Smart & Final

good deals love the new look and prodcuts

This store is always packed no matter what time u go in. I think management needs to be more strict on handling their staff. The girls talk tooo much to eachother and some of the girls don’t even greed or smile at you. The only manager that I would give a 10 too would have to be teresa. She’s excellent in everything she does. However there is this one manager named javi who just walks straight pass without even helping or greeding. I say if you are unhappy with your job leave cause it makes me not wanna shop at this location. The registers always lock and Noone comes fast enough. I’ve shopped on a sunday and lines are always packed and no management to manage the front. On staff you have a girl name jessica who is very great. Upon my visit once again I asked javi where an item was and he said you guys didn’t carry it so walking down the Isle I ran into a staff member named hector who found the exactly item I was looking for minutes after asking ur management javi and he gave me a straight no without even trying to look for the item or asking someone else. I love this market but I think manager manny needs to have a talk with javi and let him know customer satisfaction is required & needs to be recognized or else I will take my business elsewhere!!!

This is one of my favorite places to shop. The staff is exceptional here– I love Teresa, the amazing manager, Juan the cashier is an extraordinary and charming personality, Julie is always smiling and happy, and everyone else in the store is just exceptional. What a great asset to our neighborhood!

Super rude cashier! She rolled her eyes at everyone. She spoke to my mom in spanish even though my mom was speaking to me and her in english. That was the worst part. She spoke to everyone else in english but to my mom in spanish. I had to tell her «she speaks english» but again, she just rolled her eyes. Not only did she take forever with our 3 items but she had the worst attitude. Never returning. Thanks Jessica from Smart & Final for ruining our time at that store.

What was once a Vons is now a Smart & Final Extra. Many things are sold in bulk and the neighborhood seems to be receptive, seeing as there are always long lines. It’s almost like a smaller-​scale Costco in terms of the variety offered, the option to buy in bulk and reasonable prices.
Their produce is always fully stocked and fresh but some items, including avocados and mangoes, aren’t always so ripe. Their meats look good, they have a pretty standard selection of liquor and to my delight, they sell beautiful plants and bouquets. You can get a pot of flowering orchids for under $ 15, assorted bouquets for a little over $ 10 and a bunch of tulips for about $ 5.
The cleanliness and organization of the store is maintained well, as well as the parking lot. Cashiers are friendly and swift. Plastic bags cost 10 cents, so don’t forget to bring your own. Or you can purchase tote bags, which I believe cost 99 cents.

Customer service sucks here. Not one thing is organic that I found. Just lots and lots of junk foods. If you want pigs feet, pickled eggs, and cases and cases of candy bars, you’re in luck. Way to serve the community!!!

Smart & Final is a wonderful resource, a good way to save some bucks. No one supermarket has everything I need. I go to Smart & Final for their frozen Chicken thighs, they come in ten pound packages for $ 6.99
The same ten pound package is usually $ 8.99 at Food 4 Less, and that really ads up when you buy as many as I do for my dogs.
I eat some of it too, on occasion. Its quality chicken, and the cheapest meat product you can buy at 69 cents a pound. I sometimes bake it in my oven with barbeque sauce and a pineapple ring for myself, and boil it for the dogs.
The service at this location varies, some of the cashiers won’t even look at me, much less talk to me as I pay for my groceries. I complained to the manager who I believe is from Bangladesh, or some other South Asian country. He really didn’t seem to care, at least he didn’t seem interested in my concerns.
I believe male cashiers are nicer to female customers, but they should treat us all the same.
I also buy a lot of Bar S brand chicken hot dogs for my dogs, a one pound package for a dollar, slightly more than the frozen chicken thighs, but my dogs enjoy the change of pace. Chicken for breakfast, hot dogs for dinner.

I live nearby so I go to this grocery store fairly often. This place is pretty clean, considering the neighborhood its in but it has terrible service. I feel like the staff who works here know nothing about food or shopping for food.
I was trying to cook and had ran out of goat cheese. I called the store to ask if they had any. Call got disconnected twice. Then finally, a guy picked up.
Me: Do you have any goat cheese?
S&F worker: Ghost cheese?
Me: No, not ghost cheese, GOAT cheese.
S&F worker: Ummm… I have to go check. I’ll be back in 5 minutes.
At this point, I decided to just start driving over.
S&F worker: Do you know what brand it might be?
Me: A few different company make goat cheese.
8 minutes into the phone call…
S&F worker: We don’t have any.
By this time, I had already arrived to the store so I went in to check. They had goat cheese.

