Came in here a few times for my lunch break and every time it gets worse. Every employee I’ve encountered was rude and seemed like they didn’t want to work. If you’re so unsatisfied with your jobs then maybe you can quit or try something new other than making sandwiches. They’re very cheap on putting veggies. I get about 3 olives and maybe if I get lucky enough then 4. I work in customer service and I want to be treated the same way I treat my customers. This place doesn’t even know what customer service means. Change your whole staff.
S K.
Tu valoración: 1 Los Angeles, CA
Katy is appallingly rude. Today I went in with my boyfriend, and we ordered a footlong tuna sub(intending to split it). We asked for cheese on half of it and she put cheese on all of it, I’m assuming because she didn’t hear us. I said«excuse me, we’d like the cheese on just half.» She rolled her eyes and flicked one slice of cheese off the sandwich and back into the cheese bin, leaving cheese on the other 2⁄3 of the sandwich, then gave us attitude for the remainder of the order. This wasn’t my first bad experience with her. Recently, I ordered a turkey salad, with lettuce and tomato. She asked if I wanted anything else in it, and I asked for cucumber and olives. Apparently that was too much, because she responded by removing about half the tomato slices(already only a meager 4 or 5 slices) before adding a few slices of cucumber, and she huffed as she did it. Seriously? Those salads are $ 7. I’ve never encountered anything like that at another Subway. She’s rude and she does a poor job of preparing the food. I see a lot of bad reviews here due to customer service, and people repeatedly mention that the location is stingy with produce. I wonder how much of it is this one person?
P. C.
Tu valoración: 1 Los Angeles, CA
I went in with my 7 year old niece. The poor kid has a broken arm and cast up to her armpit. We ordered regular sandwiches and my niece asked if she could get one of those kid menu bags with a dinosaur on it and they refused her! It was just a paper bag with a dinosaur! We weren’t asking for a free meal. t pointed out that we had spent more then the kids menu cost and could they just please give us a bag. «No, sorry, rule are rules and unless you buy a kids meal or buy the bag we can’t give you one.» I would have bought it but they were so extremely rude I wasn’t going to spend one more cent in that dump. Then they kept me waiting to pay and we were the only ones in the place. When the cashier finally got her lazy ass to the register, she wouldn’t even look at me, she just held out her hand for my card. Cheap, dirty place with lazy, foul workers.
Jane J.
Tu valoración: 1 Los Angeles, CA
This location is a disgrace to the Subway corporation. I eat subway multiple times a week and this is the last time I step foot in this one, I’d rather drive to Glendale. I just posted a pitiful picture is a sandwich AFTER I asked for extra lettuce and spinach. I asked for all veggies!!? Where are they. Literally got 3 olives and 2 onions, at this point it is a joke. Subway is supposed to be healthy and half of that is the produce, without that what is the point even?
Osbaldo G.
Tu valoración: 5 Los Angeles, CA
It’s the only fast food franchise in Los Feliz. If you want something fancy or if you’re just a complainer I’m sure the Alcove across the street can accommodate you. But for $ 6 bucks you get a half inch with chips and drink. What more do you want? The staff are great, nice, and well groomed. I was greeted within seconds upon entering. I’ve been to many many subways where the staff look greasy and unprofessional looking and haven’t even been greeted. This is not a bad place to get something good, affordable, healthier than Del Taco on Sunset, on the go. The worst in my opinion isn’t this place but it is the lack of parking and perhaps even sitting space in subway but that’s it.
Anthony N.
Tu valoración: 1 Malibu, CA
Place sucks ass, bad service. And that bitch Katya has something up her ass bitch has to go with her grumpy ass.
Lizsy M.
Tu valoración: 1 Los Angeles, CA
Bad service, need new workers. Employees are stupid, if they don’t like that job they should quit or at least know how to treat customers
Mary T.
Tu valoración: 2 Capitola, CA
I have been here numerous times. Each time it is more annoying. The employees do not listen. Ask you the same thing repeatedly. Why? Because they are too busy talking to each other. Hello! I am here. Spending money. Look me in the face and act like you care about your customers.
Marisol V.
Tu valoración: 2 Los Angeles, CA
Eh!
Nicholas A.
Tu valoración: 2 West Hollywood, CA
This is poorly managed; all the tables are dirty and the service is slow. The floor us also covered in crumbs.
Steve G.
Tu valoración: 2 Los Angeles, CA
If there was a closer Subway to me I’d go but this place needs to focus on their customers! Employees are to busy on each other!!!
Teresa M.
Tu valoración: 1 Redondo Beach, CA
I called to see what time they are open till. The guy was rude and hung up with out saying bye or any thing else. Stirred me away.
Michael G.
Tu valoración: 3 Los Angeles, CA
Good enough.
Ani B.
