Starbucks

These guys need faster baristas and more staff. Seriously, mornings can be bumper to bumper like the 405 fwy.

So… bad store. So… bad attitude. So… bad communication. Ignoring customers’ asking… etc. Pick other coffee shop. Don’t go there.

…no greetings.
…they are not friendly.
Once you come in you can feel the bad «vibes»…

this starbucks has a very long line and they are very slow and confused all the time and the customers are also slow and confused but i guess that i can not fault starbucks for having ridiculous customers but i can fault them for having ridiculous employees i mean i don’t know if i ran a business i would hire people who are fast and polite and kind and who don’t announce to the entire café that someone has insufficient funds on their starbucks card because there are much more polite ways to communicate that and it could really hurt someone’s feelings but i guess you just hire whoever and also if i ran a business everyone would get fridays off and we would just be closed on friday and saturday and sunday and maybe sometimes on wednesday and everyone would be able to afford their own car because it is not fun to take the bus i don’t care what anyone tells you and also there would be snack time and nap time and we would watch movies if it was raining outside and also there would be a playstation for everyone at christmas so these are just some of the things that i would do and if you work at starbucks and you are reading this then i hope that someday you would work for me but until then you could tell your boss that you want snack time i wouldn’t lead with a playstation pitch you have to start small and build your way up and also this location is out of cake pops all the time but that is okay because i hate cake pops

This is the worst Starbucks I have ever been too I order 2 drinks on the same tab and the Susana took extremely long to bring one out then she took even longer to take the second one out I realize it’s a busy location but I was once a barista she just simply didn’t work quickly and efficiently I been there many times and not once did they ask me if I wanted a recipe or not they take my money and don’t offer receipts like all other Starbucks One of the baristas gave me a lame excuse stating that it’s hard to make frappé and it does not take that long to make a frappé because you’re not pulling out shots I would like a refund but I did not get a receipt

A Starbucks is a Starbucks is a Starbucks. Really? They are generally. Consistent, so not much to say.

Line can get pretty long during the morning coffee break rush, but they don’t forget my order like Coffee Bean does across the street. If they’ve forgotten or made mistake with my order, they’ve been very courteous about it and even offered a voucher for my next visit.

Perfect Location. Drinks are fast great service I love Starbuckss Plenty of seating area around. Ive been here a couple of times & there’s soo many cool spots nearby to grab food on the way!

I rarely give one star reviews, but this place really deserves it.
Granted, I entered here with low expectation because let’s be honest, it IS a Starbucks. But, I was desperate for some caffeine before class.
I went in at 9:40 am on a Saturday for a tall skinny vanilla latte. At 9:55, my «latte» gets called out. I tasted it and gagged. I opened the lid to look at what I had just been given and it was HOT MILK. They forgot to add a shot. I gave it back to them and asked they add the espresso. I saw the girl balancing the lid (that I had drank off of already) on the communal chai tea box– super unhygienic.
Then, she put two shots in my hot milk. A tall only gets one shot, for good reason. I gave it the benefit of the doubt and tasted it. It was SO strong. I told her to please remake the tall latte with just the single shot it is supposed to get.
Twenty minutes later, I finally was able to leave with a gas station quality «latte” — no foam and overheated milk.
I worked at Starbucks for 3 years so I understand, stuff happens. But really?! A latte with no espresso then too much espresso? And a 20 minute wait where there were only 4 people in line who each ordered 1 drink with SIX people on the floor.
tl;dr: Save yourself the headache and just cross the street and go to Coffee Bean.

