Sunny Cleaners

Been going to this place for years not sure why all of the negative ratings. Her prices are cheap and she does an amazing job never had any problems with any of my clothes being cleaned or alterations.

FYI See the pictures I’ve posted. This place is horrible!!! I brought in two jackets. They both had some minor stains on the back. When I went to pick them up my white jacket was full of black stains all over and my other jacket still had stain but it also had faded area around it. Horrible place! They should close their business!!! Instead of cleaning it they managed to put on more stains. When I got home and seen it I was shocked. Went there again they said they will clean it again and they returned it with this huge stain (refer to picture). WTF!!! When I showed them what they did they refused to give back my money. My jackets are ruined. I will take them to small court!!!

This is the worst dry cleaner. STAY AWAY FROM IT!!!
I brought them 3 woman’s jackets and they where unable to clean all 3 of them! And just to be clear the stains on them where not those heavy ones but stains from makeup and blush. And on top of everything they didn’t want to give me back my money, because, obviously they didn’t do anything on these jackets.
UNBELIEVABLE!!!

reasonably priced. alterations look great. i’ll be back!

Professional, timely, and reasonably priced.

I live in the neighborhood and started bringing my clothes in for alterations a month ago. the first 2 times i brought in the same brand, size, etc shorts to have the zipper re-​sewn and it was the same price. the third time i brought the same brand and size shorts in and the price went up. when i asked why last week it was price a and today its price b the girl at the desk said the owner told her to start charging me more this time for this repair.
same repair
done 3 times
3^rd time they increase the price
this is not how you keep customers.
this is not how you get repeat customers.
this is not how you get customers to refer others.
this is not how you show good local customers you appreciate their business.

I went to this cleaner for the first time last week, I sent my clothes in on Saturday a and they asked me if it would be alright if they were returned on Tuesday. I had to leave for a job interview on Thursday, but thought that if I came back at a Tuesday I would have enough time to get my clothes back and go over outfits with my roommate.
I walked 15 minutes from my house to the cleaners Tuesday night. They said they could not give them to me because one shirt was still missing, they would also not give me my other clothes because the one piece wasn’t ready– frustrated, I said fine, but I would never return if they didn’t give me an incredible discount citing that they violated their own return date and they wouldn’t give me my other clothes!
On Wednesday, I walked 15 minutes again to the cleaner to get my clothes. When I returned, they gave me only a $ 3 discount— less than 15%! They said that the discount was calculated using the cost of the one shirt, however, using that logic since it delayed all my other clothes they should have given me my entire purchase for free.
I will never be returning. They are unreliable, inflexible and have no priority for customer satisfaction. Further, their prices aren’t competitive despite their extreme lack of service. Go somewhere else!

Nice attitude and great service!

HORRIBLE! I brought in 6 new dress shirts and asked to have an additional button hole and button placed at the bottom of the plaquet. When the shirts were returned to me the work was horrible on all 6 shirts and ruined the look of the shirts. When the Owner Thomas Yun, met me at the store to discuss possible remedies he only blamed me and said I should have know that the shirts wouldn’t look good. The owner Thomas Yun did not offer any remedy except that he offered not to charge me the $ 30 for damaging my shirts. I now have to take this business and the owner to small claims court for reimbursement of my damaged shirts.
Following up (6÷10÷14): We went to small Claims court and the Judge laughed at the owner of Sunny Cleaners when the owner suggested that he had done a professional job. The courts decision was on my behalf. Sunny Cleaners was quick to pay me the proper judgement.
Ten minutes after he paid me, he texted me, and asked that «since you got paid, I would appreciate it if you would remove your comments and put a good one up for me».
Of course I will NOT do that. It took me 4 months, a day off work, many phone calls and some small amount of stress to get paid by him. He did not cooperate in any way or offer any remedy until the court ordered him to pay me for the damage to my shirts.

I had only been going here for a few months, which means I probably dropped off laundry about 3 times, before I went away on a three month tour. When I got back I had a huge bag of laundry and decided to drop it off here again. The woman at the counter remembered my name, my account number and even ask me about my trip. Their laundry service is the same price as the place next door and they do dry cleaning! Plus with personal attention like that, hell yes I’m coming back.

I’ve been going here for years. They are friendly, polite and ALWAYS get my dry cleaning done on time. I also recently started bringing my laundry here, as they usually offer same day service and are faster than Hollywood Laundry next door.
The little hispanic lady who works there knows my name, is always courteous, and will work with me if I’m in a bind in terms of time. The one time I got dry cleaning back that still had a stain on it, they had it ready for me the next day, no stains/​no charge.
Not sure what the one star reviews are about. I’ve never had a bad experience with them. Highly recommended, especially in that area.

