Scooter Importer

My experience with this place was good
I bought my scooter like 2 months ago. I even bought it a little cheaper because the color I picked was overstocked.
I love my scooter, I just went in on Wednesday to have my first 500 mile service. I LOVE it.
The people there are all friendly.
Yes when they were loading it I noticed later that a tiny part was broken but whatever its fine.
I bought the valentine 50 and its great so far.
The first service charge was very affordable and reasonable.
SO far so good.

Hello everyone,
Just wanted all the Unilocalers out there know that this is the place to go for a good quality, fairly priced, & well serviced moped. Daniel was very helpful & honest. He taught us everything we needed to know & even let us hang out for a little while after closing so we could get a feel for the bike. I must say I was little worried about this impulse buy but Daniel made me feel comfortable and I’m super super happy with my new bike.
It also came out of the shop spotless & with a good amount of fuel in there.
Thanks Daniel! Love the bike!

I have had a great experience with this company from the moment I bought the motorcycle. I would HIGHLY recommend anyone to purchase a motorcycle or scooter from scooter importer! The make sure to take care of you from start to finish. I had came in for just a routine oil change and Danny made sure there was no other complaints that I had because he was going to immediately address them! They made me feel like a priority! Keep up the good work!

DO NOT GO HERE! BUYER BEWARE !! I bought my bike a few moths ago and everything was fine, until someone hit my bike and I called them to repair my bike, nothing really major scratches on the side front panels broken review mirrors and the front wheel a little bent. JOSEPH the owner came and picked up my bike and while I was arguing with the other Ins. Company to pay my bike. They said they would send me an estimate to fix it. when the estimate came back it was THREE TIMES what I paid for my bike, at the beginning I was a little confused and JOSEPH assure me it was normal and it would make my bike look brand new. He quoted me $ 2497.22 to fix my bike but I paid only $ 1800 for my bike out the door. I told him for that amount I can buy two new bikes. maybe I should just get a new bike? He gave me some lame excuses, telling me «No that’s the way it’s got to be», «you’re bike will be like brand new» I thought something was shady so I called the provider for my BMS 150 and the prices were 3 times cheaper than SI. So I told JOSEPH I didn’t want to pay those inflated prices. He thought he was getting the check of the Ins. so he inflated all prices of the parts. I was really upset so I told him I wanted my bike back so He demanded for me to pay storage fee $ 35 per day which on the paper I signed was $ 20 plus $ 150 for the estimate and $ 150 for towing. my bike was there for 20 days with NO WORK DONE to it! He also put a lean on my bike. trying to force me to have the repairs done there. I had to go with the police in order to get my bike back and not to have anymore phony charges add it. At the end I had to pay $ 720 to get my bike out of this place. This guy is a RIP OFF! and a CROOK!!! !! if you’re trying to have your bike repair there and your involved in an accident DO NOT GO THERE… I WOULD NEVER RECOMMEND THIS PLACE AGAIN!!!

Came in for my first oil change at 500 miles
and had them look at my engine because it wouldn’t start sometimes. They found that the spark plug was not properly attached and that the dealership that I buy it from should have check it before they sold me the brand new lance 125cc california classic.

DO NOT BUY FROM HERE!!!
I and 2 other of my buddies have picked up a scooter from here around the same time. Now all of our scooters are falling apart! WTF?! My scooter squeaks, leaks oil, front left blinker fell off, loud random clicking sounds, speedometer and miles gage went out at 800 kilometers, and grinding sounds once i touch the throttle. My 2 friends have the same exact problems exempt one has all of those problem plus random stalls on the street. Great customer service, just DO NOT BUY FROM HERE!!! Take your money somewhere else.

First off,
My two friends took me here to buy a moped. I was very interested in the 150cc TaoTao moped with the LED’s in the front. Although i continued looking I saw another brand scooter who copied the Puma 150cc moped with the front LED’s. After negotiating for a scooter I managed to get a 2013 Blue Puma 150cc scooter they were originally selling for $ 1,800 for $ 1,500. I found out why when I hit the road with 4 miles and my miles stopped recording after 12 miles, My speedometer and mile gauge completely stopped working and being as busy as I am I never got a chance to take it in to get this problem fixed, now its been over a mont & my miles are still messed up yet I cant really do anything because its a cheap Chinese scooter. My oil has started leaking also even though its only been parked in my garage since its been bought.
Anyways, I give this place 1 star because the product sucks. The people who work there are amazing, all have a good sense of humor and will work with you. But as far as them selling you a reliable scooter, you’re better off buying a razor from toys r us and attaching a self build motor to it. horrible quality mopeds, amazing customer service. Go there to see the people but don’t spend a dime there.

Really friendly people. I got a great deal on a 150cc motor scooter. Gayla was super helpful. I had called around to numerous places and found it odd that I couldn’t speak with anyone on a Saturday as most of these scooter shops were closed. I’m really happy with my purchase.

The reason why I gave tree stars because I bought my scooter from here but the first time I haven’t checked on the market price and I paid quite higher than other but anyway I love my scooter at the first time and the dealer was great service and after service was great too but the thing is Chinese crap scooter just work only a month then I have to spent more money to fixed it and then another three more months I fixed it again in the same problem it’s 500++ for this then now I decided to sent this scooter to my friend’s bike shop to fix it … All of this crap just happened in only one year… be careful to buy Chinese stuff specially motoring and electricity.