A bit late from when it happened but might as well put it out there as an fyi to this store’s clients. this happened around the 3^rd week of last month. me and my wife went there to grab a late night (9:50ish pm) drink and planned to walk around the area before heading home (we live nearby). as we are about to enter the store i realized i forgot our parking ticket. i told the wifey to go ahead as i went back to retrieve the ticket. as i went back to the store, i noticed the doors were already locked. i saw my wife and another lady customer inside, being attended to by a cashier and a barista. another staff was working the tables and chairs in the store. i motioned to my wife to open the door for me. she came by to open the door and as we made our way to the bar area the staff working the tables/​chairs called my attention in a rather harsh manner, and in a yelling like tone, he said, «sir, you cannot come in the store, we are already closed!» pointing at the door where i came in he continued, «i want you to go back through that door and get out!!», he was louder too. in an apologetic way i tried to explain my side. i told him my wife is already in the store and i need to have the ticket validated. significantly louder now he said, «i don’t care!» i was stunned and amazed at the same time. i am a nurse and definitely have been in a situation where a patient would give me a reason to freak out but never would i give in to it no matter how insulted or hurt i am. what i did is not even close and this dude is acting like i am about to rob the store lol. he made it clear that he doesn’t care about my reason for letting myself in. i asked him what he care about and he said, «i want to go home!». i asked him his name, walter or walton i think his name was. i am not going to stoop down to this dude’s level, i walked out of the store and handed the ticket to my wife. i was just about ready to call it quits when i noticed that walter or walton is still talking and purposedly banging chairs and tables around. i saw my wife saying something to him and the other lady customer as well. i knew i need to go back in there fearing that he might hurt my wife one way or the other. again, my wife opened the door for me. as i walked back in, i can hear the other customer saying to walter/​walton, «well, if you do not like what you do then don’t take it out on your customers». my wife told me later on that while i was out, he was banging the tables and chairs while cussing and saying things like, «i F-​ing hate this job!» first time i saw somebody not happy about starbucks lol, and what makes it worst, its one of its employee. anyway, i tried to do the right thing and asked for the store manager’s card whom the other employee readily offered. the following day i called the manager and informed him of our little encounter with one of their «unhappy» employee. he responded accordingly and by the book i would say, including offering me and my wife to ask for him or a supervisor when we go back to the store so we can get compensated for our not so good experience. well, my wife is the regular goer to that specific store but after that experience she never went back and opted to go back to our original store (von’s starbucks, by 3^rd st and vermont), its a bit off of our way but the baristas are definitely more friendly.

This is my second review ever! I was very irritated at the barista Luis keep skipping my drink and I noticed he keep making the more simple drinks. Having been a former barista It irritated me. First in first, that’s what’s was the order not grab what ever is most convenient. This guy made 9 drinks, I sat by the cold bar and watch while he skipped my drink it was ver irritating! I wanted to confront him but knowing my self I might have said something over the line. I asked every one on the floor what the store number is and now one knew, not even the shift in charged. The only guy that knew was Walter, the guy with the black ray ban reading glasses. I do understand this is a new location, and I’m sure and I hope they meet partner standards.

FINALLY!!! For the longest time I’ve been waiting for a Starbucks to open on this end of Wilshire and the location couldn’t have been more perfect. Love the parking structure that has 1 hr free validation and the free wifi, and of course, the coffee

This Starbucks is very new and is sparkling inside and has friendly and fast service.
I was a bit surprised to see that the interior space is not very large, and, considering the spacious outdoor areas, I suggest they add some more tables and chairs. Being that is sits on the corner of Vermont and Wilshire, a mega intersection in Ktown, it would be highly attractive for people to come and enjoy the sights of that city-​scenery. Just sayin’. ;)
That’s all for today boys and girls. My opinion is given. Carry on.

I like the staffs here. Came here two days in a row and guess what… same staff member. He remembered me and asked if I wanted the same thing as the day before. I said «Sure» because I wanted the same drink, plus I wanted to test if he actually remembered. I ordered a green tea frap w/​two extra scoops of matcha. Got my order exactly the way it was.
Why only 4 stars and not 5? Too many people. It was filled with business people when I got there and even when I left. Will be back!!!