This place is the WORST! It keeps going downhill! I’ve been going for years, but I’ve given so many chances, no more for me. I used to love how my fluff and fold would come back, but that all changed~ Here are a couple of things, amongst many that they’ve done…
1. Took fabric there to have made into cute kitchen curtains. When I got them back and took them home, I realized one panel was done with the print upside down. Really??? There were only 2 panels… Big mistake!
2. I took a fitted sheet and a mattress pad in for fluff and fold. Picked it up and it was just the mattress pad. They insisted (with nasty smirks on their faces) that I only left one piece. I know exactly what I took there. I think those 2 girls that can’t speak English steal things from the wash/​dry cleaning. Because, everything something is missing, they’re like, «Nooooooo, only one». Always with a grin on their faces.
3. I took in very expensive Euro pillowcases to get snaps put on the closure. When I went to pick up, they swore up and down that I picked them up already. I stood there for 30 minutes, adamant that I definitely did not. Finally, they found them in a ball under a bunch of other stuff. No name or anything on the package. And, to make matters worse, they added f’n Velcro instead of the snaps like I requested. All without calling to ask me. Did I mention, these were very expensive cases and now they have janky Velcro on them. Needless to say, I walked out and did not pay~
I’ve given so many chances over the many years, since it is so close to home. NEVER AGAIN! I should have learned a lesson a long time ago.
Sunny, you need to read these reviews and fix your business… Looks like you’ve lost a lot of good customers by the look of these bad reviews~

I used to go to the Hollywood Laundry for fluff and fold, but recently started going to Sunny Cleaners because they can handle my dry cleaning as well… one stop shop! Some price for fluff and fold. $ 1.25 per pound and same day service.

I do not understand how this place remains in business or why they even have three stars to begin with, this is one of those establishments that deserves ZERO STARS and a closed sign to be permanently hung on the door!!!
I should have known better when a friend of mine took a whole slate of new clothing there to be cleaned and pressed before he wore it and it came back ruined with stains and holes! It’s just down the block from me though and I’m usually pressed for time and I figured that was a fluke, but no, this is the quality of their business!
Almost everything I’ve ever dropped off has come back as if it was thrown carelessly under a pressing iron to remove the wrinkles and than bagged, still smelling of when I took it off! As other reviewers have said, nothing is ever ready on time and they are so rude about it, not even an apology but a stern «you come back in two days, I know I said Thursday, not ready!» The kicker though is this last visit, I had three very special and very irreplaceable pieces destroyed by them! My black velvet blazer was imprinted with lines in the back that will not come out and burned on the sleeve very noticeably, my custom designed for me white shirt made in London was left with yellow stains throughout that another cleaner told me won’t come out and finally my limited edition ball cap I’ve had and kept in VERY good condition for years was returned brim bent, the shape completely distorted and since it’s clear they washed it like you would a shirt, shrunken and unfixable and yet the stains around the seam still remain, the only thing they were supposed to have done with the hat and they didn’t…
WORST.DRY.CLEANER.EVER… If you’re reading the positive reviews and questioning the negative ones, just remember if the same thing happens to you, you were warned! My advice would be to take your stuff to the cleaners across from Ralph’s a block east. They are AMAZING and even offered to do what they could to fix my things free of charge!

I should have read the reviews before I dropped off my dress that seemed to disappear from there for 3 days after they told me it would be ready. I definitely will not go back!

Been coming to Sunny for over 10 years.
Infrequently, I get dry cleaning. Infrequently, I get repairs or alterations. Never had a problem.
But FREQUENTLY (Maybe 400 times?) I’ve had Sunny do my fluff and fold, and it’s always awesome. They know me by name, know my wife, kid, and dog by name, and know my quirks about hanging my button downs.
Fluff and fold is a luxury that I now will not live without, thanks to Sunny. Taking the DIY out of laundry day does wonders for your perspective on the world around you.

