Ross Dress for Less

If you want crap for clothes, crappy service and empty shelves, this is the store for you!

This Ross always has good selection of stuff when I come whether it’s shoes, purse or kids items, however customer service, Yikes! The cashiers are so ghetto always talking to each other about how night before was and how much they drank and who they did what with, yes I hear all this unnecessary info since they’re talking out loud while ringing up people. Well this is downtown, some places have upgraded some obviously haven’t. Its ok I still shop here for good deals but cs u suck!

This Ross is located in the heart of DTLA on Broadway btwn 7^th and 8^th streets. It’s still fairly new — only a couple years old. It is a typical Ross but it is 2 stories. The women’s clothes and shoes are upstairs. Downstairs are men’s clothes, home goods and children’s clothes and toys. They have a large selection of children’s clothes, shoes and toys and some brand names mixed in. The lines can be brutally long, especially during the lunch hour rush. The customer service is not super friendly. Some items can be hard to find and packaging can be damaged. They also really push the candy and junk food by placing it in the line for the checkout which is really annoying.

So far this is one of the cleanest Ross stores in LA. The one near 3^rd and Fairfax is also very clean. Good merchandise selection. People at the registers are friendly, and they try to be as speedy as possible with checkout. I’ve never had an issue with buying or returning anything here. They are open till 8:30pm on weekdays since it is downtown which is fine. They are open weekends too but not sure of the hours.
Nothing bad to say about this location. Always able to find something I want or need at a reasonable price.

Ross is always a good place! I love shopping and I always find something nice for myself. This particular Ross has young cashiers who are not really polite but I can understand how many weirdos are crashing at that place.

I’m going to give it four stars simply because it was convenient, clean, and the person behind the counter was super friendly. The store is in a busy part of DTLA, so parking might be a pain.
Just a little shoppers tip; if you get here at 8:30 (when they open) on a Sunday, the store is picked up and you have it all to yourself! well mostly… Will be back!

This store has fairly good array of choices for discounted clothes and accessories. I bought a Kenneth Cole wallet for the same price as the non-​branded ones from Target. Steal of a deal! It’s rare though that you will find really what you’re looking for but hey who goes to discount stores or outlet malls to really shop for anything in particular right? It’s always «I like that and it’s a bargain so I’ll go ahead and buy it» hahaha

This is one of the better Ross stores that I have been in. Went here on a Sunday morning about 9:15 am a couple weeks ago (not sure why Unilocal claimed it was closed– good thing I called) to get a yoga mat in a hurry. The staff was helpful, the store was clean and the checkout was efficient. This store saved my day.

This Ross is so organized and cleaner than other Ross stores I’ve been to… First choice to go to every time I need to buy anything … Only thing that sucks is parking to get to it.

Their merchandise breaks after one use.
Their return policy if you use it they don’t return it.
How do you know it doesn’t work without using it?
LAME!

i can’t understand why this ross let trash of thrown papers and empty water bottles lay on the floors in the store all day long that doesn’t just look dirty but can you imagine if a senior person or children trips on those trash? they ought to have an employee or two sweep the floor even during their business hours to keep the store sanitary.
i have seen their floors being like that for days now and it is hazardous.
they say that they have a person to clean the floors at the end of the day but that is not enough.
are they waiting for accidents to happen from people tripping over trash on their floors? clearly, that is going to happen if they keep allowing trash to be on the floors.

I had the most horrific shopping experience at this store! I walked in one day because my best friend was looking to buy a dress for a special occasion we were both attending so I decided to browse as well. I picked out a few dresses and went straight for the dressing room. While in the fitting room I noticed a terrible odor inside the room I was escorted into but decided to go ahead and try the dresses on as quickly as possible. I tried on the first two and as I was trying on the third the smell got stronger and I could no longer take it. I absolutely loved the third dress but as I was taking it off I was alarmed to see that the stench was indeed coming from the third dress, the one I had just had on my body as the inside of it was covered in human feces! HUMAN FECES!!! I alerted one of the sales girls and while she looked disgusted she offered no apologies and I went about my way. Overall disgusting!