I ordered a Grande Sumatra, not too difficult right? I knew there was going to be as slight wait for my coffee. After waiting 10 minutes for my name to be called, I decided to wait by the bar. Gonzalo saw me waiting, but didn’t acknowledge me. He makes and hands out 3 drinks right in front of me before asking if I was waiting for a drink. I told him a grande Sumatra. He looks over and starts to pour my simply brewed coffee. I ask how long does the Clover normally take to brew and he says about a minute, minute and 10 seconds. My receipt printed at 9:40 am. My coffee was not in a cup until 10:57 am. Gonzalo just shrugs and laughs it off.
I guess when you’re a big corporation customer services and nothing to you. Customers = $$$, customer service = nothing.

I’ve been here a few times for client meetings. The coffee is fine but the WiFi is always TERRIBLE. Tonight was the worst. No internet at all. Apparently there was a power outage yesterday & the router is off now but according to the barista they aren’t allowed to touch it to reset it. I guess Starbucks wants me to take my business to Coffee Bean across the street.

I really like this new location. Very good service here. They get your order right the very first try. Love that fact ;) they know how to think outside of the box.
It does get pretty busy. Not sure if that’s normal or because of the location being new. Regardless it’s worth the wait.
If you are in the area stop by for some form of Joe. You will like it ;)

4 ½ stars. Only 2 weeks new! This location in Korean town offers a clover machine that brews Starbucks reserve coffees which are offered at limited Starbucks locations. I parked on the second floor of the new public parking structure directly behind the retail office center which had self serve automated parking.
The store is decent sized and was busy for a late afternoon with business people and students. I started off with a java frappuccino organic soy milk that was yummy then chased it later with a clover brewed Maui Makko reserve that was smooth and delish. Yes the Starbucks reserve coffee are worth the added cost.
I’m looking forward to the next tasting from the Clover brewer reserve coffee offered at limited Starbucks locations.

So yea, this is a Starbucks, topless twin-​tailed mermaid logo and all.
The baristas still spell my name wrong (then again, I deliberately give them a different pseudonym on every visit), lines are always long because there is always that Starbucks nOob that asks for a «large» coffee making the barista double-​check to see if the customer wants a grande or a venti, and as Jimmy Kimmel mentioned, you may find a homeless person showering in the bathroom sink.
Jokes aside, this location is new and I love it since I can walk to it from my office. It’s located at the southeast corner of Wilshire and Vermont in the newly constructed twin-​tower-​luxury-​apartment-​store complex known simply as The Vermont (
).
You know Starbucks is always innovating and therefore does a lot of «firsts» such as being among the first coffee chains to offer free wifi, as well as planning to be the first coffee chain to offer wireless charging pads for smartphones (
).
So it’s not surprising that Starbucks is the first and currently the only business open in The Vermont. On a side note, in the near future, a pizza place, some sammich place known as Jimmy John’s, Fatburger, and a grocery store are supposed to be opening up shop.
Like a drug addict, Starbucks coffee is my heroin and the baristas are my dealers. Forget Subway’s sandwich artists, the baristas at Starbucks are the real artists. They can customize and pimp your coffee, frappucino, latte, or tea, anyway you want it.
Starbucks got me young with that aforementioned topless Catherina Zeta Jones from Zorro-​hairstyle sexy mermaid and of course, their strong cups of Joe. That roasted almost to the point of being burnt taste is something that no other coffee chain can replicate. Sorry Coffee Bean, y’all are frakkin’ weak compared to Starbucks (sorry had to do a Battlestar Galactica «Starbuck» reference).
So rejoice office workers on this side of Wilshire, we no longer have to walk over to the Normandie location or to the horrible Vons location on 3^rd Street. Starbucks FTW!
* Beware the cops with nothing better to do that hang out at the Shell gas station and train station at the northwest and northeast corners of the intersection. They give tickets if you do not make it across the intersection before the light turns red.
* I remember when Koreatown only had one Starbucks at the «Aroma Center» on Wilshire and Serrano. Now, with the addition of this latest location, there are 3 along Wilshire Boulevard between Western and Vermont Avenue. So all that down-​sizing talk from 2008? Not happening in the 213.