no sense in doing something more invasive till we need to.» That was 2 years ago and my tooth is totally fine with a 20 minute filling. I love this woman.

Dr. Hanigan-​Gilmour is awesome! I’ve been going to see her since I moved to L.A. and I would continue if she still look my insurance, but alas. .. she doesn’t. Anyone who’s looking for a Dentist, she’s great!
My only issues are her location (well, it’s a great location), but the parking can be a bitch! It’s also expensive in the building she’s located in. So if you have the ability to take the Metro there, do it! It’ll save you some $$

I trusted the reviews and thankfully had a great experience! I just visited for a cleaning but had not done so in some time so I was expecting the worst. Dr. Hanigan actually did the cleaning which is rare. She has a very gentle hand and doesn’t talk a lot while you’re being treated. She didn’t try to get me to do additional procedures that really aren’t needed. After the cleaning she handed me a mirror and pointed out one filling that may be in need of attention in future because of a hairline crack which I could see but had no idea it was there. She didn’t attempt to frighten me into doing the work right away simply brought it to my attention assuring me that my teeth were in really good shape! Thanks Dr. Hanigan for not constantly reprimanding me and reminding me to use more dental floss. It was almost a spa day! Jeanine

Dr. Hanigan is great. Friendly. Professional. Fast but not hurried. She’s never tried to sell me something I didn’t want. In fact, she advised against a couple of largely cosmetic procedures, whose results she said could be accomplished with much cheaper over the counter alternatives.
I can’t recommend her more.

Love Dr. Hannigan!
She’s an excellent dentist. Clear, concise, answers all my questions and always has some sort of availability for an emergency.
I’ve recommended her to a friend who had an emergency crown situation (he was in between dentists at the time) and he also had a great experience with her.
Her assistants and receptionists are always so sweet and on top of it. Never had an issue with booking an appointment, and I always have a confirmation call the day before.

Friendly, on time, good and quick. That sums it up quite well. I cannot think of a complaint.

I have the worst case of anxiety when it comes to anything related
to the dentist. The word alone scares me. I was completely impressed with how
honest, informative, and wonderful Dr. Hanigan was. She is an outstanding dentist and I would highly recommend going to see her. You’ll have an amazing experience. If Unilocal offered 10 stars I’d most certainly click on that option!

I can’t recommend her more. I had an implant and she worked with my oral surgeon well to be able to get my implant complete even though it was a kind that she had never used before.
I was in a car accident in the middle of the implant process and her office was more than helpful to get my mom’s dental issues, (a filling issue) taken care of quickly and efficiently. They couldn’t have been nicer. I would go to her again even though I don’t live nearby any more.

Dr Magic Hands! I won’t lie — the thought of going to the dentist makes me panic. Dr Hanigan makes me feel at ease every time I visit. She and the staff are very friendly, professional and Dr Hanigan is ridiculously gentle while working. My mouth is still numb from the two fillings I had today but my only complaint is that I can’t have any ice cream cake right now. womp womp.

Dr. Hanigan is seriously the best dentist I’ve ever been to. I’ve been going to her for over 2 years now, and I’m one of those people who must get a cleaning every 6 months. I’ve (unfortunately) had 2 fillings in the last 2 years by Dr. Hanigan. Both we’re painless, yet very thorough! If you need Novocain, she numbs your mouth with gel first, so you can’t even feel the needle. Highly recommended.

Dr. Hanigan is very good at her job. I have always had a great experience with all my dental work at her practice. If you live or work in downtown, I highly recommend going to her for all your dental needs. I have been going to her for six years and I have always had a pleasant experience. Her staff is very well organized and will likely never keep you waiting.

Wanted to update after actually going back to her office (after 2 years). The entire office remembered me (in a good way) – what I was doing when we last talked, everything. I remembered they were all nice – I forgot just *how* nice.
Also I realized I’d not mentioned an important point: Completely LGBT friendly. I mentioned my upcoming (gay) wedding and had a lovely, cliched, girly «That’s so exiting! Where are you doing it? Does she get along with your folks?» etc., etc., chat over it with everyone throughout the visit. LGBT-​friendly health care can be a pain to find. No one here even so much as blinked when I mentioned it. :)
I simply cannot recommend Dr. Hanigan and her entire office highly enough.

Perfect.
No frills, just a great dentist.
Very honest, friendly but not over the top, it feels like a neighborhood dentist and not a business

When I have a positive medical experience I like to make sure Unilocal knows about it, since choosing a provider can be a bit of a black box otherwise. So, Dr. Hanigan is great!
Came in a few weeks ago for a check-​up, knowing that since I have shitty teeth and it had been a little while, I probably had cavities. So many dentists in the past have lectured me on floss and mouthwash, assuming I must be doing something wrong. Dr. Hanigan didn’t– she was totally straightforward about what needed fixing, what was a priority, and what I could do to minimize future damage, without any criticism.
Yesterday I came back for my first crown. My least favorite part of dental work is usually the needle, but Dr. Hanigan did it so slowly and careful that it didn’t hurt almost at all (really.) And although sitting with your mouth open for 1.5 hours is never fun, she made it as comfortable as possible, and made sure I knew what was happening throughout the process. It’s a such relief to find a dentist I can trust.
It is hard to get appointments with her; that often seems true with good dentists. She does appointments 3 days a week, but has extended hours on those days. If you’d like to expedite, ask the receptionist if they can call you if there are any cancellations. She’s worth it.

Dr. Hanigan has been my dentist for over 3 years now. I had to find a dentist near work in Downtown LA since I live in the San Gabriel Valley. She is the BEST dentist I’ve ever had. She is patient, thorough, gentle, and extremely pleasant. With a past treatment, she gave me the options, her recommendations, and ultimately allowed me to make the decision. She’s not pushy, and she doesn’t speak down to you. Ultimately, she treats you like an old friend. I really appreciate that she takes her time cleaning my teeth and takes the time to answer all of my questions. I really appreciate her dental practice — makes getting my teeth cleaned easy and seamless. She is my dentist for life!
Her staff is also very hospitable and courteous. Juanita has been with Dr. Hanigan for years and she knows all of the patients very well too!
If you are in Downtown and looking for a dentist, I HIGHLY recommend visiting Dr. Hanigan’s practice.

Dr. Susan Hanigan-​Gilmour is very nice and has a great bedside manner. I was happy to find a dentist within walking distance from work. Her office staff is also very courteous and helpful. I called with some pain in my tooth (turned out to be a cracked filling) and was told they were fully booked for a couple weeks out but that they would call me if they had any cancellations. I thought I’d have to find another dentist with an earlier appointment but sure enough I got a call back the very next day with a cancellation for the following day.
The only reason I’m docking one star is because after the initial check-​up/​cleaning appointment when it was discovered that I would need to get a crown put in, they told me that I’d have to wait 3 weeks to get a pre-​authorization from my insurance before giving me an appointment. I was shocked that I’d have to wait so long (since the discomfort was pretty pronounced) and called my insurance who said that they usually give the pre-​authorization within a week. So I’m not sure why the office made me wait 3 weeks. When I called back they said they had no openings for me any time earlier. So the point being, make sure you book your appointments well in advance. This office is usually pretty booked.