Supercuts

First of all, anyone who comes to supercuts for a haircut must acknowledge that you are going to pay a fraction of the price for a fraction of the quality you would find at an experienced and legitimate establishment. So, with that in mind, I hope your expectations aren’t very high.
My expectations were met by my visit. I arrived on a Sunday afternoon and waited 10 minutes. The receptionist was polite enough to apologize for the wait because she had let another customer who arrived after me go before me. I assumed the customer had a friend there or made an appointment or whatever. Didn’t matter to me because it was just 10 minutes and I wasn’t in a rush. They also had Time magazine vs the cosmopolitan crap so I was content.
The stylist «jeanie» greeted me and I told her I wanted a trim. She asked if I wanted to keep my long layers and I said yes. We barely chatted which was perfect. I wonder how many hairstylists actually enjoy chatting? I don’t care for it unless I intend on seeing them again and seeing as it was supercuts, I wasn’t intending on seeing her again. The cut took about 10 minutes and I guess it was fine except my long side swept bangs in the front looked jacked. They looked like a row of crooked teeth cut straight across at different lengths and obviously in trouble. She said she didn’t know how to fix it and that I would have to let them grow out. I asked her to cut it at an angle (like all the other places I’ve been do) and she said she tried to texturize it (using those texturing scissors) but it wasn’t working. I don’t think she knew how to cut bangs because she kept cutting them straight and not at an angle. She made some more snips that did nothing and honestly, whatever. It was fine because I decided I’d go home and youtube how to do it myself. I couldn’t expect much for a $ 20 cut and at least all the dead ends looked gone.
In case you are wondering, I went home and watched a good youtube video for cutting long side swept bangs. I did it myself and luckily fixed the choppiness to my satisfaction.
Overall, I got what I paid for and I can’t complain. I didn’t want to settle on Supercuts but I was desperate and everywhere else was booked. In the future, I would come for a simple trim, but certainly not a nice haircut.
A-​ok for supercuts.

This is an ok supercuts. Not terribly clean and it always seems to be busy despite using the app to schedule an appointment.

First, get more than 3 dang parking spaces. Second, lovely customer service from 3 younger short ladies. Smiles and said hello when I walked in. It’s all downhill from there folks, some lady who honestly was probably drunk, came straight to me for a haircut, skipping the little 16 year old who had been there before I (I came to find out). Then she cut my hair trying to be as fast as lightning. I’m guessing she was off at 4:30 or something. She then scraped the back of my neck with the same buzzer she cut my hair with. I’m pretty sure you have trimmer you could’ve used. As my neck sits here and burns from the crappy cut I received. Also, the line up is crooked anyway. Rrrrghh, why did I leave a tip.

I had an appointment but they still saw four people ahead of me even after I told them I have guests and I can’t stay I had to leave because it took so long and I didn’t even get my haircut worst experience ever so far

was there today to do a total makeover hairstyle and thank goodness for Gina. She took long limp locks of hair and cut it short like Charlize Theron and did a few highlights and made the look go from Donna Downer to Awesome Annie.
Thank you Gina!

For the record, I have long, straight hair so maybe if you’re looking for a specific, complicated cut or men’s hair (seriously guys, find a barber, it’s worth it) you won’t get what you want, but if you’re in need of a trim or a simple cut this is worth it. Ultimately you get what you pay for and I think my cut looks perfectly fine and I was happy to shed 3 inches from my Cousin It looking hair. I went on a weekday, made a reservation online and was seen in a few minutes, they prioritize online reservations over walk-​ins and I came in after 7PM so it was not busy at all, I recommend doing that to anyone who was annoyed by the wait times.

Absolutely horrendous. Stay away from this location, specifically a Hispanic woman named Gina (last name given was Brown). Two seconds into trying to politely explain the cut I wanted as a new customer, she cut me off, asked for a clipper number, and chastised me for not knowing the clipper number which in her mind is reason for receiving a bad haircut. When I explained that no stylist in 25 years has asked me for a clipper number, she said I was «too aggressive» and wouldn’t even let me speak. I bailed and will be contacting corporate. Read the other reviews; complaints are all true and valid. Don’t waste your time and money for attitude from a degenerate and clearly unstable woman disguised as a hair stylist.

This place use to be my favorite. Not any more, that girl that cut my hair today has rude and she cut all my hair off. She didn’t tell me her name, she didn’t show me the back of my cut. In less than 8 minutes she was done. She did a horrible job. I miss Robyn she was the best.

This location used to be fine for a simple trim, but after my last visit I won’t be going back. Charged me $ 70 for a simple blow dry. This absurd price didn’t even include a hair wash or styling tools such as curling/​straitening iron. They didn’t even use any product on my hair prior to the blow dry, and I had to ask for some hair spray at the end. When I asked for some volume, the stylist straight up rejected my request because my hair is «too long.» I have straight, easy-​to-​manage hair, so I’m not sure why they thought this price was appropriate or what all the fuss was about. She was finished in about 20 minutes, and the end result lasted about 2 hours, leaving me with flat, lifeless hair and some frizz. I ended up having to fix my hair myself when I got home, which defeats the whole purpose of going out to get your hair done. For $ 70 I expect flawless results that last at least 2 – 3 days, and I don’t think that’s asking for too much. They get an extra star for previous visits where I received decent trims. Unfortunately this past visit ruined it for good. I won’t be going back, and I suggest others to proceed with caution.

