Scandinavian Coachcraft

I’ve taken several cars there over the years. They have always done an excellent job, are very professional to deal with, and they stand behind their work. The paint quality always looks factory new or better. Having experienced other body shops on the Westside, I wouldn’t go anywhere else.

I have to say the work is excellent, very happy with quality and craftsmanship. This was second time at the Body Shop and the customer service was not great. It seemed as though I had to chase down information about the vehicle. that is why I gave 4 stars instead of 5. Olé though really stepped in and fixed up everything for me. I appreciate his help but wish I did not have to ask for management. In the end the work looks good. good attention to detail, just customer service could use a bit of work.

They did a good job on the body work, but took them 7 weeks to get done what should have taken half that time. Also found out after I got my car back some one stole my tag of my license plate.

Amazing shop. Took my car in for some body work, and it came back looking brand new. Not just the repair, they detailed the entire car. Top notch service and communication as well. I will only go to this body shop from now on. Thank you!

I was lucky to find Scandinavian body shop. They were professional, went over my expectations and did excellent «above board» work. «Joe», one of Luiz’s main men was very courteous, kept me informed every step of the way, and I always knew what was going on with my car and what stage it was in. To make matters even better, when I picked up my car, it felt brand new! I absolutely love my car again and their work was outstanding They were very friendly, helpful and respectful to all of my concerns. I am a happy customer! Thank you!

My former body shop was literally railroaded by construction of the Santa Monica Metro line, and the owner recommended Olé at Scandinavian Coachcraft.
Indeed, a silver lining to the unpleasantries of a car accident, particularly when it’s not your fault.
Olé is an incredibly seasoned professional who calmed my nerves with his straight-​shooting but good-​humored explanations about what to expect with the insurance company song and dance, etcetera.
Olé cut right through the BS, and he and his ace associates (Luis, Maria, etcetera) treated me and my crunched Prius like royalty, keeping me posted about every step of the repair process («We’re polishing the car today…»).
My experience was about as pleasant as repairing a wrecked car can be, and the results exemplify their perfectionist craftsman approach and attention to detail.
Takk Scandinavian Coachcraft!!!

This is the second time in 1 ½ years that I have taken my Mercedes to Scandinavian Coachcraft due to accidents (not my fault). The first time I had an accident I received three bids and theirs was the lowest. They are one of the companies that work with my insurance company. I was amazed and thrilled that their work was perfect. Everyone from Olé Vandborg to the entire staff are always friendly, courteous and helpful. They are more than fair and always go above and beyond. I was kept informed as to when my car would be ready. This time I was told that they found a repair that was done previously and the repair was not done correctly so they fixed it and without an added charge. They also noticed that my tire needed to be replaced so they told my insurance company as they did not think it would be safe to drive unless the tire was replaced. It is wonderful to know that there is an honest and reliable company whose work is impecable.
Judy M.

This is one of the best bodywork shops I have ever encountered, The owner Olé Vandborg is very helpful and attends to every detail, however small it might be.
These guys are the best.

I cannot say enough good things about Olé, Maria and the rest of the team at Scandinavian Coachcraft. My windshield was hit and it was completely cracked. Olé and his team helped make sure I got the best windshield replacement with a very low deductible. Additionally, I had been rear-​ended prior to the windshield incident and they fixed my entire back bumper as well. It was easy and effortless and I cannot thank them enough!

I’ve been coming here for years now. Everything from their customer service to the actual work. I recommend this shop to all my friends and family all the time.

Thank God my car was towed here after my accident on a Sunday when their yard is open. Totally hassle free and extremely professional and polite when you have the smashed car blues!!! Danny, my rep. and the repair guys did an awesome job and my jaw dropped when they pulled my car out looking like new. Highly recommend, 1^st class operation.

I so love to share good will when it comes my way — when my last accident occurred, an old friend/​mechanic recommended Scandinavian to me for my bodywork. Beginning with the receptionist to the owner, the workers, etc. everyone was so lovely to work with — they took such good care of me. I LOVE working with people who bend over backwards for you and go above and beyond the call of duty. Truly lovely people and do stellar work. My car looked brand new when I got it back and I will forever be grateful to them for all of their kindness and attention to detail.

Sorry ahead of time for the long review, I tend to leave longer reviews for 5 stars as I feel an explanation is needed.
I was sent her based on a referral from a friend after an accident. Luckily they turned out to be a recommended body shop through my insurance (State Farm) and they hashed everything out between themselves (towing, cleanup, repairs, etc). As an added bonus once I signed the papers an enterprise agent had already been called for me and was ready to take me to their office for my rental (also covered under my insurance). I know they have deals with each other, but the convenience for me during the stressful morning was much appreciated, I was cuddled and I liked it! Honestly the whole process was a complete breeze and reminds me why I pay my premiums every month. Coachcraft finished my work before my rental ran out and even detailed my car (INSIDE AND OUT!). Seeing the car shine all over made taking my car after an accident so much easier, it actually looked better than when I bought it!
I’ve recently sold that car (Volvo C70) and moved on to a very rare late model Pontiac GTO. The paint on this car is in need of some serious loving and I’ve already booked an appointment here. There are only about 200 of these cars with my configuration/​paint left in existence, so there is very little room for error. I wouldn’t take my car here if I didn’t trust them to treat it better than I would!
Finding a good body shop in Los Angeles is critical, we have so many bad drivers around that it’s only a matter of time before some sort of accident (I’m looking at you prius drivers!) I’m glad I have a shop that doesn’t break the bank, my insurance trusts, and gets the job done above my expectation.

