Starbucks

Every time I come to this Starbucks location I always get the worst experience. I always order a caramel macchiato w/​soy milk and they always forget the soy in my milk. My sister got the white mochiatto and she did not like it. She said it had no flavor she had to put sugar for it to taste sweetened. On top of that they handed us our drinks over filled spilling over. Baristas need to think about delivering quality not rushing every order.

The drinks are always water down. Stop using so much ice! at least hire people who can make the darn drink.

SO…
I decided to go and order a Peach Green Tea tonight, after trying it for he first time earlier today. When I tried it earlier, it was sooooo good, hence why I wanted to get another one.
This time, I decided to get a Sparkling Peach Green Tea here, and it was the WORST. It literally tasted like water and sugar. So I went back and told the guy at the window how it tasted. I mentioned that it didn’t taste like anything, and no peach flavor. I also wanted to mention to him if I could have the drink without the sparkling water, or whatever they use, but the guy completely ignored me, went ahead and added 4 pumps of their peach syrup, and gave it back to me. It tasted even worse. He was so disrespectful.
Don’t come here if you want a crappy drink made for you.

I don’t come here much, but the few times I do come I have a great experience. I don’t understand why I always seem to put a higher rating than the overall rating. I see they have 2 and a half stars. I enjoy coming to this Starbucks. I only know a few with drive thru and this one so far has been the best one. Every time I come there are not a lot of cars. I do not have to be waiting in line forever like most Starbucks lines.
I have ordered my cinnamon dulce frappuchino with caramel drizzle around the cup at many Starbucks. For some reason most places charge me extra and do not put it around. They tend to put a little bit just on top. Every time I come here they put a lot of caramel drizzle and they fill the whip cream to the top. To me that is the best part.
The drive thru was a little confusing to me the first time, but it was dark. There are a few parking spots. The baristas are always nice and like I said they have always make my order correct. Every time I am by this area I have to stop by and get my Frappuccino.

Employees are very helpful, feels kinda weird when you order from the window and they shut it right after., but overall its great! I just wish they had an indoor seating area as well.

I’m so confused about this Starbucks. Seems like any coffee or frap I order taste so different from other starbucks! I literally have to order extra of whatever im getting just to get the right taste. like if I get green tea frap i have to tell them extra matcha. If I get caramel macchiato i have to say extra caramel or else the espresso taste like the residue of coffee filter. I don’t get it because the barista are the same staff from York and eagle rock branch. It’s frustrating but this is closer to me. I hope they have coffee tasting and see the difference of other starbucks from them. And this is the ONLY starbucks that has water down taste

I would really like to feel good in this place. I mean, I love the layout and it’s close to my home. However, every time I go, there are homeless people screaming, cussing, or smoking near me. I’d really like to just sit and enjoy my coffee without feeling attacked. This place feels unsafe and hostile because of that. I hope that Starbucks can do something about improving the experience. And isn’t a coffee place all about the experience?
I’m giving it 2 stars rather than 1 because of the friendly staff. They rock!

SLOWEST STARBUCKS EVER. Not only is the design depressing and there constant potential for hitting someone’s car at any moment. They are extremely slow. I don’t know if it’s the size of the box they work in that doesn’t allow them to move freely and efficiently but I’m never out of the drive thru in less than 15 mins when there is a line. Make the trip down York to that Starbucks. It’s way better if multiple fronts.

Slow service for a drive thru starbucks, every time I order their smoothie they always take forever, didn’t know making the smoothies were that hard. The entrance and exit is on the same side making it difficult to come in when someone is exiting.

This is by far the most inefficient drive thru Starbucks ever built.
I pull up this morning only to find a long line of vehicles so I decided to park and go up to the window instead.
There was no one in line at first but somehow some lady managed to sneak in front of me which was not a big deal until I realized that she was only there to complain about being treated unfairly the day before.
After 10 minutes of straight up bitching she finally got her stupid free drink, and yet continued to bitch.
Finally my turn comes and I ordered 2 iced Americanos with soy, tell me why on Monday I paid $ 4.85, Tuesday $ 3.85, and today $ 6.85?
Annoying!
This place needs to get it together.

Pretty new Starbucks, newly remodeled.
Line was pretty long but moved fast, went with the new Smores Frappé and it was pretty good. Not something you should have on the daily, but for me it was a tasty and filling lunch on the go.
Clean and well kept, nice service.

