Steele Design Group

Trainwreck. Hired SDG for residential remodeling project. While there was some worthwhile creative input, the rest was a disaster. SDG refused and failed to follow agreed upon budget guidelines. SDG refused and failed to observe general timeline for project. Lots of talk and ideas but little follow through and accountability. For example: flooring materials had been selected and approved in advance; contractor had completed demolition and SDG had not yet even placed the order for materials, resulting in unnecessary down time. Response? «Oh, we didn’t think the contractor would get done so quickly.» All while SDG billed lavishly for «project management.» This scenario happened over and over. In some cases, SDG marked up materials 100% AND billed commission on top, yet claimed these were rock bottom acquisition costs and we would never be able to source them ourselves. Not true. SDG claimed to have «worked» dozens and dozens of hours (and attempted to bill for them) which they did not. SDG made design mistakes and then attempted to pass along the cost. SDG, on many occasions, outright refused to seek approval for expenditures and decisions, and then attempted to pass along the cost. It goes on and on. Finally, SDG performed services and billed for services without holding the necessary state contractors license.