Took my 9 year old daughter for a hair cut/​bang trim. The lady who cut her hair (no one even told me her name) was pretty rude. Scolded my daughter for not «combing her hair properly before coming to get a hair cut» and in broken English told her she would have to hurt her to comb it. There was no where for me to be (standing, sitting, or otherwise) near her while the cut happened, so I just stood awkwardly moving back and forth to let others by after I asked if I could sit and was told no. At my suggestion, she washed her hair and then charged me extra — didn’t know there was an additional charge and wasn’t told prior to the wash. When I tried to tell her which side we parted her hair on, she cut me off and told me that she «had to cut it this way!» She shoved my daughter’s head pretty hard and was rude if she moved an inch while she was cutting.
No thanks. I’ll go anywhere else.
But, FYI, if you do decide to go here, call ahead and you’ll get a closer spot on the list than those who have been waiting for 30+ minutes.

BEWARE.
I have been coming to this Supercuts for many years, but I have officially stopped going here. Why?
I didn’t mind the affordability and close range of this store. I did mind asking for the same haircut and getting a different haircut every time. This place is the worst haircut venue I have ever been to. I once sat down to get a 7 minute haircut and no say as to what I really wanted; I gave another stylist (at a different venue) the same directions, and received a 45 min haircut for 2 dollars more and the quality is a day and night kind of difference. DO NOT WASTE YOUR TIME OR MONEY HERE.
Hair looks different every time I came here. I switched to another venue and have never been happier.

Horrible customer service. For 30 minutes there were 3 hairdressers doing nothing but I still couldn’t get a haircut. Eventually just left.

One word ROXANNE. She is one of the best hair stylist I have ever seen. My son and I have been going to her for a while and I have to say we have hit the jackpot. She has such a entertaining attitude that the hair cut becomes the cheery on top of the cake. She is definitely part of a dieing breed of good customer service individuals in town. In short, she is the diamond in a coal mine.

Awful and terrible. It seemed like the stylist had no training at all. She cut about half my hair, missed huge parts, and did almost the opposite of every request. AVOID IF YOU LIKE YOUR HAIR!

This is the ONLY supercuts I go to only because of Eric and he is the ONLY person I let cut my hair because he always does an AMAZING WONDERFUL job every time I get a haircut. I don’t care if there is an hour wait for Eric I’ll wait and I don’t even have to tell him how to cut my hair I trust him that much. I recommend coming to this supercuts and DEFINITELY asking for Eric to cut your hair you won’t regret it!!!

I wasn’t the one getting the haircut, my boyfriend was and it just happened that I was with him. The women there was super rude and she didn’t even let me sit around him knowing that there was plenty of space!
The haircut wasn’t that good either!
Nothing special
Don’t recommend this place.

I went to get my haircut right before the interview and that was a bad decision. The older British guy did my hair and he gave me the worst haircut ever, there are parts of my hair that stick out, longer and some parts are shorter. Not coming back there!

I was on the west side running errands yesterday, and I decided to look up the closest Supercuts. I was willing to take my chances on a new hairdresser because I didn’t have a lot of time this weekend to make it to my regular Supercuts.
First, there is some parking in the back if you enter on the alley.
Martha did my hair, and she did a fabulous job with it. I wanted something a bit different with shorter bangs and more layers but still keep the long length in the back. Martha did exactly what I requested and I was very please with the results.
That night when I went out to dinner with friends, and I got lots of compliments on my new hairstyle. I am very pleased with the results.

I should have listened to the warnings on Unilocal…
Apparently, having an appointment over here means absolutely nothing. My appointment was scheduled for 3:30, so I promptly arrived at 3:25 and took a seat. I was happy to see only two people ahead of me and a total of four stylists cutting peoples hair. At around 3:45, three of the workers decided to go on break at the exact same time (I’m not kidding), leaving only one stylist in the room with three people waiting to get their hair cut. Even the receptionist picked up and left! At 4:15, one of the workers came from the back looking disheveled and, quite frankly, on some sort of substance. The haircut was (fortunately) fine, but the service was shocking.
The workers here clearly have no respect for their customers and absolutely no regard to their own appointment policy. There is no excuse for simultaneously taking breaks while there are people with appointments waiting to get their hair done.
Do yourself a favor and find a different place to cut your hair.

I actually like coming to this location because it’s convenient and not too far from home, so it’s nice to make a quick stop here if I ever need to get a haircut done. Sadly, prices have increased a bit over the years, even though that’s probably something that you see wherever you go nowadays.
I’ve never encountered anyone here that has done a particularly bad job with cutting my hair, so I would have to say that overall the stylists here are pretty good at what they do. However, many stylists have come and gone over the years, which is a bit of a disappointment because I would like how certain people cut my hair only to find that they have left for another job or another location. Most of the people that work here are pretty nice though from the receptionist to the stylists, and I’ve never had a problem with customer service at all.
It can get pretty crowded here sometimes, so calling ahead of time to ask for the length of wait or to put down your name so you don’t have to wait too long there is always a good idea! They also don’t have too many parking spots in the back, and only limited street parking, so I would take that into mind if you visit this location. Other than that, I haven’t had any problems here so far, and hope that it continues like that for every visit that I make here!