Starbucks do not usually catch my attention, but this one did because before the remodel it was repeatedly referred to online by multiple websites as the «most depressing Starbucks in America».
Before the remodel I used to giggle at it when I drove by, not cynically but with a little humor.
Now after the remodel the place actually looks decent and respectable. More for the drive through customer (like me if I’m going to a chain coffee joint) who needs the caffeine, the place will hold its own with the rest and is in a convenient location. As for the coffee/​etc… yadda yadda yadda its a SBUX.

I was thrilled when I first heard there was going to be a Starbucks down the street from where I live.
My first visit when they first opened was soooo awful… It felt like I was getting coffee in a prison. Plus, service was slow.
My second visit, after the renovations. Still awful. Don’t get me wrong, the exterior looks waaaaaaay nicer and non-​prison-​like now. However, service is still slow and they don’t provide guests with milk/​creamer out on the counter like other Starbucks locations do.
OOh and the parking lot is super tiny. There’s only like 4 parking spots and it’s tough getting in since the drive thru line stretches across it.
On a positive note, the open concept is nice. BUT! there’s a downside: Flies. Everywhere.

After the renovation, this is no longer a depressing Starbucks. They gave it a great facelift by adding wood accents on the walls, lots of new patio tables and chairs, and got rid of that awful prison-​like front wall that kept all the light out. Much better!
The drive-​thru lot and parking situation is still a mess, but it is what it is and it’s not something they can fix.

I most say people are so ungrateful the comments I have been reading are pathetic unappreciated just because it dint have the (feeling) of a Starbucks with wifi… oooo please have you ever been to the one in Vons it only has one tables makes no sense maybe if you put two words together it will spell drive thru… To the owner of this place Pay no attention to the negative comments you will never pleasure people.
I have been working in highland park for over 8 yrs I have never seen a Starbucks till now, I’m so happy I have one near my job the Starbucks looks nice I love the service and for all I know its always been busy, for the people who didn’t agree how it was built before I suggest you be grateful that HighLand Park has a Starbucks. Great job

With all the local Hype, I just had to check out this renovated Starbucks. Coming from the east, it’s difficult to get in, so I would recommend hanging a U at the next street. Immediately into the driveway, you hit a line of cars for drive-​thru, so I backed into a rare end spot so I can get out of the traffic. walking to the counter, I noticed there were no doors, just a front counter like a fast food restaurant. I felt this was a take-​over of a taco bell, but it was built outright this way. I think it take some time getting used to, or maybe the idea was to not keep people from hanging around too long. In any event, it’s not as comfortable as those Starbucks with sofas and nice padded chairs to lounge around in. All you get are steel seats and a table outside breathing LA air with no aroma of that famous Starbucks coffee brewing. Even though this may be an up and coming neighborhood, I still would not want to hang around here too long…

I know that everyone calls this place the «most depressing Starbucks in America» but it’s starting to look better now!
I have to admit that it’s pretty small. There isn’t too many parking spaces and it seems small on the outside. I have to say that it is different to be ordering your drinks from a window like a taco stand.
This Starbucks definitely seems like it’s catered for customers who like using the drive-​thru. I feel that the drive-​thru is pretty efficient and the service is great! I’ve never had to wait more than 5 minutes for my drink, even with 2 – 5 cars ahead of me.
FYI, I feel like the way that the drive-​thru is designed is not ideal for people who want to park there because there isn’t enough space and it seems difficult to pull in and out of the parking spaces.
Overall, I’m happy that it’s on the way to work for me. And they do a good job with my iced coffee with 2% milk!

The store is under construction but the drive thru is still open! Great to have a Starbucks near by with awesome customer service

I like Starbucks, which makes a part of me-​the younger more idealistic activist part-​sad. The working, in a rush, having to get to where I need to be part of me appreciates a quick stop with a known product. That being said, don’t be mislead by the fact that this is a drive through-​it i slow and ill organized.
The drive through enters and exits through the same driveway in the parking lot, which makes for a lot of congestion. On top of this the parking lot is small, this is a real problem because when the place gets packed-​which I guess is everyone else that complains about how bad this place is but still comes anyway-​people that think they can get better service at the walk up window just park anywhere and block the route. It causes a lot of honking and people getting annoyed early in the morning-​not nice.
I guess the best way to sum it up, this place is ok, starbucks is pretty much starbucks. The drive through is slow and poorly planned, no real décor, just a lot of traffic and people complaining-​if there is another one on your route or maybe closer to your work rather than your home, you might want to try it.

Yes this place isn’t like the other Starbucks but they do what they do best, provide you with a great drink and decent sandwiches.
One way in and one way out. Parking has 5 spaces plus one handicap.
All seating is located outside on metal stools or concrete benches.
Have been here twice and I am out the place within minutes.
Staff is nice. Glad there is a option on this side of town.