Ross Dress for Less

There’s private parking:
Upper level: if you can figure out how to get there… let me know.
Middle level: Everyone’s fighting for a spot here. If you get lucky, then great. Hopefully it’s not a tight spot.
Basement: Loads of basement parking.
There are elevators/​escalators going up and down! Half the time some escalators being repaired or elevator button is broken so that’s another challenge
to deal with before entering store. Good luck!
Be prepared to meet all kinds of people in-​store. It is Hollywood. But, if anyone bothers you let security know upfront. I’ve shooed off a psychic, ignored hungry eyes, and well occasionally a lady or two will start asking fashion advice… which I usually give into.
This Ross is the one store… that doesn’t allow food or drinks!!! So if you feel like grabbing a Jamba Juice or Starbucks from this plaza, go to Marshalls instead. Otherwise, you’ll have to toss out.
There are two types of carts: small, and medium. If you plan on buying big items. Let an employee know, and they can hold upfront for you while you continue shopping. Also carts are not allowed outdoors. So, security will alert an associate to walk you out if assistance is needed.
Certain aisles like in housewares… is difficult to get through. You will have to go around. Which is a hassle. But, in the end the hassle is always worth it when you find amazing deals.
Some of my recent finds include:
1) Amazing table Ross price $ 40 marked down to $ 20
2) $ 4.99 plate rack-​to organize my dishes in cabinet
3) The table runners are about 9.99 and below and many colors!
4) Maxi Dress $ 12.99
5) Stools $ 19.99-$ 34.99
6) Shower curtains $ 4.99-$ 9.99
7) Teas $ 4.99
The finds are always fun to stumble upon. Nothing like the thrill of a nice deal. :) Have fun at Ross!!!
Ps-​Nothing like early morning shopping. Beat the crowds. Enjoy the fresh clean store. :)

I understand the purpose of Ross, and I realize that my complaint is related to why their prices are as low as they are. That said, their prices are not yet low enough for me to want to wade through a store that feels as if it was organized by a dyslexic 5 year old on cocaine.

I like Ross. And this place is very close to my house. I am always able to find a good brands for less. Highly recommend store.

Can you please stop bringing your little kids to this store? Every time I go there a kid or kids are running around yelling and crying and parents could care less. Mamasita, we might snap one day, just saying!
Other than that good store for home items and sporty clothes like sport bras and leggings! Don’t buy shoes here though, I doubt authenticity…

I love Ross but this place needs a makeover! Pronto. Plus it doesn’t seem to have a lot of stuff and the stuff that is there is everywhere. Like just put in any place. Finally it just feels dirty in there.
Two stars because I did manage to find some nice items for my apartment… Cool table lamps, nice drink tray, marquee metal R, and rug. All for a cheap deal! Which is why you shop at Ross in the first place.
They have free parking which is a major plus and the place doesn’t seem to get packed, but maybe that’s because I tend to arrive close to closing.
Like I said, there are always some good finds at Ross, but you just have to dig around. This place just needs a facelift and some more inventory.

I love this place! I know it is not upscale but you can find so really good brand purses. Clothes you just have to look around. You can find great deals.

I love shopping at ROSS! They have a lot of cute and cheap clothes, handbags, shoes, and wallets. I’ve just found a bunch of black pants that I needed at ROSS! I also get my Skechers shoes from here (~$ 40); I don’t buy them at the actual Skechers store (~$ 70). They also have cute handbags at discounted prices! And whenever I need a new wallet, I come here and pick one out.
They have random stuff, so if you like something, buy it!

I bought couple stuff from this store, those are absolutely sh*t, I’m going to return everything back,
Shoes are worst, toys are broken and finally„ service is really bad, cus if u ask anything they answer unfortunately, I’m sorry„ What? ??

I just came back from Ross. I bought cute christmas toys for the dogs in the shelter. But I need to say that I am not coming back again to ROSS. While looking for christmas toys, I found a toy that was completely broken and in the floor. I asked the cashier to give me the toy with a lot of discount or free. Since all these toys are for the dogs in the shelter. She told me. — What do you mean shelter dogs? I can give you a dollar discount. You will be paying $ 3 instead than $ 4. Then I told her NO. because the toy is broken. I asked her for more discount. Because no one was going to buy the toy. Then she told me.- Well if you don’t want the toy broken. Then don’t buy it. Then she put the toy in the trash. I can’t believe…

Usually I wouldn’t write about a clothing store but I had an awful experience here. I wanted to try on a pair of shoes, but I couldn’t take more than a inch step because of the wire holding them together. I want to make sure I’m comfortable with shoes before buying them, so I took them to the front and asked if they could remove that wire just so I could try them on. They said they couldn’t because I had to buy them first. It’s a pair of 15 $ shoes is it that dangerous for me to try them on in front of them?

I am ready to give up on «shopping» at discounted stores like Ross Dress for Less. The store looks like two and a half dozen hormone-​raging teenagers who haven’t cleaned their rooms in 16 months live there. After all the digging, I left empty handed and defeated.
Nearest Metro Station: Red Line at Hollywood/​Western Station

So… let me get this straight. I’m supposed to stand in line for 25 minutes while waiting to pay $ 100 for my workout t-​shirts, then «HELP REMOVE THE HANGERS,» according to the checkout guy?!? Then I’m expected to remove the receipt from the register myself.
If I wanted to work at Ross, I would apply.
I don’t.
So I guess I won’t be going back in there.

