Select Limousine Service

I was referred to this limo service by my company. Never again!
I had used their service twice last year and both times the service was pleasant and the charges were fair.
I called and arranged for a 3^rd pick up for the exact same route. I was given the same quote I got the last 2 times. However, this time around I am being charged twice the amount I was quoted. When I called and inquired about the charge, they denied giving me the quote on the phone — oh conveniently their email confirmation does not contain a field for quote. They just gave me the # of hours they claimed the trip took (garage to garage) which was almost 3 hours — I was only in their car for 35 mins between pick up and drop off. The trip took place on a week night, with no traffic whatsoever.
When I asked why the first 2 times the traffic conditions were worst — one trip took place on a Friday afternoon at 3pm through Downtown LA — yet the charges were half of the amount I am being charged now, I was told I was ‘charged incorrectly’ without further information. Oh, how convenient again.
Whatever ‘system’ they use to record trip time just seems so arbitrary!
They did not clarify the time they claimed it took for the entire trip — how about an actual break-​down of the 3 hours? They never called me back despite multiple phone calls and emails. I had to resort to disputing the charge via my credit card company.
I am sharing my horrible experience with my co-​workers and making sure this company won’t make another dime off of us!

Used one of their cars to pick me up from lax. they gave me a really nice escalade! It’s the first time I’ve used a limo and I found them on Unilocal and it was so cool I figured I should let people know. When all is said and done and you’re thinking about dealing with getting out of lax, arranging a ride, can fare, whatever, I think a limo is the way to go. It’s a little more expensive but it’s soooo nice and it makes what is usually a huge hassle an actual pleasure. And I’d totally use these guys again. Totally cool driver, huge suv, water and mints in the back. I felt like a rockstar for 30 minutes.