I cannot say enough good things about Carole, the manager. When we e mailed her questions, she always responded quickly and meeting her in person could not have been pleasanter. She undercut the competition in Los Angeles by 20 percent, and was even cheaper than purchasing online. When the manufacturer made a mistake with our order and delivered outdoor chairs without padding, she gave us the choice of either having the manufacturer make the switch or a very sizable refund which was more than the difference in retail price between the two chair models.(We chose the refund because the chairs delivered were very comfortable anyway.) Her merchandise is far higher quality than what you will find in department stores like Macy’s.
Andrew G.
Tu valoración: 5 WOODLAND HLS, CA
As an Interior Designer I expect fabulous service and integrity from vendors I support. Carole at RP Brooks & Son is this and so much more. I am thrilled I have a true resource of fine outdoor furniture and accessories to recommend to my clientele. A recent transaction brought great applause from Client and this Designer! Thank you Carole for your knowledge and joy ! I look forward to working with you again soon!
Marina F.
Tu valoración: 5 PORTER RANCH, CA
I bought furniture from them ten years ago and it still looks brand new. Need I say more? I don’t think so, but I will. Shopping here is pleasant, there is no pressure, just information and choices. Go in expecting amazing quality and selection. AS great choice!