Tu valoración: 3 Griffith Park/Los Feliz, Los Angeles, CA
Fast. Yummy. Effective. Just cheap on the veggies but if you ask them they might put you more, but you are sure to get THELOOK.
Ben V.
Tu valoración: 3 Fullerton, CA
No complaints… The guy making my sandwich was certainly odd — ending everything I said in «eezy»(pepperjeezy, turkeezy, etc.) — but made grabbing a sandwich more interesting. Love how they’ll toast one half of the footlong so I can take the other half home and it will hold better. Worth a stop. Also, enough with the Unilocal snob«why are we rating fast food» posts. Locations are managed differently, and are often franchised and owned by different companies. It’s good to know if there is an above-average location of some easy food. That said, this one is normal.
Sara H.
Tu valoración: 4 Los Angeles, CA
A Subway is a Subway but this one is always a good experience when I go there. Today, I went in and 11 people were in line ahead of me and normally this would make me turn around and walk the hell out but the staff were jamm’n on the sandwiches, laughing, playing music, smiling and getting their sandwiches out the door, lettuce fly’n around and all! Even with this crowd, I was in and out of there within 10 min, which is why I return. On the down side: the seating is limited and if you get a table it’s likely that another customer’s butt is in your face while in line. Pretty tight place, better to take it to go.
Random U.
Tu valoración: 5 Los Angeles, CA
Really? People are rating Subway on Unilocal?Are there 7 Eleven reviews on here too? The strictly utilitarian experience at Subway is quite simple: 1. Take a bite, filling your mouth with tasteless ingredients and bleached out bread 2. Chew on these materials until they are broken up and soft enough to be swallowed 3. Upon swallowing, the materials will travel to your stomach, thus curbing the feeling of hunger. I give Subway a 5 out of 5 for uniquely providing the most basic function of food without the fancy frills of taste or nutrition.
Anh T.
Tu valoración: 1 Santa Monica, CA
On my way back from lunch, I stopped in to purchase a couple of gift cards. Easy breezy? Not so much. Anh T.: Hi. Can I get two $ 10 gift cards? Cashier: Yes, yes. One second…[ten seconds later]…How much? AT: Uhh…$ 10 on each card. C: One second…[pounds on computer, swipes card, pounds on computer again]…okay, one second…[60 seconds later]…$ 10, right? AT: Mmm-hmm…[ready to shake the shit out of someone] C: One second…[Pounds on computer] I need a new computer… Sorry, one second…[swipes card, then pulls manager over, who is on the phone]. Manager: Ok, one second…[125 seconds later]…how much? AT: $ 10 [feeling more retarded by being around so much retardedness] M: One second…[pounding on computer] C: One second…[shaking head and sighing] After 300 more seconds of computer pounding and useless card swiping, the cashier looks up and shrugs, «sorry.» The manager walks away without a word, still on the phone. I storm out, empty handed and flabbergasted. One more fucking second, and you’d find a couple of Subway employees in the toaster oven.
John M.
Tu valoración: 2 Los Angeles, CA
This place used to be soooo much better when it was a team of smallish mexican women who were so friendly and who even took the time to remember people and what they liked to order. Now, I guess with either new ownership or what… this place is run by teenagers who make the sandwiches sloppily and who move slower than a crippled turtle. At lunch time this place becomes hellish, lines out the door and the parking situation is a joke. I like Subway, but the people working here are rude and door a poor job of slapping some vegetables on bread. At least at McDonalds they need to be smart enough to operate a microwave.
Amy S.
Tu valoración: 3 Los Angeles, CA
A short film for you. I/E. AMES’S CAR: EVENING AMES is driving home from the gym. AMES’S BRAINSKULL You know you want to go to Subway! AMES Noooooooooo I am going HOME and I am cooking HEALTHYFOODSONLY. AMES’S BRAINSKULL But you had a really good workout and you are really tired and Subway has all of these really healthy sandwiches and they are really cheap so you should dooooooooo iiiiiiiiiiiiiit. AMES NONONO. AMES’S CAR inexplicably pulls into the Subway parking lot. AMES Damn you, brainskull!!! CUTTO: INT. SUBWAYRESTAURANT AMES walks inside. There are several GOODEMPLOYEES here but they all scatter and the same AWFULEMPLOYEE — I’m sorry, SANDWICHARTIST — waits on her as always. AWFULSANDWICHARTIST :mumblemumblemumble incoherent: AMES pauses, while she considers all the healthy sandwiches. AMES I’ll have a meatball sub with extra cheese. AWFULSANDWICHARTIST makes the sandwich all sloppy-ass and also gives AMES A Look when she grosses up her sandwich with pickles and black olives. Listen, AWFULSANDWICHARTIST, you work in a Hollywood-adjacent Subway; I bet you see WAYGROSSER sandwiches every freaking day!!!