Sugar Nail

This is my second time going to this place. The first time i was only looking for regular mani pedi but the person insisted for me to get a gel manicure (i have thin nails to begin with and i’ve had bad experiences with gel before so i always avoid it), and after few times addressing my concerns, she still insisted on me having it so i got a gel manicure. It was nice but finally it ruined my nails as expected. I went to another saloon to fix it and today i got myself a regular mani pedi. The result is nice and they were fast, BUT again, they ignored my request, as i requested for round nail shape instead of square nail shape (hate it). So finally, not a very good experience again. I’m not sure if i will come back.

Christine is super awesome would highly recommend her service here. Always was looking for a great and clean work especially with my pedicure. If you need a quality thats the right place

They suck suck suck suuuuuuuuuck. Every single time I come here they always hurt my feet and never cut my nails short enough. It’s half my fault for being on the phone the whole time and trusting they would listen to my directions, but then again they should get it right the first time for $ 35. I’m Korean and support my people but the Vietnamese get my business indefinitely.

HORRIBLE. I got my gel manicure done here a while ago and it was seriously the worst job anyone has ever done. They charged me $ 50 to get my acrylics taken off and then putting on gel manicure after. The girl that was helping me was nice but she didnt really know how to do anything properly. I would never go again

First time at sugar nail, got my nails done and 3D eyebrow semi permanent. There price is reasonable for there service and expertise. Especially i love my eyebrows. Got it down from kristie, i was scared at my first because it was my first time but she definitely knows what shes doing. definitely will be coming back to do it again~

WORST PEDI EVER! INFECTION!
This place ignored sanitation protocol, and they put their customers at risk. I got my nail done by young lady. She over trimmed my toenail cuticles and it was bleeding. Worst part is that it keeps bleeding still now on (It has been 5 weeks).Also, they used unsterilized tools and guess what! My four different toenails got infected. She couldn’t even polished my toenail because it was bleeding very hard. And her reaction was not too serious and unprofessional!!! So, I went to see a doctor and I was told that my toenails need to be partially removed in order for a full recovery. As a result, I wasn’t be able to do my daily routine!
I contacted store manager, IRENE, trying to discuss about this incident but couldn’t be reached to her. She never responded to my texts and phone calls.
Not worth my time to explain horrible experience EVER!

Honestly the place is nicely setup and the girls are friendly enough. However the nail job was not what I expected. I feel like a regular man pedi is roughly around 30 to 35 dollars in ktown which they charged. And I did pay an extra 5 for the special opi nail color. But my cuticles were still messy and the sides of my toenails were messy. I can still see the color of my nail beds on my toes. And the extra 5 $ that I paid for nails were not worth it as they chipped almost right away. I wish I can say that I want to come back again but most likely not Unless I’m looking for a nail salon that opens late

First time getting a gel manicure and I’m very pleased! The gel manicure was $ 35 and each design is $ 3, a bit pricey but they are known for their designs so it’s worth it in my opinion. I will definitely be making Sugar Nail my regular manicure/​pedicure spot with Leah as my tech of course! Thank you!

It’s not that the place was terrible but it was that the whole experience rubbed me the wrong way. The ladies were not very friendly and the place was overpriced for what you get.
Pros —
massage style chairs
clean
Cons —
very pricey ($ 60 for regular pedi/​Gel mani without tip; and when I walked in they originally told me it was an extra $ 20 for gel. But when I went to pay the mani/​pedi price of $ 35 I was told was a discounted rate and didn’t apply when you get gels, instead you have to pay separately.)
upgrade pricing for everything. For certain nail polishes (nothing amazing) you have to pay an extra $ 5
they finished my nails and without permission just started posing me and taking a bunch of photos.
they weren’t very friendly, but weren’t rude. I’d say they were cold. They acted annoyed when I asked them if my credit card went through because I didn’t get a receipt. I’m sorry I tried to make sure you were actually paid. Maybe you shouldn’t have run away once you swiped my card.
The polish job is fast and sloppy, they made fun of my nails having broken off due to stress — Oh your nails are too short! One side is so short! Probably from biting them too much! (no, not from biting but from stress)
Overall I’d pass on going there again even though it’s convenient for me to go to.

HORRIBLE SERVICE.
I have frequented Sugar Nail several times and always thought it was just ok. I went today to get a refill on acrylics and a pedicure, and the woman who did my nails was terribly unprofessional, unpleasant, and rude.
Just a few of the highlights of my visit: she spilled a chemical on my hand that stung and made it itch the whole time after because she didn’t bother to wipe it up after spilling. Tried to argue with me to get a gel manicure instead of a change in polish, even though I couldn’t afford it. Best of all, she painted my nails A DIFFERENT color than what I had asked for, then argued with me when I told her I had a problem with it. She was extremely rude and sloppy, and slapped on top coat on my nails while standing up because she felt like having an attitude.
I paid $ 65 for nothing except a horrible way to end my Friday afternoon. Never again. Sugar Nail is dead to me. Go to Nail Palace on South Union instead, or Pampered Hands on Melrose.