Terrible. Consider this ZERO STARS
Over the years, they’ve gotten worse and worse, and now they’re just plain awful. They regularly do not have clothes ready on time, even after days of being left there. Oftentimes, dry cleaned items come back with new stains. I brought in a jacket to have the sleeves shortened, and when I came to pick it up after 2 days, nothing had been done, they just put in on a hanger with the plastic cover! I’m so glad I tried it on there! I’ve taken in pants to be shortened, and they made the legs two different lengths. When I pointed it out to the owner, she said I asked for it that way. Are you fucking kidding me?! They have ruined several pieces of my clothing with no compensation — even when they came in brand new, tags still on. The owner just rolls her eyes and says «I can’t give you your money back.» When I point out that she’s the owner and can do anything she wants, she says «Fine, I don’t WANT to give your money back.»
Horrible workmanship. Horrible customer service. Horrible business.

If I could give this place no stars I would…
Went in today to pick up two dresses I was having dry cleaned. I took a look at one of the dresses that had some water stains. I see all these snags where the stains were and there were two white lines that looked like it was some sort of spot remover that had been left on too long. I looked on the other side of the dress and I see all these snags on my brand new dress. I then took a look at the other dress which was white and black, and noticed that the stains (from drinks and/​or make up smudges) had gotten darker. I was furious because this is the second time this has happened to me. The first time, it was a black pencil skirt that was dirty and when I picked it up it still looked dirty, they offered to dry clean it again, but when I got it the second time it still looked the same. I decided to give them another chance since I got used to going there… And then today happens! The owner, Sunny, happened to be there when I was complaining about my dress being ruined, and she said that the snags were from me sitting down. I would have noticed the snags when I was pointing out the water stain on the dress. I asked for a refund and she laughed in my face. I told her I was very unhappy with the job they did, while ruining my brand new dress, therefore I did not want to pay. She said no, and then I countered with at least a 50% discount. She laughed at me again, and ended up giving me a few dollars back which was a 20% discount. REALLY? I get $ 3 back after you ruin my $ 200 BCBG dress? I WISH I had paid with my credit card because I would have charged back that so fast. In a situation like this, the customer is always right! When are these small business owner going to learn?!
Do NOT go here unless you want to risk your clothes being ruined. I’m sure it’s happened to many others.

I like them. I think they like me too by the way I am treated! Makes for a great relationship. Friendly, smiley, flexible and results — they have now taken 100% of the business of all the other cleaners i tried before.

In case you don’t feel like reading a play-​by-​play of how Sunny Cleaners turned me against them: One star because when they FINALLY got my stuff back to me, the cleaning /​repairs were sufficient. Minus 4 stars due to items not being ready when they said they would be, trying to convince me to spend more for repairs I didn’t request, and insisting that a repair had been done when they had clearly just overlooked it.
I tried out this place because it is right next to Hollywood Laundry, which is what I use for my fluff n fold. I brought a basic cotton dress in one morning and asked if they could have it ready by that evening, and they assured me they could. When I arrived around 7:00 to pick it up, the woman couldn’t find it. She looked all over the store and then realized it was at another store (or something like that). I had a dinner to attend and I had to go home and get ready, so after some bargaining, she agreed to drop it off at my house, which she did about 45 minutes later. Points off for not having it ready when they assured me it would be, but points back on for dropping it at my door. Also, the dress was pretty disgusting when I dropped it off, and it was nicely cleaned.
Unfortunately my second trip to Sunny’s lacked a moment of redemption. I brought in a pair of gladiator sandals on a Tuesday to have the zippers in the back fixed and some beads sewn back on. Once again, they told me these would be ready by Friday evening. I got a call from some guy on Thursday trying to convince me to replace the soles as well. The price he quoted was more than the cost of the shoes so I declined the additional repair. I also realized that because he was calling me on Thursday, that meant they hadn’t started working on them yet. On Friday afternoon I called to make sure that the sandals would be ready for pickup by the time I was headed home. They said that they weren’t ready yet, but would be. 2 hours later I got a voicemail saying that the sandals would NOT be ready because they didn’t have the right zippers for replacement, and that I would have to pick them up on Monday. The whole point was that I wanted them for the weekend, so I called back to see if I could pick up my (still wearable) sandals and bring them back on Monday. They told me they had shipped them off to some mysterious zipper warehouse so I couldn’t get them until Monday, so no luck there. When I stopped in Monday morning, the woman had my sandals, but oh wait, they hadn’t actually sewn on the missing beads that I had provided. The woman tried to insist that someone had sewn them on in a different spot (rather than the area that I had specifically pointed out to her), and after a few minutes of arguing she turned around and realized that the beads were, in fact, still taped to her register in the baggie I had provided. Oops. She broke out a needle and thread and started to sew them on but I was on my way to work and didn’t have time to wait. I picked up my sandals later that night — FINALLY fixed — and that is the last time I will ever set foot in Sunny’s again.