Starbucks

Probably this is my favorite Starbuck store in town. I got in and ordered Mango Black Tea Lemonade w/​matcha. Because this was the first time I tried this, so I was not sure it was good or not. Glenn helped me out by letting me try its taste first to see whether I like it or not.
Great service with great beverages! Love this place! Thank you Glenn ;)

Extremely unprofessional and unhealthy. The manger/​cashier …I believe she said her name Jay/​Shay gave me a cup of coffee that someone else ahead of me tasted as a sample. When I told her that she should give me another one, she poured the old coffee in a new cup and handed it to me. Then I told her that she shouldn’t give me the coffee that someone else had just tasted before. It was only then that she gave me another cup with fresh coffee. All along she was not apologetic and smiling in a condescending manner. Do not go here if you don’t want to get sick!!!

Bought a green tea latte hot yesterday around 645pm and the barista is really cute! Can anyone from Starbucks tell me his name? or if you’re the guy Hello there! Hahaha
PS:
This is the weirdest thing but hey! And yeah I love Starbucks!

Everytime I come to this specific Starbucks the manager has a rude nasty little attitude; he’s a older, blonde man. Also my drinks are always made incorrectly. I ordered a Caramel Macchiato and the skinny tall barista put more milk than coffee in my drink so I asked if she could put a extra shot or something instead of asking her for a remake and she said «yeah but for future reference it cost 60 cents for a extra shot.» I basically told her okay but my drink wasn’t made right and her little attitude got worse and said «yeah but still it cost 60 cents» and she poured out some of my drink out and put the extra shot and called out my drink and slammed and basically threw my drink on the bar. To top it off my drink still tasted disgusting. I used to work with food and I work in customer service and I come to Starbucks VERY OFTEN this is not the way you treat your customers. If you hate your job so much, get a new one instead of being rude to your customers. ESPECIALLY if they weren’t rude to you in the first place. The General manager need to replace the store manager and a few of their associates. To be honest.

I normally enjoy Starbucks but I was very disappointed with my visit today.
After ordering my drink, a simple coffee, the Barista ignored me and proceeded to flirt with the next customer for about 30 minutes despite continuous glares from me.
I was so angry that I forgot to look at his name tag. But I will never find out because I will never never never come here again.

I hope someone from Starbucks corporate reads this. I walk into this location which is extremely dirty. The floors look like they haven’t been mopped in weeks (has a dusty feel underneath my shoes) All of the employees are basically clustered around together socializing. And get this as I’m walking in towards the register to order a employee runs in front of me to order then has the nerve to stare me down! I WONT BE RETURNING TO THIS LOCATION!!! And I really suggest you don’t either.

This is a nice spacious location. Parking is not that good so prepare to walk. Very clean and staff is welcoming. The reason I didn’t give it a 5 star is because this was my first time. I will reconsider my star rating upon future visits.

I was there this weekend and really wanted a caramel macchiatto I stopped in the location is clean and I had a lovely young girl helped me with my drink. Thx brie you were awesome and pretty.

Hate Starbucks’ coffee.
Love Starbucks’ College Achievement Plan*.
Hate getting Starbucks’ gift cards with undisclosed value amount.
Love Starbucks’ food/​lunch items.
So, when my financial guy needed me to sign off on some paperwork, I suggested we max out my gift card while taking care of biz.
Totally embarrassed at the cash wrap.
Gift card included with certificate of achievement for a three hour presentation I gave last year was a mere $ 10, barely coffee, let alone lunch, not Starbucks’ fault, mine for not passing the card on cuz I had agreed to speak pro bono.
Anyhoo, we threw the needed cash into the total and tip jar then settled down to matters at hand. He praised his cold coffee concoction. I sipped a Raspberry/​Pomegranate Refresher made with sparkling green coffee and devoured half a tasty $ 5.95 Turkey/​Havarti sandwich (whole 460 calories, 29g protein, 16g whole grains), ate the rest for dinner to fuel this review.
With Vice President Biden in LA today speaking on behalf of new minimum wage laws, we reminisced as to our first jobs and wondered what such legislation would mean to young people in the future.
Store location is clean make that pristinely maintained. Gracious baristas know their stuff. Wifi is free.
Park on Pico, two-​hour meters ($ 0.25 per 15-​minutes), except during anti-​gridlock times (4:00PM — 7:00PM) when towing is imminent. Paid public lot behind premises but I didn’t feel safe even at 11:00AM with the homeless guy camped out by the pay station. Some Unilocalers say parking at Westside Pavilion across the street works. I dunno for sure, would guess, at your own risk if you overstay the mall’s limit or security spies you crossing Pico…
*

Personally, the Pico Ave. is my favorite Starbucks… in the morning that is. The employees that take morning shifts are the best. I could definitely be more pleased with the afternoon service though.
The other day, I went to get some coffee for my workers. It took 15 minutes to make 4 coffees and prepare 1 cookie! I was very disappointed and have learned not to go to Starbucks in the afternoon.
Anyway, mornings are much better. I get a coffee 4 times a week there and it is very efficient. The line is usually long but I’m always in and out.
Finally, the parking. It is a pain every time. It cost too much and is always full. They need a better lot.
I hope this was helpful to other Starbucks patrons and employees.