I used to go to Christine at Onail right across the street but I think they are now under new management (all their employees changed)
I was super bummed
BUT I FOUND HER HERE !!!
I REPEAT: CHRISTINE FROM ONAIL NOW WORKS HERE
I’ve been going to her for over a year
you can show her a picture and she can do the exact same thing (ANYTHING) or u can give her a gist of what u want and she’ll whip something up
u won’t be disappointed :))
* also she does waxing — everything -*

It’s okay

Today I had the opportunity to get my nails done with Paul. First, his professionalism, attention to detail, and kind demeanor sold me. Paul took time to make sure to offer first class service and I couldn’t be happier.
The girl that did my feet, she smiled but pretended not to know English when I asked her for tissues, but Paul came through.
This is the local nail salon close to my school. Many of my friends spoke VERY negatively about this place. Also I went to the other branch and even reviewed it; wasn’t happy with it.
I will come back for Paul ONLY. He was a class act.

Poor service
Poor manicurist
Poor work
Heard they are famous Then made an app, got there waited 10 – 15 min to be seated
Then started –I just needed gel polish change
— the manicurist started cleaning my nails
–started file then cut my pinkie skin next to my nail –never said even sorry
I pointed that -«hey you cut my skin «
She goes — «maybe you have sensitive skin»
I thought I wrote reviews already just realized I didn’t So putting it up anyway
Oh and so many Koreans, some Asian and 1 white girl were there as employees
–they (Asians) checking me out the whole time head to toe talk to each other their language
When I said nothing big after my cut pinkie
I went to front to pay
Everybody were looking at me from behind until I left the place — I feel so Uncomortable –Well I know I look good an all but still they should never had to do it their customer
I’m not sure how the place is famous that you have to make an app before you come bla bla
–price is so high
— unprofessional employees
–poor job done
Overall so many poor Koreans in koreatown to make money for their horrible service
This is the review 1star you get what you give Sugar Nail

Got my eyelash extension 1 week before. Hair start to fall at the first day and go to different directions. There’s a gap on my eyelash already and it looks messy.

Gel nails by Uran! She was so sweet and thorough. I’m so glad I found her and Leah, best nail techs ever!!! Definitely worth a visit if you are in the area. Very nice and relaxing atmosphere as well!

So pissed that I gotta write this review but oh well. Been not even a week… actually it’s been 5 days since I got my nails done from this branch sugar nails. Paid $ 110 dollars plus 20 for tip. Total $ 130 for this… I’ve been getting my nails done since 2006 and this was the worst for me. The girls were nice and its funny cus we actually talked about me Unilocaling then. Wow so pissed. Picture will speak for itself.

This place is pretty good. They are quick when you need to be and are pretty diligent. Sometimes the people they do my nails are good, sometimes okay. I usually only get gel nails and they last for 2 weeks. Gel nails are $ 35 which is pretty reasonable for a nail salon in L.A.
They do validate parking, although I’ve never needed it.
Overall a good place that I like to go to to get my nails done.

I was really disappointed upon leaving the salon because as soon as I finished getting my nails painted they wished me a good day, not even waiting for them to dry… I do not know the names of the ladies who helped me out since I was there for mani/​pedi and as I was getting my pedicure done another lady came and started doing my nails.
My cuticles are still visible which shouldn’t happen the very next day after you got a manicure and for some reason they are a bit yellow too??? Also, half of my nail polish chipped a few hours after leaving the place.
They do not really communicate with you and talk more to each other which kind of takes away from the enjoyment of getting your nails done.
I’m not giving it less stars because I honestly feel bad, the lady who did my pedicure was very sweet. I’m sorry to say but I will not be coming back because of the poor work that was done.
The pedicure came out pretty nice though and she had very gentle hands! And they do have massage chairs while you get a pedicure which feels pretty good but I would not recommend this place

I feel terrible writing this, because the women in this salon are so sweet and accommodating. I’ve tried going here 3 times now, and I don’t think I can go back. Each time, my manicure has been too rushed and sloppy. I always look at it the next day, thinking about how much I suck at nails, but how they would have looked better if I had done them myself.
My normal salon is closed on Sundays, and I really needed my nails done, so I went here on my way home. I don’t really like gel manis; I get bored of the same color and I like to be able to remove the polish easily whenever I feel like it. I do like that no one here harasses you to go with gel. Anyways, what I usually request is pretty simple, single-​color regular mani, no acrylic or nail art. Easy peasy. A regular manicure is $ 15. The salon was crowded when I came in, and the girl at the front counter asked if I could wait 20 minutes. I told her I’d have to come back another time, thanked her, and started walking down the street. She came out and yelled after me a few minutes later, telling me that they could see me in 5 minutes. I wasn’t sure what they did, but I appreciated that.
I picked my color and was seen right away. The stylist who worked with me was very friendly and chatty. However, she slathered on each layer of polish without letting any of them dry in between, and didn’t seem to wipe off excess polish on the tip of the jar before painting. They looked pretty after the topcoat, but with so many layers of thick polish, they were a thick, gloppy mess underneath. I stayed to dry them for a good 30 minutes, and they still were nowhere near dry. When I got home a few hours later, I went to slide a hair tie onto my wrist, gently nicked my thumbnail, and got a huge pileup of polish, hours after I’d gotten them done. I couldn’t gently touch my nails without the caked-​on polish bubbling up. Even 24 hours later, they were still malleable to the touch and smelled like nail polish. They look dull and messy, and you can see where each layer starts and doesn’t quite meet the other layers.
This is a very clean salon and the ladies are very nice, but many of them seem either inexperienced or rushed, trying to squeeze in as many customers as possible. They have a beautiful, clean store and wonderful customer service, and they could have a really fantastic business (especially with their location across from the Wilshire Vermont Metro) if they just took their time. They also take credit cards and let you tip on the cards, which is nice. They mean well, but my nails consistently don’t look good and I feel that need to have them re-​done somewhere else.