This shop was great! Had a small fender bender and went through the other party’s insurance (State Farm), and these guys totally took care of me.
Dropped my car off on a Saturday and had it back a little over a week and a half later. They were honest about not having done the paint job the way they wanted, so they kept it for a couple more days than I was expecting. However, I appreciated their honesty and their commitment to a job well done.
They offered me a ride over to the rental car facility when the guy from Enterprise didn’t show up in a timely manner. (But ended up coming right as we were about to head over.) And when my original reservation with Hertz didn’t end up working out (As they had no rental vehicles available. isn’t that the point of making a reservation? So they RESERVE a vehicle for you? Whatever.), Maria at the front desk took it upon herself to go ahead and contact Enterprise so I could get out of there.
All the guys were very friendly and accommodating. And when I kept incessantly calling about my car, all the ladies I spoke with over the phone were very friendly and patient with me.
I even noticed that they touched up the paint on a pre-​existing dent that I had on my right rear taillight/​bumper that was unrelated to the repairs for this particular incident.
Hopefully there won’t be a next time, but if there ever is, I’m definitely going here for bodywork.

Just picked up my car from Scandinavian. I was rear ended a couple weeks ago and took it here under State Farm’s select service arrangement. Everyone at the shop was friendly and professional from start to finish, and while the repair took a while, It was ready when they said it would be, and I couldn’t be happier with the results.

Pro Shop
Some cretin keyed the entire length of my 2011 leased Lexus, and my brother in law recommended this shop. When I went there I found out that it was on State Farm’s list of trusted shops, so it was pre-​approved, reducing paperwork. From the moment I walked in, I felt that they knew what they were doing. They were professional and friendly, but also busy with lots of customers. They said it would take a week, and even comped me a small scrape that I had done to my bumper. The car I got back looked like new, and was even washed, something I had avoided doing while I figured out where to fix the damage. They did everything they said they’d do, and more, on time and at the stated budget. I hope I don’t need their services again, but if I do, I’d be back in a heartbeat.

I’ve been a customer at Scandanavian Coachcraft off and on for years. Olé, the owner could not be nicer. He is professional, helpful and efficient. The work speaks for itself. My 12 year old BMW was repaired when it was new and its still functionally perfect.
I just got minor repairs on my new car and you wouldn’t know there had been a scratch.

I will only go here to get my car fixed. Olé is the best! He’s reasonably priced, is quick and makes my car come out shiny and new. Everyone that works here is nice and attentive too.

I was rear-​ended on my way to work and since my car is only a year old (2012MY) I was desperate to find someone to work on my car and pretty much restore it to (near) new. I also have a weird paint color of black with brown metallic flecks, so I wanted to make sure that I was working with a shop that could get access to factory paint colors (I’ve been burned before on color matching.) I stumbled upon Scandinavian Coachcraft on Unilocal and even though they are in West LA and I live in Los Feliz, I was willing to give them a shot with my baby because she’s worth it. The reviews were persuasive!
I needed to have the rear bumper replaced and also have the trunk lid straightened out since it was dented in (not sure what the technical term is here, but essentially they had to pound it flat and repaint it.)
In terms of the communication with the shop, I can say that it needs some improvement. An outside insurance company was paying for all of my repairs but I don’t know if it was okay or normal that SC didn’t notify me when they put in a work order for additional services. In the very least I would have appreciated a head’s up on that. I only found out about the additional repairs after calling SC directly to check on the status of my car. I was trying to plan a short trip around the repair work and when I called them I couldn’t get them to tell me what the additional work was or even a rough estimate of when it was going to be completed. In the three days of me calling to find out these two pieces of information, they completed the work and I ended up reading the final paperwork to determine what the extra work order was for.
When I picked up my car, the new bumper looked great, but the inside of my trunk lid was covered in sanding dust and the entire inside of my trunk lid seems to be scuffed along the entire inside edge unlike the clean paint edges that were there originally. Additionally, whatever fabric or paper they were using the cover up the rest of the car while they worked on the trunk lid left scratches on both sides of the rear quarter panel of the car. I think I can buff out these scratches myself, but I’m not impressed with the care and concern for the work done on my car, especially with the previous Unilocal reviews.
Overall my experience was disappointing. I’ve been to other repair shops for my old MINI and had much better service. I wish I had done a bit more homework/​had a few more referrals on Volvo repair shops before taking it to SC.

Facts: car accident, tow company took car here (suspect they received a kickback) they housed it for one day, performed no repairs.
Cost: tow company had a separate fee payed in advance. Scandinavian coachcraft charges a WHOPPING $ 150 administrative fee and 60 dollars a night.
Total cost to house car for ONE NIGHT excluding tow: $ 270!!! They charged for the full second day by the time we came to pick it up, of course.
When I called to clarify pricing I was told the following by the owner:
RE: admin fee
«Thats the going rate in this part of the world»
«My staff had to create a file, put info into the computer and mark the window»
Once I mentioned I would do my research and it would reflect in my review he immediately changed his tune stating:
«What should be the rate? What would make you happy… I’ll refund you $ 75 and everyone will be happy»
I went to pick up the $ 75 and to my surprise he gave me $ 100. To his credit thank you. However it proves he is aware this cost is unfair. I cannot speak regarding the repairs but I suggest to tow your car anywhere but here. I called around the area and many places charge a minimal nightly fee AND offer free towing or towing cost and free storage.
BUYER BEWARE!!!