Ok so I love their new mobile order and pay feature through their app. Yesterday I wanted to take advantage of it and enjoy a peach green tea lemonade. I ordered it and 10 mins later I wasin front of the store. As other Unilocalers mentioned, the parking is not free so I ended up taking a chance of parking w/​o putting money in the parking meters since I thought I just have to run inside and grab my drink and come out. Right? Well wrong!!!
When I got to the register and said that I am here for a pick up, I didn’t get a positive response. The employee replied back, «what pickup»… And that was when I realized that if I waste any time at this store, I will for sure get a ticket.
The bottom line was that my drink wasn’t ready… So I asked for my order to be canceled. It is a poor customer service and customer experience since I really wanted to have that drink while driving back from LA to OC!!!

I like this location a lot, especially early in the morning when the other businesses nearby are closed and parking is easy.
Later in the day, parking is a bit of a pain.

Ordered my drink everyone was very friendly. Sat down spilled it because I am dumb like that… They cleaned it up apologized to me and then made me another drink… I was like… Umm… I should be apologizing to you… Haha Great service!!!

They’ve got a new manager and she is great! Very professional, always lending a hand at the counter, cleaning, or stocking the shelves. She has the staff behaving in a most appropriate manner and it seems as though she let the less than enthusiastic employees go. The Friday a.m./lunch crew is awesome. What a difference when the boss is setting a good example. Atmosphere is pleasant, spacious layout, and plenty of seating. Coffee is always hot and service is fast. I was never too impressed over the last two years or so but NOW i can highly recommend this store. Note to DM: send manager Guiliana (?) to Ocean Park to straighten those clowns out!

This a pretty awesome location. I’m an early bird and I get to this location around the time they open. Today Laura the barista was hating her job. I’ve been to this location several times I’ve had an encounter with this girl 3 times and all 3 times, it’s sucked! I asked her to heat up a pastry I’m purchasing and it was like I was asking her do half her salary for the day!
On the other hand, I’ve had positive encounters with a different lady at this location, blond hair/​streaks and tall with tattoos. Cool chick! Early morning but she didn’t feel like customers were intruding! Awesome service.

I’ve never written a review for a Starbucks before. Never felt I needed to but this time I do because the service I received from Dani, I believe her title is Lead, was the best I’ve ever had at any Starbucks. Ever.
Thanks Dani, you’ve rally made our day!!!

The manager of this location is extremely rude and unprofessional. I’m not a difficult customer … I ordered straight from the menu with no customization yet she got an attitude with me.

this Starbucks is pretty large — the size of a medium café. Plenty of seating!
The Baristas are all nice, speedy, and are pretty efficient with making the caffeinated goods. However, there is a lack of power outlets for those in need.
The parking lot is also metered — $ 1 per hour, 2 hour max. Very hard to find street parking. Also, coming out of the lot you are forced to turn right, and then South… even if you don’t want to go South. There’s no left turns onto Pico, which really sucks.
Otherwise, it’s a pretty nice Starbucks!

This is a great Starbucks. It’s spacious, not cramped. Love their bar seating. The baristas are friendly, fast and efficient. Parking is no fun because you’re forced to pay for metered parking in the adjacent lot. Hate to admit, but I got my first-​ever parking ticket here by literally going in and coming out (I swear, not even total of 5 minutes. yeah, I know, my bad)… beware, the parking enforcement officers are watching and waiting to get you!

OK, the new Perfect Oatmeal w Blueberries et al is pretty great. I had it at another location a few days earlier. Here, at this location, they had to do three times. It doesn’t look like a different concoction as the other, but I dont’ know.
The first one Oatmeal was filled to the brim with water, like a backed up sewer. Yuck. I asked if they could try it again. The second one was better — but still incredibly soupy. Uh, I’m so sorry, but I just can’t enjoy that — nor had I seen that as The Norm for oatmeal over the years at other locations. So, yes, I asked a third time. And this time, they added just a little water, stirred it around and it looked better. A lot better.
Maybe they were annoyed by me. I believe I was courteous, respectful and friendly about the whole thing. One of the two barristas… just couldn’t have been grumpier about it.
Outlets for laptops are at a premium. Not many there. And strange, you might get Coffee Bean & Tea’s WiFi signal instead of SB. Ah well. Oh, and DONT PARK on Pico ffrom like 4pm onwards. Check the signs!