Wouldn’t recommend this location. It’s a mess, plus, the well-​intentioned people who work there don’t seem to have good management.
If you want to exchange something, don’t make the mistake of standing in the regular line. You need to stand in a separate line that allows you to cut in front of the main line. But if you do have a purchase, be prepared to stand in line for at least 10 minutes.

The word dump is the best word to describe this Ross. Does the staff not notice the merchandise all over the floor? If you want to wear clothes that have at one point be on the floor and trod upon then this is the store for you! This is truly the worst of the chains stores!

The only reason why this Ross deserves 1 star is because there is free, easy parking. After having been in LA for one month, I’ve come to appreciate this enormously.
As we move beyond the no-​hassle parking, it just goes rapidly downhill. This has to be the most unkempt Ross in all of California. You could not pay me in pizza to return. Upon walking in, there are no carts. Awesome. The concept of a cart in this Ross is USELESS, however, because you will be forced to abandon said cart upon walking further into the store. It is actually physically impossible to navigate through the aisles. In the «Home Goods» section (if you can call it that), there is so much junk on the floors that the customer has to clean in order to make moves.
Let me explain: Rugs on the floor of the aisles blocking your mobility, broken picture frames, empty shelves, sets of kitchenware that have been opened and items missing, a dismal pillow selection that looks like Goodwill’s sloppy seconds, and ALL of their wall décor is dirty. I found a piece of wall art that actually looked nice, but behold there was a grimey dirt stain on it. In fact, all of their wall stuff had stains of some sort.
I left empty handed. Speeding down Hollywood Blvd with Ross in my rear-​view mirror was the best part of that dirty, one star experience.

Do not go to this store unless you want to be treated like a thug.
My assistant bought some decorative plates and throws two days ago. She went to this store with her receipt and the items with the original tags today. The assistant store manager «Jonathan» refused to take back two of her items stating that the descriptions did not match to his satisfaction. For example one of the decorative plates was referred to as a «bowl» or vice versa. We are talking about MAYBE $ 10 in total here. Even after I phoned the store and spoke with him he insisted that she had to go BACK to the Ross store that she originally purchased it from so they could PULL THE VIDEO FEED and prove that she actually bought the items. OMG. What an idiot.
The representative behind the counter and the assistant store manager got ANGRY with my assistant, pointed in her face and humiliated her in front of a store full of shoppers and the security guard who were all looking on as they treated her like a thief.
I mean I know Ross is cheap. But seriously, we aren’t trying to scam them for $ 10. At this point they just scammed us for $ 10. If we can’t return an item within the allowable period with the receipt and the tags — well then yeah.
Also, they claim their phone doesn’t dial out so they can’t contact the other store. No-​one in the store has a last name and the store manager doesn’t have a phone number or an email. «Jonathan» seems very invested in protecting Ross from upstanding customers like us. Good job Jonathan!

Ross claims it’s for less. If you haven’t been to Ross you may be missing out on some deals for clothes. The carry other home items.

Great for buying linen and denim :)
Also kids clothes and shoes. Tons!
As every Ross store they have kitchen and decoration stuff, furniture, clocks, suit cases, belts, sporting inventory and so on.
Nice, clean.
Restrooms and fitting rooms.
Parking outside on the plaza and underground level.
Good store, good prices, good location.
Visit? Yes, definitely!

Shopping here usually results in good finds. The trick is to come here when they open (8:30 am, which is unheard of considering the Ross on Broadway opens at 9). If you go here in the afternoon, not only will the scavengers have already made off with the good stuff, but they will also have thrown everything else on the floor.
The staff leaves a lot to be desired, at least those who seem to be managers or supervisors. The pecking order seems to reward those with a major chip on their shoulder and an attitude to match. Consider today, for example. The only girl behind a cash register was at the exchanges/​returns side. As the line got longer, she took her time and chatted away with the other salesgirls. (The purchases only side remained empty.) The next girl who opened a cash register seemed to be a slightly higher up; at least, it seemed that way from how she swooped in. Her customer service skills sucked. She seemed annoyed that I was interfering with her thread of gossip. It was like high school behind that counter. Ugh.
So yeah. This may be closer to home, but the Ross downtown is far nicer, both in terms of selection and staff.

This has to be the most disgusting Ross known to mankind. I was horrified to see a store in such disarray. I mean, I worked retail for years and the only thing I can think of is that no one bothers to do a darn thing in that store. Are you looking for a new pair of shoes? No worries, your size will be somewhere and it most likely will be on the floor or near a box of pots and pans. Looking for that super cute dress? Don’t bother looking in your size. Your size is everywhere. Just start flipping through racks of disorganization and hope for the best.
To make matter worse, the customers at this store are beyond rude. Obviously these Queen B’s purchase of a last season original is so pressing that they must block the aisle completely. Oh, and were you using that basket? Too bad, I need it so I can sit my squalling brat in while I walk away to go scrounge around on the floor for more deals.
I can say without a shadow of a doubt that it would take an act of Congress to get me back into this location. While I do appreciate the free parking in Hollywood (which is a luxury), this place is too disgusting for me to ever think about returning.