I recently purchased a 2014 SSR 150 scooter from joseph, and im very happy with my purchase. the staff was very knowledgeable and kind they helped me with everything I needed. I recommend buying or repairing your scooter from this store to all. thanks again for my new scooter

The employees here were all very helpful and nice. I got a great deal on a bike for my wife, she loves it! They had everything ready when I went to pick it up and I was out the door. I had been to 3 other places which were horrible. LA has the most scandalous business owners I’ve ever met, but this place gave me hope. Thanks Scooter Imports!

For starters, I was quoted a price that was in my price range over the phone plus a free helmet. when i arrived, and got there to actually see my bike, and the love for it i truly had for it, they upped the price on me to knowing I had a ride to drop me off and thus, i was stranded without wheels. i felt as though they took advantage of me big time. not to mention, they would not honor their helmet deal. so i bought a helmet elsewhere. one week after having it, the started blew and they refused to get the bike to them via a tow. they wanted me to give them full reign on me having to pay to have it towed there to have it services. needless to say, i did and it got fixed. but, the customer service with these guys is the WORST.

Do not bother with these crooks!
I saw an add for a bws 150 tao tao for $ 1150, so i decided to go to the store and get more info. It turns out that after taxes and fees my total cost was going to be more than $ 1500! I could order this same scooter online with free shipping for less than $ 1000 and it will take me less than 1 hour to put it together.
Apparently their hour rate its $ 75dls…what a joke!
Also i asked if i was required to go to DMV and register for this scooter, their response was this «You do not have to, i have a friend who rides a similar scooter and has not registered the scooter for more than 6 months» later i found out that is illegal!

This review concerns only the service side of Scooter Importer. I didn’t purchase my bike from them, though I did look there when I was shopping. They didn’t have the model I wanted so I went elsewhere.
However, the service here is excellent. I brought my bike in for a regular oil change and maintanence at 4000 miles. It had been running a little ragged recently, having a hard time starting up, and generally feeling less smooth than previously. I had taken it to the dealer where I had purchased it (Scooter Dynasty) and they had blown a little air into the brakes and pretty much dismissed most of my concerns. Which was frustrating and insulting. So I wanted to try a different place.
I made an appointment for service the day before and they offered to stay open late to accomodate my work schedule. Danny was the mechanic who helped me, he was very upfront about the services and pricing offered and what I probably needed for my 2013 Lance Cali Classic. Which was just the minimal level of servicing. He told me to come back in an hour, and they even called my phone when the bike was ready. He changed the oil, replaced the sparkplugs (which was the reason why it had been starting poorly) and tightened everything up. He also adjusted the throttle to the position it should have been when the bike was first put together by the guys at Scooter Dynasty. And now it runs beautifully. The total price was exactly what was quoted to me, only $ 65 for everything!
In summary, I was very impressed by the entire staff at Scooter Importer and will be taking my bike to them for all future service needs. Highly recommended.

My bike was a bit sluggish in starting, so I brought it back to see what the problem might be.
Dan checked out everything, cleaned out the carburator, and even threw in a complete detailing.
My bike starts right up now, runs better than ever, and sparkles like the day I bought it. I will continue to bring my bike here for servicing.

The cheapest scooter I can find in LA. I am a student and really need something that can carry me for a short distance travel. I had a scooter before but the previous dealer is so far from me so I look around on Craigslist and here to find the same price I can get for the previous scooter. Here only sold 150cc scooter. I just had to choose the style I want and after few hours I am ready to go. Staff was nice and explained every detail I need to know. However u have to maintain your scooter by yourself. My scooter had a flat tire before and fix it. The guy that fixed my scooter told me the part was not hold very tightly and had to check it before u go. Remember it was not a Honda or Yamaha motorcycle. Don’t expect it can last for very long time and treat it good too.

I was super happy to see some of these other good reviewers get on the bandwagon. When I bought my scooter, there were only two reviews up. But I now recommend this shop with absolute confidence. I bought a BMS Heritage 150 and love it. I agree with Robin’s review… 1. Best price for the exact bike I wanted. 2. Straight forward dealer (Joseph is awesome!), and a service shop who is there for my future bike needs.
Got my bike delivered to Santa Monica by Joseph. He was EXTREMELY patient with me getting me settled with the bike and answering all my questions. Was even available by cell phone the first time I took the bike out and had a question. Very satisfied and appreciate the excellent customer service.

Talk about a great place! I went to LA to scoop a bike for my friend down there. We hit Scooter Importer because I got my bike from them up in the bay area. Joseph was there to help (that man gets around, he sold me my bike in Alameda!!!) and we got a sweet deal on a bike that gets GREAT gas mileage and runs like a dream. We had a little issue with the ignition and brought it back, they had it fixed in an hour! I am SO happy!!!

Called asking for hours, looking for a scooter buy that day with 3000 in hand. They said they close at 7pm, got there at 6:14pm and they were closed. This is why the economy is so bad; bad service. I bought one from a private seller instead. I told them that I am coming to purchase a scooter, not window shop. I guess getting a 45 minute head on getting home was more important than a $ 3400 sale.

I was stepping down from a super street motorcycle and picked up a scooter from these guys. I thought it was going to be seriously lame riding this thing. To my surprise, I LOVE it! It gets great gas mileage and is genuinely fun to commute on (about 20 miles round trip).
The shop was friendly and very helpful. They quoted me an out the door price and stuck to it. I had the scooter in about an hour and was zipping off down the street. On top of that, one of the wires came loose, I drove up a few weeks later, they with the utmost courtesy, fixed it that moment no charge.
I can’t recommend these guys for a scooter purchase high enough. They care about keeping your business and it shows.
…and if you are looking for a new scooter to get, I’m the proud owner of a PCC Ruckus clone, it’s fun and can easily carry four bags of groceries (which my motorcycle could never do).