Went in to find a pillow and a blanket before some guests came by, found it fast and cheap! Place is clean and it has a cool underground which was neat!

Now I really dig this Ross store. It’s two story, much bigger, organized, cleaner and has a bigger selection of woman’s clothing, shoes. I haven’t really had time to look at the other departments because of the limited time I have while I go on my lunch. I freaked out when I found out this was located downtown on Broadway.
There’s always a security guard right by the door when you walk in and they always acknowledge you. The line to the cashiers isn’t that bad, even when the line gets full, they have more cashiers and tend to get you checked out fast.
I haven’t tried the dressing rooms, but they seem to be ok.
People are another story, because of it’s location, a lot of the locals from the neighboring Boyle Heights/​East Los/​portions of downtown towards Alvarado, etc., tend to frequent there the most and come in packs. There are those who tend to grab racks full of clothing, baskets full of shoes then line em up in a circle around them and have family/​friends that accompany them to keep an eye on. I never understood that? If your done shopping, please grab your crap and go pay already!!! I took pics of the one time while I was shopping for shoes & trying to get to them. They were in my way & also everyone else’s. The photos only show a small portion of the fort being built; I didn’t want to get caught taking cell pics of them.
Well aside from the daily grind and junk we deal with, it’s still worth going to. I’m sure all the new residents of downtown like it too.
I work there, so parking is not an issue for me, but for those who don’t, you’ll have to look for reasonable parking garages.
It’s good quick shop at lunch deal. But won’t find me here on the weekends as I can imagine it being crowded.

I’m used to being able to go into a Ross and finding what I need. I was able to do that here, and actually that wasn’t the problem. What Surprised me was that I was told that they had no Public restrooms. Generally when someone is buying something, and asks to use the restroom. they’re considered CUSTOMERS, not the Public. *shakes head* People here were rude, but I at least found what I wanted.

I am so far surprised for the fact that this Ross is located in Dowtown LA and is cleaner than most of many other Ross Stores.
I always find great deals, everything is where its suppose to be and workers are very friendly and helpful.

I was pleasantly surprised by this Ross. The reviews made it seems smaller and with less selection and quality than most Ross stores, but I found the opposite to be true. This Ross was clean, spacious, well-​stocked, and with a great variety. It has two floors and two separate fitting rooms, and the lines are never long. I’ve reviewed many a Ross and commented on the painfully long lines and odd, inefficient security guard/​cashier ratio, but this store was so much better. I found a formal dress for a gala for $ 30 and was in and out quickly.
Wish I could give this one more stars, but there was NO parking, and no meters on Broadway. If you happen to be within walking distance or don’t mind finding a lot or meter on another street, this is a great store for some cheap thrills. Do you love it? I love it! Sorry, I had to.

I’ve been to this Ross several times and I have to say, they’ve made some much needed improvements. The store is much more organized and the dresses have their own little home. The shoes are now near the entrance and the fitting rooms are clean.
MUCH BETTER.
The staff have always been pleasant, and that hasn’t changed. They are having their annual dress event, so it was busy but on the plus side, I was able to score a killer dress for dirt cheap. I will be back!

Where can you get:
A pair of Dolce Vita sandals for less than 20 bucks?
Made in Italy soaps?
An original Slip and Slide for your kids to enjoy this summer?
A yoga mat and jump rope to stay in shape?
Maxi dresses and cropped cardi’s for your summer needs?
You can get all of the about at the new Ross on Broadway! Check out the original staircases, so pretty and nostalgic.
Thank you Ross for coming to Downtown Los Angeles! By the way, your staff is REALLY NICE and HELPFUL. Thank you!

This is a two story ross. First floor is men and kids clothings. Second floor is women and accessories.
This is probably the onpy ross that ive been too where they dont let you bring in your drink.