Great store… Friendly staff, clean and well stocked. Their produce is fresh. I have been shopping here weekly for about 2 months and have never had a problem. The lines do get long but they will open more lines quickly. I have twice been pulled into a newly opened line by the assistant manager who is always a pleasure. They have good hours.
Overall I would recommend this store. I just wish they carried more sugar free items.

We went to smart and final and the cashier gave us too much change when we tried to return it because she only owed us $ 8.00 not $ 20.00 she got really confused had to call a manager and it took us 15 to 20 minutes to get our 8 bucks I was the most annoying thing ever …
By the time I got home all my ice cream was melted
Thanks guys

Yes, this place is a place that has almost everything that I need to make my meals. Most of the workers are surprisingly nice and pleasant. Then there are some that did not even crack a slight grin when ringing up my groceries. even AFTER I said hello with a smile to them. Other than that, four stars for everything else.

Friday, April 18, 2014
Who’s idea was it to re-​arrange/​remodel on a holiday weekend? Just returned from the most frustrating shopping experience. Couldn’t find anything and the staff appeared as lost to where everything was placed. AND S & F Corporate office has a voice mail to leave concerns :(I’m DONE with Smart & Final.

I would say basically a mini Costco.
If you wanna buy things in bulk or larger quantity, not too expensive.
Have pretty much everything you can think of.
Alcohol selection is snazzy: D
dolla dolla bills yall.

This is a great and easy place to come to for your groceries or if you need to rush to get that item you forgot for your party or event. Great grocery section, all the household items you need, and of course a great place to get your party needs (beer and liquor). We’ve come to get to know the staff, always friendly and helpful. It was even so when we weren’t regulars.

Honestly cashiers need to keep their personal stories to themselves. At least not in front of customers. I’m sorry but I don’t need to know that your mother gave birth to you and brother ‘natural’ and she’s a ‘cave women’. Really??? Was that necessary in front of me while I’m trying to pay??? That convo should have waiting until you and the other cashier were alone.

i just moved to chinatown from e. hollywood. i’d been looking for a nearby market; but there don’t seem to be too many, so i continued to shop in silver lake & w. hollywood when i was in the area.
i decided to see if there was something closer & discovered that this had replaced the von’s that used to be here.
anyway…i went there for the 1^st time yesterday with some coupons i’d printed online. i hadn’t noticed that some were dated for the following day & asked the supervisor, Julie, if she would honor them. she spent a considerable amount of time calling the manager to get the okay & allowed me to make the purchases at the discounted rates.
I am disabled and the staff was very helpful to get items that were either too heavy for me or out of reach. the store is clean & well stocked (just not all the specialty items i get @ trader joes).
i had to go back today, and even though she had gone out of her way to get me the discount prices because i said that i wouldn’t be able to return, Julie was still very courteous when she saw me again & i told her that i had to come back any way.
they don’t have all the items i’m used to, so i can still do my major shopping @ trader joe’s in silver lake; but this store is only 5 min. from home.

Used to be a Vons and before that a Safeway.
The Workers are nice and the market seems clean compared to other nearby markets. I have to hand it to the cashiers for keeping their cool, they really have some down graded clients who complain and haggle about the dumbest things sometimes.

Only good shopping in the hood until
opens up.

Quick Tip: This place is in the hood so there will be a few ghetto fabulous in here.
I don’t like this place but it’s the closes American grocery store around this area. I absolutely dislike the people who works there. They can be so rude. I was here last week waiting in a long line at the register and when it was my turn for the cashier to ring me up, she WALKS AWAY WITHOUT SAYING A WORD. WTF!!! ARE YOU EFFEN SERIOUS RIGHT NOW? 3 minutes later she returns, doesn’t apologize and she gives me an attitude. LOOK LITTLE GIRL– JUST CAUSE YOU HATE YOUR JOB DO NOT TAKE IT OUT ON ME!!! I’m not one to cause a scene but let me tell you– i REALLY wanted to. Ugh I would recommend people to avoid this place as much as possible. You’re better off somewhere else.
This place gets ONE star because of the Wells Fargo inside.

It’s one of the larger Smart and Final stores. I usually go to the one in Highland Park to grab a few things, but this place has a much larger selection. I wish they had more organic and natural products, especially in their produce section. Otherwise, it’s pretty decent place to go.