Studio X & Mail Center

I’m not sure why there are so many bad reviews for this place. I go there a lot since I have an Etsy store and ship things out almost daily.
It is so convenient compared to the post offices in the area. I always have to stand in line for half an hour at the post office but here they are very quick and never take longer than five to ten minutes.
The employees here at Studio X Mail Center are all really nice and professional.
I’ve never had any issues and will continue to go there for all my postal needs.

I heard from so many people that all the employees here are rude and irresponsible. But one of the employees was very nice and kind. He helped me out with everything I had to do very friendly
Everything turned out to be okay and I was really thankful for his careful attention!

I was truly furious at the way they run business. There was a dumb ass lady clerk who knew absolutely nothing about usps. Long story short, she forced me to spend more dollars in order to use my debit card there. No cards for under 10 dollars. She told me i could buy their over priced envelops to make 10 dollars worth of usps cost. Hah! I said no i would go somewhere else. She said she couldn’t refund the stamps that she printed out… She further annoyed me with requesting my id for using my f***king debit card. Just bad place. I hope they go out of business

I really HATE this place with a passion. It may be the only time I have ever actually yelled at someone in public. Anyone who knows me know that I don’t lose my temper easily but I seriously lost it at their insolence.
I had to have a special photo developed for a family member’s funeral and they assured me that it will be ready on time (I came to them 3 days before the funeral). I came by to pick up the photo few hours before the funeral (as I was told to) but they hadn’t even started photo-​shopping yet! Some young chick at the counter tried to argue that I told them I didn’t need it until the next day (uh, I would know EXACTLY WHEN a family member’s funeral is, you dumb c**t!). An older guy there hurriedly photo-​shopped and printed the photo and offered a discount — I was SO UPSET that I just accepted the d/​c price and left.
The result of their overall incompetence, rudeness, and shi*tiness? The funeral photo was blurry and made one of the worst and most painful days of my entire life even MORE upsetting.
I truly and sincerely hope this place goes out of business.

Horrible service. Lost all 3 items I sent in the mail.
They use a computer but DO NOT keep records on what they send.
Save your Time/​Money and go to the post office.

The employees and the owner are rude, clueless and do not understand the meaning of customer service. In addition, they charge you for everything. (also overcharged me for stamps). For example, they charged me for taping up my small box ($ 1). I’ve been to other places where they provide this as a service (literally costs 2 cents). I see a lot of Koreans who go here because it’s in a convenient location. There are other places that provide excellent customer service and are friendly and courteous. Please take your business elsewhere — a place where they appreciate your business and understand the meaning building relationships and serving your customers/​community.

At all costs, ignore «reviews» written by simpletons like David L. Seriously, he took the time to complain about a standard markup on stamps and fax services which is absolutely normal for businesses like Studio X. What the customer receives is extreme convenience by taking care of their postal or faxing needs in the same trip to Plaza Market for example. How much more money in gas and time would be wasted by making an additional trip and hassle with parking again to the post office or Staples? Also businesses like this that have a small mark-​up on small dollar services need to have a minimum for credit card transactions since they are paying per transaction to the credit card services company.
I have used this place frequently for passport photos and mailing packages domestically and to Korea and have always experienced great customer service. Their Hyundai package delivery service to Korea is especially well-​priced — comes in handy during Christmas and birthdays with our relatives over there. As for David L. saying he was treated like a criminal, maybe he should take a good look at his photo and re-​examine his behavior when doing business with places like Studio X. If you look and act like a criminal, anyone will treat you accordingly.

Don’t provide this store any business. They have poor customer service, over charge for stamps so a stamp that says how much the value would be charged for more. Faxing documents cost $ 2 per page which is ridiculous. I rather either go to Staples which charges $ 1.99 for the first page and $ 1.25 for each additional page. They Charge for the coversheet and will refuse a credit card transaction that is below $ 20. If you do not have the cash the manager of all people will expect you to leave something as though you are a criminal. My standards were already set low for this place in comparison to a large company but seriously I don’t appreciate being treated with such disrespect. With an attitude like that they are bound to go out of business. At all cost avoid this place and just go to the post office down the street or staples down the street.